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  1. D

    Issue newbie asking for help with Backup import

    You need to go to Subscriptions > theatrum-vitae.com > Backup Manager to find out and restore your backup. Post the log files /var/log/plesk/PMM/migration.log, /var/log/plesk/PMM/pmmcli.log if you do not find your backup there.
  2. D

    Issue newbie asking for help with Backup import

    The backup was imported to /var/lib/psa/dumps/domains/theatrum-vitae.com. You need to create the subscription 'theatrum-vitae.com' and restore your data with the subscription's Backup manager.
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    Forwarded to devs PleskBackup does not make incremental backups to S3 storage

    What are further steps after paying HiDrive S3? It is because of full backups are created instead of incremental ones.
  4. D

    Forwarded to devs PleskBackup does not make incremental backups to S3 storage

    Could you describe steps to get S3 compatible access to Strato? We cannot get any useful info there.
  5. D

    Issue newbie asking for help with Backup import

    Could you enable verbose logging in /usr/local/psa/admin/share/pmmcli/pmmcli-rc FORCE_DEBUG_LOG 1 , import the backup and post the logs from /var/log/plesk/PMM/import-XXX/import.log?
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    Issue SFPT Backup Restore Results in cURL error (23)

    Temporary files are placed in DUMP_TMP_D (defined in /etc/psa/psa.conf), the default value is DUMP_TMP_D /tmp Make sure DUMP_TMP_D is writable and contains enough of free space.
  7. D

    Resolved Which mountpoint is checked for backup space calculation?

    The option "Start the backup only if your server has the specified amount of free disk space (in megabytes)" is described incorrectly. Amount of free disk space for backup creation is calculated automatically. The option means amount of disk space that Backup Manager guarantees to keep free...
  8. D

    Resolved Plesk mobile log file makes server backup large

    MobileConnector.log is Plesk mobile extension's log file and it cannot be excluded from backups. As an option, it is possibly to add entry to /etc/logrotate.d to rotate MobileConnector.log.
  9. D

    Error: server "server" Cannot encrypt dump file (this is not fatal error!): PHP Warning: fopen(/run/

    Make sure the file /run/lock/files/backup_encrypt.lock exists and has right permissions
  10. D

    Resolved Hourly ftp backup using pleskbackup utility not working

    You need to quote the password argument. That is shell behaviour, not pleskbackup command
  11. D

    Resolved Hourly ftp backup using pleskbackup utility not working

    Add the option -vvvvv and look for errors in the command output
  12. D

    Issue Backup manager: SFTP option unavailable

    Try to run ldd /usr/bin/sw-engine | grep curl
  13. D

    Issue Backup manager: SFTP option unavailable

    I have created the issue PPPM-9024.
  14. D

    Resolved Change backup location in Linux

    Could you run the commands /usr/local/psa/bin/python -c "import os,statvfs; stats=os.statvfs('/mnt/block-storage/plesk_backups'); print stats[statvfs.F_BSIZE]*stats[statvfs.F_BAVAIL];" df -h
  15. D

    Resolved Change backup location in Linux

    I am sorry but I cannot reproduce the issue. It looks like nothing is mounted at '/mnt/block-storage' and we see free space at '/'.
  16. D

    Forwarded to devs Plesk server backups slow

    It depends on number of files and directories in /var/lib/psa/dumps.
  17. D

    Resolved Change backup location in Linux

    We need content of /etc/psa/psa.conf.
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