• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J.Wick

    Question How to localize PHP-FPM logs into domain's log folder?

    I looked in my log folder of the domain that was causing problems, and I don't see any of the log entries nor any files similar in size. Modification date Name Path Size May 3, 2023 03:08 AM nginx SSL/TLS access logs/proxy_access_ssl_log 1.97 MB May 3, 2023 01:42 AM nginx error...
  2. J.Wick

    Let's Encrypt Directives Left Over in NGINX.conf when moving to other SSL options.

    I moved to another SSL option and noticed that all the Let's Encrypt directives are left behind in the nginx.conf file. Do you know if this is a bug? How can I remove it since this is a regenerative file? #extension letsencrypt begin location ^~ /.well-known/acme-challenge/ {...
  3. J.Wick

    Question How to localize PHP-FPM logs into domain's log folder?

    Is there a guide on setting up php-fpm to log to its client log in their log folder? I've had a few clients who had the warning deprecation log flood caused by the actual site's code; nothing php.ini had control over growing into huge multi-GB files. 1) I want these log files in the client's...
  4. J.Wick

    Issue Backspace key doesn't work when logged in chroot account

    Regular /bin/bash users work fine, it's when going to the /bin/bash(chrooted) user the backspace key doesn't work, it keeps adding another space like the space bar. I've looked online for a solution, nothing is working. Any suggestions?
  5. J.Wick

    Resolved Disable hiding the right column in client subscriptions?

    Found the answer, this works perfect. How to change the default state of the sidebar to be opened in Plesk 18.0.39 interface
  6. J.Wick

    Resolved Disable hiding the right column in client subscriptions?

    Let's be honest; people are dumb and need the most simple and easy interface possible. I always want to show the right column on the subscriber page by default. How can I do it? Customize option for subscription editing is missing in Plesk interface (This looks like it was a purposeful bug...
  7. J.Wick

    Question Restarting Backup Upload To Remote Storage After Connection Failure?

    It's any folder under the Document Root folder set in Plesk in Host Settings Example: Instead of having subdomain1.domain.net, subdomain2.domain.net, etc., floating around the root directory, I place them all in the folder subdomains. For Mautic, it's in subdomains/hello/docroot where only...
  8. J.Wick

    Question Restarting Backup Upload To Remote Storage After Connection Failure?

    Also, I'll add my other complaint that Plesk Backup misses files not declared in the web folder. For example, technologies like Mautic, or SuiteCRM that use 'pub' or 'docroot' folder in the main install folder such as domain.com/subdomains/mautic/docroot Everything in the mautic folder is...
  9. J.Wick

    [Duplicate] IP Address Sites Link Broken

    Username: TITLE IP Address Sites Link Broken PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian Version 18.0.50 Update #2 / Rocky Linux 8.6 PROBLEM DESCRIPTION The link to the sites allocated to an IP address fails to load the proper page to list the sites. STEPS...
  10. J.Wick

    Resolved Disabling IPv6 Caused Plesk to Crash - 502 Bad Gateway

    Yes, I found that and decided to turn on IPv6 and enable it for all customers now that we have the proper firewall to handle it.
  11. J.Wick

    Question Restarting Backup Upload To Remote Storage After Connection Failure?

    This would be a great feature to add to the Plesk Backup: a button next to failed uploads to re-attempt the upload.
  12. J.Wick

    Resolved Disabling IPv6 Caused Plesk to Crash - 502 Bad Gateway

    I disabled IPv6 on my server, which caused Plesk to crash with a 502 Bad Gateway. Undoing my changes fixed the problem. Why is this happening? /var/log/sw-cp-server/error_log 2023/03/01 14:43:08 [emerg] 1015#0: socket() [::]:8443 failed (97: Address family not supported by protocol)...
  13. J.Wick

    Question Restarting Backup Upload To Remote Storage After Connection Failure?

    Is there a command I can issue to re-attempt the upload to remote storage when the connection fails without having to restart the whole job all over again?
  14. J.Wick

    Plesk Backup Missing Files in Domain/Sub Domain Folder

    Username: TITLE Plesk Backup Missing Files in Domain/Sub Domain Folder PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk ObsidianVersion 18.0.47 Update #5, Rocky Linux 8.6 PROBLEM DESCRIPTION When installing various open-source software, where the docroot or pub folder is...
  15. J.Wick

    Question Grafana V9 Compatibility?

    I'm considering extending our use of Grafana and was wondering if version 9.0 will work with the latest version of Plesk?
  16. J.Wick

    Input PHP 8.1 Ioncube loader v12

    We need this to upgrade from PHP 7.4; please add this package.
  17. J.Wick

    Question Plesk API & CloudFlare IP Issue

    I'm trying to setup Postman to connect to Plesk API, but I'm getting an Access Denied Error and a Cloudflare IP address. If I whitelist all CF IPs I open the API to the world, I don't want that. mod_cloudflare restores the IP to Apache, but it doesn't work on the API. Is there a work around?
  18. J.Wick

    Resolved php-fpm_error.log is huge how to disable or delete apache log?

    I just discovered I also have this problem. I've shut off PHP error logging in the domain's PHP settings, yet it's totally ignored, and the log file is growing a few MB per minute with redundant notices. Would be nice to have a place to control these logs and disable or modify them only to...
  19. J.Wick

    Resolved Plesk Error: Incorrect format of SSH public key.

    I've been able to set up Key Access using the Plesk Key Extension for most users, but then I came across one client that when trying to set up their key, I was getting the error, "Plesk Error: Incorrect format of SSH public key." The way I was able to fix it was to SSH and remove their .ssh...
  20. J.Wick

    Question SELinux blocks outbound connections for FTPS from Backup Manager

    Done. Bug Report
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