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Our team released an update today which fixes the issue with the statistics calculation. If you have automatic updates enabled this update should be installed automatically overnight. Plesk Obsidian 18.0.70 Update 2:

Hello, @server velarudh . The Plesk update process does not adjust the server settings/user permissions. Such behaviors are typically observed when there is a custom configuration applied on the license installed on the server. If you are the Plesk partner, please check the configuration in your...

@KnowMe , do you have "SSL\TLS support" enabled in Domains > example.com > Hosting & DNS > Hosting?

Just to make sure we are on the same page, my question is in reference to your statement about being unable to reproduce the issue with a test email account. The part for the affected email is clear.

Hello, @Hangover2 . Have you performed the test using Outlook or another email client/webmail? I am asking because we have a registered bug (PPPM-13672) where the issue is observed when sending from Outlook due to the DIGEST-MD5 authentication mechanism and a self-signed SSL. I will still...

Hello, @Ladylinux . Apologies for not following up on this matter earlier. After further review and evaluation, our team decided that the behavior does not classify as a bug and therefore, will not be reworked, at the time being. The certificate contains both names - webmail.example.com and...

Thank you for the clarification. The behavior is recognized as a bug with ID PPPM-15009. At this point, I cannot provide an ETA. Any of the options suggested by you and Peter are valid workarounds that could be used in the meantime. Thank you for bringing our attention to the issue.

Hello, @B_P . The website might be compromised. If you have a backup copy, I would suggest trying to restore one. If not, what I can suggest is coping the content of the wp-config-sample.php into wp-config.php and updating the database connection details according to domains > examle.com >...

Thank you for the update. I am unable to replicate the issue on a test environment. Could you please temporarily enable the Plesk debug mode, initiate a new backup, and let us know if any additional errors are present in /var/log/plesk/panel.log when the process fails?

@Josh_Henry , once the fix is released, the extension would need to be updated rather than completely re-installed.

Hello, @Shorty . I am assuming you are referring to the activation code. If I am right, it depends on where you have purchased the license from. More details you can find here: https://support.plesk.com/hc/en-us/articles/12388069626391-Where-can-I-find-Plesk-license-activation-code

Hello, @Nicson . Can you please try adding the following to the panel.ini file:

@hexx_network , have you tried running the update task manually as per my previous update? If not, please give it a try.

Hello, @Thomas Oryon . I am not entirely sure I clearly understand your setup idea. Generally, if you want to configure a proxy server in front of the Plesk server, there shouldn't be an issue accessing Softaculous and Imunify360. As for the license, the same should be assigned to your server IP...

@Kaspar , our team was unable to reproduce the issue. Status after steps 1 & 2: root@10-69-43-164:~# plesk db "select * from psa.BackupsScheduled where obj_type = 'domain';"...

Thank you for the report, Kaspar. Forwarded to our team for review. I will follow up with more details as soon as possible.

Hello, @meymigrou . Could you please confirm the version of the "Microsoft OneDrive Backup" extension? Along with the configuration of Backup content/Backup settings, and whether that happens during scheduled backup generation or upon manually initiating a backup creation. Judging by the error...

Hello, @Ahmet CAVUSOGLU . The fix was released in Plesk Obsidian 18.0.70.

Thanks for the confirmation. Please execute the command from my previous reply corresponding to your OS. If you get the same output as before then the main.css file is modified again. If you haven't done it manually, this will indicate that some other process does (possibly malicious). However...

Hello, @Kwasi . Please check if this helps: https://support.plesk.com/hc/en-us/articles/12376963963415-Can-t-connect-via-FTP-530-User-cannot-log-in-home-directory-inaccessible