• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. modronmarch

    how to find which plesk edition ?

    Hello Hardy, Your Plesk edition should be displayed below the logo in the top left corner. Check the public demo here - it has the Webhost Edition license installed, and the logo says as much. If you don't see the edition specified on your installation, perhaps you are running a trial license...
  2. modronmarch

    Help with Plesk Migrator

    To migrate content from a cPanel server, you need to provide the "root" user credentials. See here for the instructions. And no, the Migrator does not delete anything, it merely copies the content from the source server to the destination.
  3. modronmarch

    Help with Plesk Migrator

    Hello ) To install the Plesk Migrator, log in to Plesk, go to Tools & Settings > Updates & Upgrades, authenticate with the root user password if prompted, click Add/Remove Components, select Install from the drop-down menu next to Plesk Migrator, and click Continue. Once the installation is...
  4. modronmarch

    Updated to 12.5 - Switched View - all Domains gone - can't switch back

    Hello ) Just to clarify - the interface management options are missing due to the Web Admin edition license limitations, the same reason you cannot see your customer accounts and subscriptions. As for why you see less options when logged in under the admin2 account - this is because this...
  5. modronmarch

    Create A Server Admin Account

    Hello Dan, This is not the administrator account you're looking for ) What you've got here is an additional user based on the Administrator user role. They have a lot of permissions enabling them to manage the website in question, but none that let them change Plesk settings proper. You can...
  6. modronmarch

    Plesk is stopping me at every turn

    Hey there :) Sorry to hear that your first experience with Plesk has been a negative one. Let's see what the issue might be here, shall we ;) Granted, we know very little about the situation in terms of technical data, but a quick google search for "mysql import database collation issue...
  7. modronmarch

    Log Rotate Doesn't Rotate

    Hello Ed, Welcome to the forums. Another possible diagnostic step you can take is to run the logrotate utility manually for a single domain. I would recommend setting the log rotation condition to "By size", as it is less ambiguous than "By time". Set the threshold really low (say, 4 KB)...
  8. modronmarch

    Plesk 8.6 -> 9.2.1

    Hello Keff, Do you mean backup and restore? If this is the case, you can restore Plesk 8.x backups on Plesk 9.x server. Please refer to the following KB article for details: http://kb.odin.com/en/5817
  9. modronmarch

    qmail outbound queue not sending

    Hi there, Please try running /usr/local/psa/admin/sbin/mchk --with/without spam and see if the issue persists. In case it does, please let us know what errors are there in the maillog.
  10. modronmarch

    e-mails with atachments get rejected

    Hi there, If you are using Postfix as your MTA you may also wish to check this KB article out: http://kb.odin.com/en/6074
  11. modronmarch

    How to Restore Plesk 9.x Backup files (xxx.xml.zip) to Plesk 8.2 (xxx.psa)

    Hi there, Unfortunately, this is impossible. You can convert backups made with older versions of Parallels Plesk Panel to be compatible with newer versions, but not vice versa.
  12. modronmarch

    maximum email accounts per domain

    Hello voodookid I checked with our second line engineers and they are not aware of any physical limitaion on the number of mail accounts that can be configured for a single domain. Please check your Parallels Plesk Panel license to see if it permits the use of a limited number of mail...
  13. modronmarch

    Upgrade to 9.2.1 & no longer getting internal emails

    It might also be worthwhile to run /usr/local/psa/admin/sbin/mchk --with-spam - it does not take long and may help to sort the issue out.
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