• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Talistech

    Question Do not forward spam emails to external mailbox

    Exactly, that's why I wanted to ask you guys. Is there any possibility we can try? Or anything you can suggest I could try?
  2. Talistech

    Question Do not forward spam emails to external mailbox

    Hi, Some of our customers are using e-mail forwarding to their personal mailboxes like Yandex, Hotmail or Gmail. When I check our mail logs I see a lot of incoming spam to our servers (which are marked as SPAM, no issue there) But is there any way to deny forwarding for spam mails? At this...
  3. Talistech

    Question Subscription is locked and unsynced when the mail service is disabled

    Thank you for the workaround. For now it definitely helped me! But it's sad that I cannot choose to disable the mail service per client without completely attaching another service plan. Thanks!
  4. Talistech

    Question Subscription is locked and unsynced when the mail service is disabled

    Hi Plesk forum, We have this scenario where we're hosting websites and dns for clients but their mail is hosted somewhere else for example, gmail or hotmail. For this particular client we then disable the mail service. In the service plans, the mail service is enabled by default. The issue is...
  5. Talistech

    Question Mail server is on spamlist

    Hi @PrimeMikael96, Depending on your IP address or hostname you may be on certain blacklists. I would advise you to use a SMTP relay to ensure email deliverability. A couple SMTP Relay options depending on your needs: Amazon SES (paid) MXRoute (paid) Mail.baby (paid) Sendgrid (free up to...
  6. Talistech

    Resolved I am looking for a good hosting.

    Hi Bebo, If you are looking for the "best" hosting company, you should go with one of the bigger companies. If you are looking for a more hands-on approach, go with a small-medium company. It all depends on what kind of hosting you are looking for, and which options. Either way, bandwidth...
  7. Talistech

    Issue DNS issues

    Your dns port is closed. Example how your nameservers are not responding, but google theirs is: root@server:~# telnet ns1.methbilly.com 53 telnet: could not resolve ns1.methbilly.com/53: Temporary failure in name resolution root@server:~# telnet 66.175.234.99 53 Trying 66.175.234.99... ^C...
  8. Talistech

    Issue DNS issues

    I did a check on https://intodns.com/methbilly.com and it seems like: or your nameservers are not set correctly on your plesk or your dns service is not allowing external queries Please check if your dns service is running AND port 53 is open for public. Telnet tells me your dns port is not...
  9. Talistech

    Issue DNS issues

    The following command shows your plesk IP. dig +trace +additional methbilly.com NS Can you check if your dns(bind) service is running and is externally reachable? Whats the output of the following commands please? # systemctl status bind9.service # lsof -i | grep bind # dig A methbilly.com...
  10. Talistech

    Issue DNS issues

    @Jagresto You're right. Those records in Plesk are auto-created. You can see the default server template by going to Tools & Settings > DNS Settings. If you want to use ns1.methbilly.com and ns2.methbilly.com as your nameservers you need to create Glue Records via your domain registrar. Go to...
  11. Talistech

    Issue DNS issues

    Hi, can you share your domain name or setup of dns records so we can verify what's going wrong? We can't help you without any information.
  12. Talistech

    Question Install Redis with docker on a centos 7 server

    Here is a checklist where you can start: https://support.plesk.com/hc/en-us/articles/115000626925--How-to-secure-a-Plesk-server
  13. Talistech

    Question Install Redis with docker on a centos 7 server

    I have the following setup on my Ubuntu servers with Wordpress websites. What you need to do: Install docker/docker-compose on your server. See the docker-compose.yml under this message. Install the "Redis Object Cache" Plugin. Edit wp-config.php and add the required variables under this...
  14. Talistech

    Resolved DNS problem: NXDOMAIN looking up TXT for _acme-challenge.tradeposerp.com - check that a DNS record exists for this domain

    With much pleasure. Glad you've worked it out!
  15. Talistech

    404 pages

    This does not seem like a Plesk issue to me. This is rather a Wordpress misconfiguration.
  16. Talistech

    Resolved DNS problem: NXDOMAIN looking up TXT for _acme-challenge.tradeposerp.com - check that a DNS record exists for this domain

    This means your dns records were not resolving correctly at the time. You can always do a check with the 'dig' command. Use 8.8.8.8 for Google DNS and 1.1.1.1 for Cloudflare DNS. dig TXT _acme-challenge.tradeposerp.com @8.8.8.8 Alternatively you can use the Google DNS Lookup tool. As you can...
  17. Talistech

    Resolved I can send email but can not receive

    Do you have the correct MX records for your domain? Your domain should have an MX record which points to your Plesk server. Check if your DNS resolves the correct MX records when you do a lookup: dig MX domain.com @1.1.1.1
  18. Talistech

    Issue Unable to add new subdomains as admin while license capacity is not reached yet.

    Exactly, I'm currently logged in as admin with "Service Provider View" and my service plans as admin are all set to unlimited. EDIT: I switched to "Power User View" and clicked on add subdomain on the selected domain (which had already unlimited resources), and adding a subdomain worked. The...
  19. Talistech

    Issue Unable to add new subdomains as admin while license capacity is not reached yet.

    Hi, I'm logged in as admin but I'm unable to add another subdomain while my license is not fully used yet. It's a self hosted environment and I have got full admin rights. I'm currently on the Web Pro Edition plan and I have used 29/30 domains. So I still have room for another domain, but...
  20. Talistech

    Resolved Whitelist email address ends up in spam folder

    Do you have the whitelisted entry written with an asterisk prefix? Plesk Email Security states:
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