• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

All Restore failed

M

MSH

Guest
I try to restore from fresh backup but I have got the below error

pmm utility 'plesk_agent_manager' raised an exception. Error code is: 1
See pmmcli.log to find out detailed information on this

I tried to check the log file I got :

== STDERR ====================

28609: 2011-04-26 20:53:08,463 DEBUG Prepare to detect conflicts
28609: 2011-04-26 20:53:08,466 INFO Executing <subprocess[28619] '/usr/bin/perl /usr/local/psa/admin/bin/plesk_agent_manager server -c --migration-mode --session-path=/usr/local/psa/PMM/rsessions/20110426205308147'>
28609: 2011-04-26 20:53:23,373 INFO Subprocess raised ExecuteException: Subprocess <subprocess[28619] '/usr/bin/perl /usr/local/psa/admin/bin/plesk_agent_manager server -c --migration-mode --session-path=/usr/local/psa/PMM/rsessions/20110426205308147'> was finished with exit code 1
== STDOUT ====================

== STDERR ====================
Runtime error: Unable to create dump: Can't use an undefined value as a symbol reference


28609: 2011-04-26 20:53:23,375 CRITICAL PMMUtility exception:
Subprocess <subprocess[28619] '/usr/bin/perl /usr/local/psa/admin/bin/plesk_agent_manager server -c --migration-mode --session-path=/usr/local/psa/PMM/rsessions/20110426205308147'> was finished with exit code 1
== STDOUT ====================

== STDERR ====================
Runtime error: Unable to create dump: Can't use an undefined value as a symbol reference


Traceback (most recent call last):
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 1846, in main
data_action_response, errcode_response, error_message = actions.get(sys.argv[1][2:])(parameters)
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 1691, in restore
return ActionRunner(RestoreAction, restore_task_specification, parameters).doActivity()
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 75, in doActivity
result = self.processor.doActivity()
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 592, in doActivity
plesk_actual_dump = PleskActualDump(session.get_session_path()).get()
File "/usr/local/psa/admin/share/pmmcli/pmm_conflict_detector.py", line 25, in get
raise PMMUtilityException('plesk_agent_manager', x)
PMMUtilityException: was finished with exit code 1

I can't find any thing to folowing up this more I diging up with google but no one had the same problem please help me it's really urgent

My server is

Parallels Plesk Panel version 9.3.0
Operating system Linux 2.6.18-194.26.1.el5PAE
CPU GenuineIntel, Intel(R) Xeon(R)CPU X3210 @ 2.13GHz
 
Try to run flowing command:
/usr/bin/perl /usr/local/psa/admin/bin/plesk_agent_manager server -c -vvvvv --migration-mode --session-path=<some existent directory>
File <some existent directory>/psadump.log will contains detailed backup log. Also you may try to repeat some SQL queries which preceded error. If error happened due to broken references in psa DB you will see it.
 
Oh tanx it solved my problem I just delete the last domain on the query list and it worked fine ;)
 
Back
Top