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I didn't understand the question, I didn't say it was a DNS problem but only that it was the only operation I carried out that day. The server is one and the domain is one.

No

As you can guess from the title, after transferring the domain and setting the DNS as they are set on Plesk, every morning at 5:00 (3:00 UTC) the server goes down and comes back online only after 1 hour..! The only DNS that was missing was ipv4.domain.tld, which I have now tried to add, but I...

Ok and here we are, but maybe you don't understand me? I need to disable root, so first I need to create a user from which I can use the su command........

Sorry but I think you are confusing the other thread. Here I don't need a limited user, but a user that replaces the root user, so that I can disable root access.

Ok, so I set up chroot, as I guessed, and then use the su command to log into root. But at this point, couldn't hackers do the same?

OK thank you. I will try to contact them for future issues.

It's not nice that after 4 days a solution hasn't been found yet.. And who knows how many more days would have gone by.. Luckily, this time I found the solution.. I hope the support will be more present in the future. I leave the solution here, sure it will be useful to someone passing by.

Obviously not

Maybe not speaking your language I can't explain myself well.. For the 15-day trial I installed and used Italian, now the license actually says that I can only use one language, but why can't I use my own that I have to be forced to use English?

Ok, I'm interested in disabling root access, so I'll use the su command. I just haven't figured out what I should set from the drop-down menu yet.

Excuse me, could you give an example? I performed the operations described above, I tried to connect on port 21, since 22, as you say, is disabled for non-administrators, but it gives me this error and not the classic signature to accept, as you say, so it doesn't let me continue and disconnects...

So..?

So..?

Sorry but now that I bought the license it says I can only have 1 language pack and it has reset to English.. How to return to my language?

Yeah, I just don't know what to set from that list to have the same permissions as root.. chroot?

Ok, I was not aware of this 3rd type, thanks for the clarification. But I had already tried on port 21, but it gives me another error: Perhaps you need to configure FTP to use SSL?

/smb/web/edit but now it work..!

As already mentioned, I simply created the FTP user from Plesk, I didn't do anything else as on all other web panels, this was enough, so if there is anything else to do just say it, because documentation is not to be found..... This is the message I get when I try to connect, but it's...