• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    Cannot connect to Mail server.... sometimes

    I've blocked the IP 185.22.173.*** in my firewall.
  2. P

    Plesk Firewall Extention Rules Good Practice?

    OK I think I did it. I can now connect with a passive connection. I added a new custom rule to the Plesk Firewall. -- Allow incoming from all on port 50000-50500/tcp -- And then I created a new passiveports.conf in /etc/proftpd.d/ with this settings: PassivePorts 50000-50500 This thread...
  3. P

    Cannot connect to Mail server.... sometimes

    Thanks. Looks like I am using POSTFIX I'm not sure if this is the best place to troubleshoot my mail logs so please tell me if not. I see these lines every 12 seconds or so: Where <DOMAIN> replaces a domain hosted on the VPS. There is no mail account set up for test@<DOMAIN>. There is no MX...
  4. P

    Cannot connect to Mail server.... sometimes

    Ah Ha. Er any suggestions on which logs I start with. There seems to be a few to do with mail.
  5. P

    Cannot connect to Mail server.... sometimes

    Hi My mail app 'sometimes', just 2 or 3 times a day, cannot connect to my mail server and reports a connection error. Five minutes later it is fine. I check very often. A client reports they cannot connect more frequently - often - and for longer periods. An hour or so at a time. So I cannot...
  6. P

    Plesk Firewall Extention Rules Good Practice?

    Thanks for your help. I'm going to ask the sysadmin for guidance on this as I may do more harm than good.
  7. P

    Plesk Firewall Extention Rules Good Practice?

    Ah. Discovered that changing my ftp connection from passive mode to active modes allows me to connect.
  8. P

    Plesk Firewall Extention Rules Good Practice?

    Hi Whilst trying to configure the MySQL rule on my VPS Plesk Firewall I appear to have broken access via FTP, No encryption, Port 21, Passive . Those connections used to work. The only way to enable access is to change 'System policy for incoming traffic' from 'Deny all other incoming traffic'...
  9. P

    Set up PDO connection to remote MySQL

    Hi Forum I have self-managed VPS (with root access) and a managed server with admin access. I'd like to set up a connection from a website on the VPS to a database on the managed server. $dsn = 'mysql:host=11.11.111.111;port=3306;dbname=xxxxxx'; $user = "xxxxxxx"; $pass= "xxxxxxxxxx"; The...
  10. P

    Scheduled Task containing a password

    Thank you - ever so kind. I will try that now.
  11. P

    Scheduled Task containing a password

    Sorry IgorG - I'm still learning the basics and am still confused. I have the command with options written - all good. -- /usr/local/psa/bin/pleskbackup server --prefix="MyScheduledTask" --skip-logs --exclude-domain=notthisdomain.com --output-file=ftp://**.**.***.*** --ftp-login=destination.com...
  12. P

    Scheduled Task containing a password

    I see. Thanks. Sounds good. Any search suggestions for a tutorial on doing so?
  13. P

    Scheduled Task containing a password

    Hi All I have created a scheduled task in plesk as root to send a server backup to an external (ftp) location. Naturally the task contains the ftp password for the destination. I would prefer to use the GUI instead to schedule the backup but I need to exclude a specific domain from the back...
  14. P

    Migrate Email to existing Account

    Just in case anybody finds this - it worked for me. :)
  15. P

    504 Gateway Time-out or blank page when trying to access to Plesk

    For anybody who happens to find this thread - I rebooted the VPS and it came back online. :)
  16. P

    504 Gateway Time-out or blank page when trying to access to Plesk

    Hi I have the same problem. My browser cannot connect to port 8443. -- ERR_CONNECTION_REFUSED -- All my subscriptions are working. Disk space is fine 38% used. I've tried: -- # rm -rf /var/lock/lmlib/container_locks # rm -f /usr/local/psa/var/cache/* # service sw-engine restart -- And --...
  17. P

    Migrate Email to existing Account

    Hi Just a quick check. I already have a subscription set up on the target server which, currently, just serves the website but no mail. Now I'd like to migrate only the email from the source server to target server too so that it sits in the same subscription as the website. The Migration &...
  18. P

    WordPress Installations Scan finds 4 unidentified WP installations

    For anybody with the same problem this might be useful. https://kb.odin.com/en/122902
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