• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J.Wick

    Post Upgrade 11.5.30 ODBC error #42S22 Unknown column '.app_id'

    Help! I've followed http://kb.parallels.com/en/116442 and I'm still not able to fix this bug. Running the configuration query this is what has errors; I can't delete or modify that "somedomain.com" from the system. Here are my tables: mysql> show tables...
  2. J.Wick

    How to Fix Plesk MySQL Connection Issues

    I was not aware of this file. Inside it has directives for MySQL MySQLdump and MySQLcheck, each specifying the username 'admin' and same password for each. I just removed the file and everything is working properly now. Thank YOU!! How did that file get there in the first place? I...
  3. J.Wick

    How to Fix Plesk MySQL Connection Issues

    Yes, I have that file.
  4. J.Wick

    How to Fix Plesk MySQL Connection Issues

    I have reset it from the panel itself and also trying everything at http://forum.parallels.com/showthread.php?288886-Trying-to-connect-to-MySQL-Failed-to-connect-to-MySQL-ERROR-1045-(28000)
  5. J.Wick

    How to Fix Plesk MySQL Connection Issues

    I am having a hell of a time trying to solve why Plesk can't connect to MySQL when shutting down, starting up, and when trying to upgrade. Without being able to fix this, I can't upgrade my server. I've tried everything in the knowledge base and can't figure this out. I've reset the password...
  6. J.Wick

    Trying to connect to MySQL... Failed to connect to MySQL: ERROR 1045 (28000)

    So I'm guessing that due to the lack of other suggestions I've discovered a bug. Where can I report this or get further detailed help? I can't upgrade until this is corrected, I have a feeling if I tried, it would kill the entire server.
  7. J.Wick

    Trying to connect to MySQL... Failed to connect to MySQL: ERROR 1045 (28000)

    I did that before, didn't work. I just did it again with the same result. [root@cloud ~]# /usr/local/psa/bin/admin --show-password xxxxxxxxx [root@vcloud ~]# /usr/local/psa/bin//init_conf -u -passwd xxxxxxxx SUCCESS: Completed updating administrator's information. [root@cloud ~]#...
  8. J.Wick

    Trying to connect to MySQL... Failed to connect to MySQL: ERROR 1045 (28000)

    I did the reset again with this method, using only 14 char password and got the output. # /usr/local/psa/admin/bin/ch_admin_passwd mysqld: no process killed Tested the new password and was able to login to Plesk. However, problem persists at the CLI. [root@cloud ~]# /etc/init.d/psa...
  9. J.Wick

    Trying to connect to MySQL... Failed to connect to MySQL: ERROR 1045 (28000)

    Yes, no problem. I connect to MySQL at the CLI. I've always been able to login as admin to the panel. I've reset the password in the panel, no effect. I've rest the password at CLI using http://kb.parallels.com/en/346 and http://kb.parallels.com/112492, no effect. Every time I try...
  10. J.Wick

    Trying to connect to MySQL... Failed to connect to MySQL: ERROR 1045 (28000)

    Plesk 11.09 Centos 5.9 MySQL 5.5.32-19 When I try to shut down Plesk or restart it I get this this error: # /etc/init.d/psa restart Trying to connect to MySQL... Failed to connect to MySQL: ERROR 1045 (28000): Access denied for user 'admin'@'localhost' (using password: YES) Also...
  11. J.Wick

    Plesk 11.0.9 Update #48 "Failed to execute backup database" with automated backups.

    Ok, I'm ends rope with this bug. I'm paying $30/month for this license and part of a major component is malfunctioning. If I run a manual backup, everything runs fine. If I run it as a scheduled backup, it backs everything up, except the MySQL databases and provides me a long list error...
  12. J.Wick

    Plesk 11.0.9 Update #48 "Failed to execute backup database" with automated backups.

    I'm still having the same problem.
  13. J.Wick

    Plesk 11.0.9 Update #48 "Failed to execute backup database" with automated backups.

    Thanks IgorG My password consists of just letters and numbers. I'm perplexed now. Here's my MysqlShellBackend.pm
  14. J.Wick

    Plesk 11.0.9 Update #48 "Failed to execute backup database" with automated backups.

    Hi IgorG, tried this and it still failed when doing scheduled backups. Any other suggestions?
  15. J.Wick

    Plesk 11.0.9 Update #48 "Failed to execute backup database" with automated backups.

    I added the code as per the work around and will give it another try. I'm currently running update #51 on Plesk 11.0.9 right now. When I look at the password it's encrypted as: (changed slightly for this post) cat /etc/psa/.psa.shadow...
  16. J.Wick

    Plesk 11.0.9 Update #48 "Failed to execute backup database" with automated backups.

    80 views and no tips or advice? Should I just put in a bug report?
  17. J.Wick

    Plesk 11.0.9 Update #48 "Failed to execute backup database" with automated backups.

    Hello, Running MySQL 5.5.30.15 When running automated backups, I keep getting a failure message that mysql databases were not migrated. <?xml version="1.0" encoding="UTF-8"?> <execution-result status="error"...
  18. J.Wick

    Plesk 11 Not PCI Compliant - BEAST (Browser Exploit Against SSL/TLS) Vulnerability

    Great, this worked! I wish Plesk would naturally be PCI-Compliant right from install without having to tweak. Thanks!
  19. J.Wick

    Plesk 11 Not PCI Compliant - BEAST (Browser Exploit Against SSL/TLS) Vulnerability

    BEAST (Browser Exploit Against SSL/TLS) Vulnerability CVE: CVE-2011-3389 Centos 5.9 Plesk 11.0.9 Update #34 Scanner: Trustwave Description The SSL protocol encrypts data by using CBC mode with chained initialization vectors. This allows an attacker, which is has gotten access to an HTTPS...
  20. J.Wick

    Crucial problem with subdomains (not working)

    Same issue Seems like after upgrading to Plesk 11 that the subdomains got lost in the shuffle. I can visit subdomains of existing sites no problem, but when going into Plesk, they don't show up under the domain account. If I create a new subdomain it shows and works and can be deleted...
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