• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Pagemakers

    Issue Backup Anomaly

    Plesk Onyx now allows us to exclude certain files and directories from backing up. I have spoken to Plesk today and they confirm that if you do a domain and full server backup you need to enter the exclude directory location twice. Once in the domain backup area and the other in the server...
  2. Pagemakers

    Question Confused: Onyx System Updates

    Why is my system showing I have 247 packages available to install? Plesk 12.5 never did this. It only showed Plesk micro-updates. How can I turn off these 3rd party notifications (if that's what they are)?
  3. Pagemakers

    Question Confused: Onyx System Updates

    I don't seem to be able to turn off auto plesk updates and auto 3rd party updates. When I save the page the 3rd party updates checkbox re-ticks. Is that correct? On the plesk demo server you can turn both off.
  4. Pagemakers

    Question Confused: Onyx System Updates

    In Plesk 12.5 I would have manual updates off. Every couple of weeks the system would say a new update is available. EG 12.5 update 45 etc and I would click update. Now I have upgraded to Onyx (I still have auto updates off) I am presented with 247 packages updates. Am I safe to update these...
  5. Pagemakers

    Bring back per-incident paid support

    I have this paid support for Plesk for a few months now. Today I wanted to use it for the first time and I can't because it says my license key is incorrect. The problem is Plesk changes the licence key every couple of months so what am I to do? I've just called the support number and after...
  6. Pagemakers

    Issue Backup comments missing

    Oh ok. It was a manual backup to a remote server.
  7. Pagemakers

    Issue Backup comments missing

    12.5.50 #50
  8. Pagemakers

    Issue Backup comments missing

    When performing a manual backup you can add comments. I thought they would display here but they don't. In fact, I can't see where they display at all!
  9. Pagemakers

    Bring back per-incident paid support

    And is there a volume discount?
  10. Pagemakers

    Update complete emails

    After each micro-update I used to receive an email. This no longer seems to happen on any of my servers now (12.5). Has this feature been removed or is there another problem?
  11. Pagemakers

    Plesk 12.5.30 MU#27

    I've noticed that in the past few updates I not longer receive an email when the update is complete. Happens on all my servers. Is that correct?
  12. Pagemakers

    Bring back per-incident paid support

    I’ve used 4PSA in the past and they were very good.
  13. Pagemakers

    Bring back per-incident paid support

    Sorry, have can somebody clarify for me please... My server is provided by 1&1. Until now If I had a PLESK software problem I could create a free support ticket with Plesk. Now when I try to create a ticket it tells me to post here or contact 1&1 directly. Is this really what I am supposed...
  14. Pagemakers

    Backup message. Why?

    This is still happening all the time. Random domains send emails saying the backup is fine. I will get 4-5 notifications a week.
  15. Pagemakers

    Incremental backups

    From the 12.5 admin manual... Note: Plesk includes in incremental backups the data related to web, mail, and database hosting, but only web hosting data is backed up incrementally. In other words, only changes in data related to web are taken into account in incremental backups, while database...
  16. Pagemakers

    Incremental backups

    I think it's correct. We have about 19GB of mail content on the entire server and that would explain why the incrementals are 20-22 a day.
  17. Pagemakers

    Incremental backups

    Nobody has access to our servers. I note that the next version of Plesk allows incremental mail backup. That's what's causing the problem for me. For now I've shuffled our backup servers round and hopefully I may have enough room on a different backup server.
  18. Pagemakers

    Incremental backups

    I used to backup my entire server and all domains to a single 250GB backup server nightly. Now with Plesk 12.5 I moved to incremental backups. I now backup just the server to the 250GB server and all other domains elsewhere. The full server backup is 75GB and after a week of incremental...
  19. Pagemakers

    Backup message. Why?

    A) that is checked but why would the email send when nothing went wrong. The results say 'status = success'
  20. Pagemakers

    Backup message. Why?

    The logs are empty. If the systems sends a "success" message and the logs are empty surely there is a bug in Plesk? I don't want random emails telling me there is nothing wrong.
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