• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Yaroslav_T

    Resolved Plesk don't work

    Also, I'd recommend checking if there is any free space left since some websites (or their databases) tend to eat up a lot of space when left intact without any limits. See https://support.plesk.com/hc/en-us/articles/12377562126743 for reference.
  2. Yaroslav_T

    Question redisException: READONLY You can't write against a read only replica

    Hello! Looks like the issue is more or less related to the Redis configuration in Docker than to Plesk itself. But anyway let's try to figure out what is going on here. Could you paste the env variables here so I could try to reproduce the issue?
  3. Yaroslav_T

    Issue Errormessage: extension/nextcloud every 10 minutes in protocol

    Hello @Kulturmensch , Seems that nextcloud instance is located in a subfolder that the nextcloud database does not understand. What is the document root of the domain in Plesk > Domains > cloud.tenckhoff.de > Hosting Settings and where is the nextcloud installed inside the domain?
  4. Yaroslav_T

    Question Change the role of a user

    Hello! You can do it via Subscriptions > example.com > Users > User Accounts > John Doe > Change Settings However, the initial user's role cannot be changed.
  5. Yaroslav_T

    Issue Websites stop working until I restart apache and nginx

    Hello @dgarcia90 , I would begin by checking the logs for the timeframe when the issue appeared. The logs I would check for: The logs of a few affected websites (Domains > example.com > Logs) - maybe there is a pattern, e.g. similar errors on different websites that were down. The webserver...
  6. Yaroslav_T

    Issue upstream timed out (110: Connection timed out) while reading response header from upstream

    Hi! In the current implementation, you can't disable Apache at all on the server level. However, you can do it for a single domain or service plan: https://support.plesk.com/hc/en-us/articles/213924385 The timeouts above are to be added in Plesk > Domains > example.com > Apache & nginx settings...
  7. Yaroslav_T

    Question Client Plesk Login with Their Domain Name

    Hello @FutureX Since port 8443 is another service, the SSL warning is expected when you use a customer's domain name. When accessing https://clientdomainname.com:8443 the browser uses the hostname's certificate and sees the mismatch. So you have 3 options here: Use https://servername.com:8443...
  8. Yaroslav_T

    Issue recovering wordpress from a server backup

    Hello @mudassar You can find the WP database name in Plesk > WP Toolkit > your instance name (e.g. example.com) > Database. The other option is to go to Plesk > Domains > your website > Databases and find there a database of the instance. By default, it is named like wp_***.
  9. Yaroslav_T

    Issue Plesk shows default index page after loading correct page, admin page working

    Hello @Kyuhunter Since there was a migration, I would suggest checking the DNS settings of the domain. It may be that the domain resolves to the different IPs. You may use DNS Checker - DNS Check Propagation Tool for that if you like.
  10. Yaroslav_T

    Issue Error during update

    Hi @Bence98, Seems that the reinstallation of SpamAssassin didn't help you. Most likely the packages are not configured now. You can check it by running: dpkg -l | grep spamassassin dpkg -l | grep sa-compile The packages will be marked either with iU or iF flags. There can be 2 different...
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