• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue recovering wordpress from a server backup

mudassar

Basic Pleskian
Server operating system version
windows server 2019
Plesk version and microupdate number
obsidian 18.0.47
I need to recover a wordpress website/and domain from a acronis backup. The back up is basically a total mirror of my server, so i can go to the directory and recover individual files and folders. There is also a bckup for the sql database seperately but not for mysql, i am guessing it is stored in some files somewhere.

The entire domain and content was deleted. I tried downloading the http folder after creating a new domain in plesk, however I get a error 500. In plesk wordpress it says error connecting to database.

How do i know which database to recover?
 
Hello @mudassar

You can find the WP database name in Plesk > WP Toolkit > your instance name (e.g. example.com) > Database.
The other option is to go to Plesk > Domains > your website > Databases and find there a database of the instance.
By default, it is named like wp_***.
 
Hello @mudassar You can find the WP database name in Plesk > WP Toolkit > your instance name (e.g. example.com) > Database. The other option is to go to Plesk > Domains > your website > Databases and find there a database of the instance. By default, it is named like wp_***.
Hello @mudassar You can find the WP database name in Plesk > WP Toolkit > your instance name (e.g. example.com) > Database. The other option is to go to Plesk > Domains > your website > Databases and find there a database of the instance. By default, it is named like wp_***.

The domain and everything was deleted from plesk and the server. I only have what is on the server back up. So all of the files on the server as they were before deletion of the domain.
 
Check the wp-config.php file from your restored wordpress files.

There is also a bckup for the sql database seperately but not for mysql, i am guessing it is stored in some files somewhere.
Mysql and MariaDB use /var/lib/mysql

The problem is that you will not be able to restore a database from these files, unless the backup created a dump from the db server.

If you do not have a dump of the original database then you will need to restore the server to a dummy server and restart the Mariadb/Mysql service to dump a copy of the database.
 
Back
Top