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If you are receiving all other external email but not the emails to yourself, it is a very unusual situation. Please see the Mail Log in Tools & Settings > Log Browser. Also please note, The AWS EC2s comes with port 25 outgoing blocked.

Thank you @trialotto I checked this. The issue was showing as, Upon checking the Rule ID in I did a grep to the whole / to see if this Rule ID was mentioned anywhere else in the server. But did not find any duplicate.

When investigating, there was a 16GB Apache log in one of the domain. The log rotation was disabled on this domain.

I understand this process is related to "Website Log Check". But what could be causing this process to run this long?

Hi, I have this long running process which use 100% CPU thread.23780 root 30 10 243156 28092 5276 R 100.0 0.2 270:28.63 /usr/bin/python3 -Estt /usr/local/psa/admin/sbin/logparser --timeout 86400 --variables INTERVAL=1800 TS_FROM=2023-11-28T03:30:17+10:00...

Hi @IgorG, It is with a mix of gratitude and sadness that we bid you farewell from the Plesk Forum. Your presence has been a shining beacon of support, and your contributions have made a lasting impact on the entire community. Your name has become synonymous with quick solutions and invaluable...

This is the expected behavior when you are using CloudFlare for DNS because the IP address in Plesk does not match the CloudFlare DNS IP address. (CloudFlare hides the real IP of the website(Proxy)) Please see Issue - website DNS not resolving, but website working to turn off these warnings.

Please re-copy paste the default._domainkey from the Plesk DNS.

If you are using external DNS provider, Please make sure to to have both _domainkey and the default._domainkey exactly as currently in Plesk DNS. As far as I can see from the image provided above, default._domainkey does not look correct.

Ok. This might be related to your issue. Please check. https://support.plesk.com/hc/en-us/articles/12377509447447-A-website-hosted-in-Plesk-shows-wrong-website-content-when-opened-over-HTTPS-after-migration-from-a-legacy-Plesk-version...

Please try the reply #4 and see if it helps.

The mentioned domain's is pointed to 72 .47 .195 .95 IP. is this correct?

Also please make sure your domain is point to new server IP address.

Please try to change the PHP version for this domain. By doing this Plesk will re-write the configuration files for this domain. Also check the "Apache & nginx Settings" for this domain. If you have root access, you can try, #plesk repair web artvietnamgallery.com

Please find and delete or rename the index.html in httpdocs directory.

Thank you Peter. There is this backup directory /etc/httpd/conf/modsecurity.d/rules/tortix.backup/ in every server but only this server having this issue.

Some hosting companies block the outgoing on Port 25. You can not unblock this via the Plesk Firewall. Only the hosting company can do this for you. Please check "Tools & Setting > Mail Server Settings" and if it says the Port 25 is Blocked.

Hi All, Since last week, Apache stopped working randomly with the error message below in the journalctl -u httpd.service Starting The Apache HTTP Server... Thu Nov 02 08:00:58.583389 2023] [so:warn] [pid 1365:tid 139844436576384] AH01574: module unique_id_module is already loaded, skipping...

You can add this to increase the ES_JAVA_OPTS Memory, ES_JAVA_OPTS | -Xms2g -Xmx2g or -Xms4g -Xmx4g, most of the time 2g should be enough. The screenshot is from a ElasticSearch 6.8.3.

The M2 Cron is creating and deleting the indexes. This is the expected behavior of M2. Please refer to System requirements | Adobe Commerce when choosing the correct version of ElasticSearch for M2. Do you use any 3rd party extensions for indexing?