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Let me add some picture, maybe this will show better the issue : from backup manager (admin view only) >>> you can see here the 2 latest backup, one done via FTP (latest) and the other at local level and if I go from domain tab (using customer access) : the backup via FTP is not...

ok I installed FTP server in my distant server. I changed configuration in plesk in order to do the backup in SFTP (passive mode). I ran a manuall backup from backup manager. then, I went into domains >> backup manager >> and again, same issue, I only see the backup done at local level. I do not...

ok, then basically, you confirm that the different method are always ending in same point. the customer won't be able to restore a backup without admin help. the only solution is using ftps. I will try to install on my distant server today to do more tests.

ok I will try to understand better your rsync solution.... here is the configuration : - daily backup - incremental backup - full backup weekly - retention : 4 weeks >> Issue is that I do not have anough space to store 1 month of backup, this is why I use SFTP now. So let's say I will...

I appreciate your security advices, but as said, ssh is already secured and, again, this is why I use it, do not worry about. but this is not really the purpose of the question. The matter is that using this protocol, end customer are losing some advantages, as they cannot recover by themselves...

@trialotto : I use SFTP because my distant server does not have ftp server installed. This is why I use FTP over SSH as it is already secured. So, I cannot use FTPS for now. the means and position of the S letter does matter a bit ;) I cannot implement your alternative solution because rsync...

yes, you're right, it is a good practice to have both storage, BUT for server capacity reason, this is not always possible to use local storage. I will try to explain better : So, first, I used local storage as backup. then, when needed, I would able to recover files directly from domain tab...

why root if SFTP is configurated with distant cedentials ? this is not related to local user in plesk as it is configurated at global level. then, why is there difference between local / distant storage ? using local storage, we can do restore from domain directly using distant storage, we...

Hello I noticed that when the scheduled backup manager is on local system, each subscription / website has access to the backups. but if the scheduled backup manager is configurated with SFTP, then, only the plesk admin can restore some subsciption with files. there is no backup available from...

yes you are absolutley right, but unfortunatly, we are not SEO of microsoft or google :) untill then, we have to adapt our tools to them because, they won't ! this is why an option to block spam to be forwarded would be great.

as professional, you know it, and as professional, I know it, but as customer, they don't. they just use the fwd function as it's easier for them to manage.

ok that's what I was afraid. so if a customer make a redirect rule, receiving a log of spam, the plesk server will be blacklisted because of all those forwards. thx.

hehe yes thx I know that but this is not really the question :)

Hello I have a plesk with mail server enable. Pb is that one of the customer is receiving a lot of spam in its mail box. and all the spam is forwarded to its personal mailbox in gmail (customer wanted outbound mails fwd to its mailbox :( ) then, gmail is detecting the server IP as possible spam...

yes this is what I saw copying the logs :( this means that untill all the IP from a mx senders will be registred, mails will be delayed :( this can be an issue in delivering mails. thx for your help.

(I disabled greylisting as it is blocking inbound mails)

yes sorry, log was not full. I can confirm you that the 2 first are same mail, and has been refused 3 times : May 28 11:19:06 vpsxxxxxx postfix/smtpd[17865]: 776F2A33: milter-reject: DATA from 14.mo4.mail-out.ovh.net[46.105.40.29]: 451 4.7.1 Service unavailable - try again later...

Hello I activated the greylist function, but it seems that this is blocking inbound mails : May 28 11:19:06 vps...... postfix/smtpd[17865]: 776F2A33: milter-reject: DATA from 14.mo4.mail-out.ovh.net[46.105.40.29]: 451 4.7.1 Service unavailable - try again later; from=<........> to=<........>...

Hello I have plesk PLESK-12-VPS-WEB-PRO with ovh. I can see in my admin panel, for each domain, the ftp user option, in order to create ftp accounts. but, when I switch to customer user, the ftp icon is not anymore here. in "service plans", the "Additional FTP accounts" is unlimited, then, is...

ok thx !