• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    Watchdog: The Web Server (Apache) service on host is down

    Try to check /var/log/plesk/modules/monit.log - it will indicate if apache is restarted by watchdog.
  2. R

    DNS commande line utility fails to delete TXT record

    Hi, ESKIS Thanks for logs, I was able to reproduce the issue. It's a product bug - I reported it with the internal ID PPPM-2800 "Removing TXT record from domain alias' DNS zone with dns CLI utility failed with: unable to find DNS record". It probably will be fixed in one of the nearest updates -...
  3. R

    'Index of /' shown for my sites

    It's not looking like apache default page too - on clean httpd package install content of /var/www/html/ is empty. Most probably your requests passed to another location or another machine. Try to run # tcpdump -Av -s0 port 80 and access the IP/host in browser - check that the request comes to...
  4. R

    'Index of /' shown for my sites

    Your domain content isn't looking as typical for newly added Plesk site if you haven't changed the Virtual Host Template. Check that your website accessing request passed to the correct place and logged on the domain.
  5. R

    Reset postfix configuration on plesk 12

    The best way to completely reset postfix configuration is switching to qmail ;)
  6. R

    Soa serial 0 , domain will be switched off off soon

    Hi I can reproduce the issue when server hostname zone id is more than domain with same name zone id (PPPM-2755). But this case (hostname zone id > 1) is really unexpected, was there some specific with this server (manual psa database restore, or migration/restore from old dumps, etc)?
  7. R

    Soa serial 0 , domain will be switched off off soon

    Did you change your server hostname to "auringostaitaan.fi" after domain "auringostaitaan.fi" creation? What does following command return? # plesk db "select dns_zone_id from domains where name='auringostaitaan.fi'"
  8. R

    Soa serial 0 , domain will be switched off off soon

    Hi, Did you try to update the zone after switching? (Add and then remove some record to increase the serial?) Run following command: # plesk db "select * from dns_zone" | grep auringostaitaan.fi it will show the zone properties from plesk database.
  9. R

    DNS commande line utility fails to delete TXT record

    Try to use quotes in commands: # export LANG=C # /usr/local/psa/bin/dns --add 'dev.sname.c002.aname.domain.com' -txt 'ecz3' -domain 'ecz3' # /usr/local/psa/bin/dns --del 'dev.sname.c002.aname.domain.com' -txt 'ecz3' -domain 'ecz3' If this won't help there another way to try to debug it: Add...
  10. R

    DNS commande line utility fails to delete TXT record

    Also check the same steps with en_US locale set:
  11. R

    DNS commande line utility fails to delete TXT record

    Hmm, very strange... Can you remove such records in GUI? If you are able to remove them from the panel then try to enable debug in your panel.ini. Type command # plesk conf panel.ini and uncomment or add following sections: Start watching the panel.log (# plesk log panel.log) and remove the...
  12. R

    apt-get update key error

    Hi, the problem was with MU42 on Ubuntu 14.04 on autoinstall.plesk.com: http://talk.plesk.com/threads/plesk-autoinstaller-gpg-error.332686/#post-778778 Now it is fixed.
  13. R

    Plesk autoinstaller GPG error

    Hi, Lloyd_mcse, I see no errors in your log - there are warnings about GPG keys but they are just warnings and ignored by autoinstaller which continued working and finished with: Looks like we missed patch #42 on Ubuntu 14 on autoinstall.plesk.com somehow :( UFHH01, I suppose you had the...
  14. R

    Plesk autoinstaller GPG error

    Autoinstaller cannot find system packages sources for your distributive. It looks like you've missed them somehow There should be something like this in /etc/apt/sources.list # cat /etc/apt/sources.list deb http://archive.ubuntu.com/ubuntu trusty main restricted universe deb...
  15. R

    Plesk autoinstaller GPG error

    Please run # /usr/local/psa/admin/sbin/autoinstaller --debug --separate-log --select-release-current --upgrade-installed-components and send me or IgorG the latest log: /tmp/autoinstaller3_2015-04-14*.log
  16. R

    Plesk autoinstaller GPG error

    Hello, The issue should be fixed on original autoinstall.plesk.com since the last Thursday. If it is still reproducing on you environment please check following: 1. Your Plesk installation source is not overridden in /root/.autoinstallerrc # cat /root/.autoinstallerrc...
  17. R

    External SMTP Relay not sending email from Plesk Panel.

    Hello squorpeeon, I was able to reproduce the issue and reported it with ID: PPPM-2732 The root cause is missing sendmail links during installation. You can workaround it running: # /usr/sbin/update-alternatives --set mta /usr/bin/msmtp [root@a10-52-52-117 ~]# ll /usr/lib/sendmail...
  18. R

    Multiple PHP Versions in Plesk 12.0 Out of the Box!

    Hello PacoRB, If the subscription has no "Hosting Management" permission and you change PHP handler on domain then subdomains of this domain switches to this handler too. If the subscription has "Hosting Management" permission then on all subscription's sites PHP handlers are managed...
  19. R

    Multiple PHP Versions in Plesk 12.0 Out of the Box!

    Yes, pecl is OK: # /opt/plesk/php/5.6/bin/pecl install memcached # echo "extension=memcached.so" > /opt/plesk/php/5.6/etc/php.d/memcached.ini # /opt/plesk/php/5.6/bin/php -i | grep "memcached support" memcached support => enabled Required devel packages can be downloaded from...
  20. R

    Public key for plesk-* is not installed

    Hello, looks like you have tried to install/view components of Plesk 12.1 PREVIEW on this machine and downloaded new autoinstaller binary which supports GPG checking. Try to remove cached version and try again:
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