• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Sergey Prohorov

    Can't restore Plesk backup on a new server

    Errors from /opt/psa/admin/plib/api-cli/notification.php --update /opt/psa/admin/plib/api-cli/admin.php --update is not valuable they generated for notifications and options which is not used in Panel 10.x. Error 'MySQL query failed: Unknown column 'object_name' in 'field list' - please check...
  2. Sergey Prohorov

    Can't restore Plesk backup on a new server

    Have you tried to run restore from CP? It provide more convenient interface for IP mapping.
  3. Sergey Prohorov

    Create a backup now doesn't work

    You may use KB 1605 to get error message instead of blank page.
  4. Sergey Prohorov

    All Restore failed

    Try to run flowing command: /usr/bin/perl /usr/local/psa/admin/bin/plesk_agent_manager server -c -vvvvv --migration-mode --session-path=<some existent directory> File <some existent directory>/psadump.log will contains detailed backup log. Also you may try to repeat some SQL queries which...
  5. Sergey Prohorov

    Ensim Plesk migration error PPCPL' does not exist

    Try to click 'Synchronize' button at Migration Manager page. After agent will be synchronized try to start migration again
  6. Sergey Prohorov

    Backup with warning

    I may guess that reason of failed backups is <message code="InformationalException" severity="error">Unable to dump action log rotation</message> Please, check you Action log rotation settings (Settings -> Action log settings -> Store records in the database) and if it has "do not remove...
  7. Sergey Prohorov

    Migration Problem

    Hi Courtney Does the problem occupy on each domain or only some of them? Could you check was the domain created in Plesk after failed migration? Does the end of the log contain rows like below? Debug 03/09/2008 xx:xx:xx : migrmng exits with code 0 Debug 03/09/2008 xx:xx:xx : Unload...
  8. Sergey Prohorov

    Migration Problem

    The part of log looks fine. The warnings do not affect migration process. The last message in logs means that dump was prepared successfully and PMM started dump downloading. In case the sites you are trying to migrate imply a lot of content, the process may take long time. To solve this problem...
  9. Sergey Prohorov

    More Migration Manager Errors

    Hello. Could you email this log file to me? I've sent you my email address via PM.
  10. Sergey Prohorov

    PMM temporary directory

    Hello. If you want to change the default PMMTemp directory you could edit DumpDirectory parameter in Migration Agent Configuration File. For more information you could see this link: http://download1.swsoft.com/Plesk/Plesk8.2/Doc/plesk-win-pmm-guide/14405.htm Thanks.
  11. Sergey Prohorov

    Migration Plesk 7.6 to 8.2

    Hello. For resolve second problem please navigate in Plesk CP: 'Server' > 'Components Management' and then click 'Refresh' to update the component list. Thanks.
  12. Sergey Prohorov

    Unable to get accounts list

    Hello. Could you send me Migration.log or at least the last error from it? It is placed at <PLESK_DIR>\PMM\Logs and contains detailed information about migration process. Thanks.
  13. Sergey Prohorov

    Unable to get accounts list

    Hello. You could do the following actions: 1. Stop migration. 2. Close Plesk Migration Agent on remote host. Check the 'IP address' key value in the Migration Agent configurat.ion file WINAgentMng.exe.config. If the key is not specified, or is set to 0.0.0.0, specify a valid IP address for...
  14. Sergey Prohorov

    Unable to make up dump

    Hello, Please contact to SWsoft support team with detailed request and we will examine your situation. Thanks.
  15. Sergey Prohorov

    Unable to make up dump

    Hello! Could you send me Migration.log? It is placed at <PLESK_DIR>\PMM\Logs
  16. Sergey Prohorov

    cannot migrate a domain

    Hello. I have sent to you PM with my e-mail address.
  17. Sergey Prohorov

    cannot migrate a domain

    Hello. We need a full migration log to find out cause of this error. Please contact with me via private message or send me this log via e-mail. Migration manager logs are placed on destination Plesk server at <PLESK_DIR>\PMM\logs (where PLESK_DIR - is the directory where Plesk was installed).
  18. Sergey Prohorov

    Migrate from HELM to plesk8.1

    Hello. You should use Plesk Migration Manager to migrate from Helm 3.2.10 to Plesk 8.1. If you have Plesk 8.1.0 you may use folowing links to download it: PMM MSI: http://download1.swsoft.com/Plesk/Plesk8.1/Windows/PMM/070117.15/pmm81_build070117.15.msi...
  19. Sergey Prohorov

    helm to plesk 8.1 migration

    Hello For migration from Helm 3.1.x or Helm 3.2.x you should use Plesk Migration Manager PMM Guide: PDF: http://download1.swsoft.com/Plesk/Plesk8.1/Windows/PMM/070117.15/plesk-win-pmm-guide.pdf ZIP...
  20. Sergey Prohorov

    PMM gave error on domain migration

    Hello. You should try to register capicom.dll manually and reconfigure you domain. You may do this using following commands: regsvr32.exe <PLESK_DIR>\admin\bin\capicom.dll <PLESK_DIR>\admin\bin\websrvmng.exe --reconfigure-vhost --vhost-name="domain.net" Where <PLESK_DIR> the folder...
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