• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. F

    Issue /usr/local/psa/handlers/spool full of old emails

    I noticed our harddisc was almost full today, and upon investigating I found /usr/local/psa/handlers/spool full of old emails, literally hundreds of thousands. I found this topic: /usr/local/psa/handlers/spool full of e-mails It states the issue was resolved in Plesk 12.0 but I'm running Plesk...
  2. F

    Issue Websites Hanging loading for minutes and 502

    I guess I'll drop our problem in this thread since it seems very similar. We run a fairly high traffic website. The past months we've used the option "FastCGI application served by Apache" to run php 7.1 (since we've had issues with FPM in the past) Yesterday we switched to FPM again because we...
  3. F

    Question Site not working with some user agent

    My guess would be problems with https. Older/rarer browsers sometimes use deprecated security protocols and the default plesk security configuration is quite narrow (as in, it doesn't allow much). Debugging the issue is hard, because usually you can't see the lower-level errors on the mobile...
  4. F

    Issue I cant manage emails in the Mailman Held Messages queue, and cant reset Mailman

    I've also tried asking people from mailman but the support page there says if you use plesk you should ask Plesk.
  5. F

    Resolved Creating Catch-all Email

    If you visit the Mail Settings of a domain, you can set "What to do with mail for non-existent users". Is that what you are trying to do?
  6. F

    Issue I cant manage emails in the Mailman Held Messages queue, and cant reset Mailman

    I'm trying to manage emails in the Mailman Held Messages queue. I try to allow or ignore a message, but nothing happens. (no error, the page refreshes but the email is still there) I suspect the error is originating from changing domains in Plesk. I tried reinstalling mailman, but the old...
  7. F

    Mail Delivery System (MAILER-DAEMON) is sending from wrong ipv6 address

    Dear trialotto, Thank you for your detailed answer, and sorry for the late reply. We have DNS management at our registrar, and we have SPF there. Our rule is: v=spf1 mx ptr ip4:188.165.221.81 ip6:2001:41d0:2:a851::1 mx:mx1.domain.com -all I don't understand how local SPF rules and SPF rules...
  8. F

    Mail Delivery System (MAILER-DAEMON) is sending from wrong ipv6 address

    Does anyone have any tips on how we can solve this? Or is this a bug and should we report it to Plesk?
  9. F

    Mail Delivery System (MAILER-DAEMON) is sending from wrong ipv6 address

    Sorry maybe I wasn't elaborate enough: We host multiple domains on our server and use multiple IP's. The ip ...:2 belongs to another domain, so I don't really want to add that to SPF. Also, we don't use Plesk DNS.
  10. F

    Issue All the mail are going to spam

    Also use this form if you still have issues: https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&ccsid=635703697371535483&wa=wsignin1.0 And I advise to check the maillog to see if hotmail/live/outlook emails are delivered.
  11. F

    Mail Delivery System (MAILER-DAEMON) is sending from wrong ipv6 address

    We sent an email to an address, but an error occured. Now we receive this email from our own domain: Mail Delivery System <MAILER-DAEMON@[domain]> This is the mail system at host [domain] I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's...
  12. F

    Resolved Trouble managing email through Gmail

    The issue is fixed :) I don't know exactly what fixed it, but I disabled and enabled pci_compliance_resolver. I rebooted the server and I ran "plesk repair mail" and now I can connect normally with Gmail. Thanks for all the advice Peter & UFHH01.
  13. F

    Resolved Trouble managing email through Gmail

    I tried disabling pci_compliance_resolver. When I try it again now, I get: "454 4.3.0 Try again later code(454)" maillog shows: Oct 29 20:58:54 catamancer postfix/smtpd[15191]: connect from mail-ua0-f180.google.com[209.85.217.180] Oct 29 20:58:54 catamancer postfix/smtpd[15191]: warning...
  14. F

    Resolved Trouble managing email through Gmail

    It contains: ssl= yes ssl_protocols = TLSv1.1 TLSv1.2 ssl_dh_parameters_length = 2048 ssl_cert= </etc/dovecot/private/dovecot.pem ssl_key= </etc/dovecot/private/dovecot.pem ssl_cipher_list =...
  15. F

    Resolved Trouble managing email through Gmail

    I've also tried this solution but that didn't work either...
  16. F

    Resolved Trouble managing email through Gmail

    I edited the smtpd.conf file and changed it to match the suggestion given in the link you provided. I restarted the smtpd service. Unfortunately the error remains the same. Oct 29 14:41:36 ns312941 postfix/smtpd[11211]: connect from mail-ua0-f171.google.com[209.85.217.171] Oct 29 14:41:37...
  17. F

    Resolved Trouble managing email through Gmail

    Hi Peter, I'm afraid there's only 3 options in Gmail: TLS, SSL and unencrypted. But thats the connection only, not the password. But when I connect to my server using openssl, it shows: AUTH DIGEST-MD5 CRAM-MD5 and not AUTH LOGIN. So I guess the problem lies with my server configuration and...
  18. F

    Resolved Trouble managing email through Gmail

    My smtpd.conf already shows: pwcheck_method: saslauthd mech_list: plain login So that seems correct, right? I checked dovecot configs: ssl= yes disable_plaintext_auth = yes but when I connect to my server using openssl, it shows: 250-PIPELINING 250-SIZE 10240000 250-ETRN 250-AUTH DIGEST-MD5...
  19. F

    Resolved Trouble managing email through Gmail

    Is there some way I can configure that through the Plesk interface? We have root access, but I'd rather not mess with the standard configuration since we're not experts. And I would guess this is a pretty standard use-case?
  20. F

    Resolved Trouble managing email through Gmail

    I'm trying to add our company email account in Gmail. When I try to add it, with the correct login details, it says "the server returned an error: 334 PDM0ODI0MjY1MDIuMTYwMDYxODJAY2F0YW1hbmNlcijb20+ 535 5.7.8 Error: authentication failed: authentication failure code(535)" When I look at the...
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