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The error suggests there is an authorization issue. Could you please double-check the Dropbox credentials and ensure they are correct?

Hello, Heiki. A good starting point will be to review the Apache logs in /var/log/httpd/error_log. The reason for the server going could vary - maxing the resources, a potential DDoS attack, etc. Please let us know what's being logged around the time you are experiencing the issue.

@MHC_1 , please run the following command: plesk ext wp-toolkit --wp-cli -instance-id 1 -- user list If you are not sure about the instance ID, you can confirm it with the first entry the following command returns: plesk ext wp-toolkit --list | grep 'example.com' Please confirm if the...

Thank you for the confirmation. It looks like curl successfully retrieves the file. Could you please re-attempt the update? It might have been a temporary connectivity issue. Please let us know in case the issue persists.

Hello, @Dork. The issue is caused due to a bug identified with ID EXTWPTOOLK-10397, which will be fixed in one of the upcoming releases. Until the fix is introduced, please apply the following workaround: Connect to the server via SSH Backup the psa database plesk db dump psa >...

We have a registered bug with ID PPPM-14983 for the incorrect permission warnings, which is still in our team's processing queue. At this point, I cannot provide an ETA for the fix. However, these are false-positive warnings and can be safely ignored. Regarding the error you encounter: Can...

Hello, @OverWolf . Kindly run the following command to perform a test with curl and let us know what's the outcome: curl -v https://ch.origin.autoinstall.plesk.com/PHP74_17/dist-rpm-RedHat-el9-x86_64/repodata/repomd.xml

Hello, @mcac . I am unable to replicate the issue testing on an Android device. Could you please try removing the account from the app and re-adding it?

Could you please confirm what it does return?

Hello, @Paul Larson . Couple of questions: Is the DNS of the domain name(s) managed locally? Are those wildcard certificates? What's the option selected in in Plesk > Service Plans > SERVICE_PLAN_NAME > Additional Services tab > SSL It!? Can you please check /var/log/plesk/panel.log and...

@Aristeidis Vlachopanos , is that the full log entry? To me that sounds like it could also be bot traffic.

What's the OS of the server, please? If it's Windows, please connect to the server via RDP, navigate to IIS > Server Name > HTTP Response Headers and confirm what's the configuration of the Content-Security-Policy header.

I believe it should have been 10.11.13. Unfortunately, that server no longer exists, so I cannot guarantee that 100%.

The backup exports on my test server also start with *M!999999\- enable the sandbox mode */, which is due to MariaDB bug that according to our team won't be fixed. I am still unable to reproduce the reported errors and the database import issue, so the root cause may be elsewhere.

Hello, Erwan. What's the ruleset you are using, please? Maybe this could help: https://support.plesk.com/hc/en-us/articles/33201537111831-502-Bad-Gateway-error-on-Plesk-when-using-Comodo-ModSecurity-ruleset

@Mark_NLD , there has been a slight delay due to the summer holiday period. The update should be released within the upcoming week or two.

Hello, @TacoBlast . The Acronis extension license options include the corresponding storage capacity on Acronis' end.

Thank you for the report, Peter. I am unable to replicate the issue on a test AlmaLinux 8.10 server, with MariaDB 10.11. I tried suspending the user before, after, and during the backup creation with no luck. The database is properly restored through the Customer, Subscription, and Database...

@chris-design , can you and @mow confirm the location of the server you are experiencing the issue? Also, can you please edit the logging verbosity in /etc/drweb/drweb32.ini and set it to Debug: # grep -i loglevel /etc/drweb/drweb32.ini # LogLevel = {Quiet|Error|Warning|Info|Verbose|Debug}...

@alexk345 , does the Plesk panel return error 500 in your case too? What's the error your PHP websites return? Please check /var/log/plesk/panel.log as well as /var/www/vhosts/system/example.com/logs/error_log for one of your PHP-based websites and let us know what errors have been logged.