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Hello, I receive a lot of mail with the topic : Postfix SMTP server: errors from XXX.XXX.XXX.XXX (IP) and the message : Transcript of session follows. Out: 220 mydomain.com ESMTP Postfix In: EHLO 3DAdJABN Out: 250-mydomain.com Out: 250-PIPELINING Out: 250-SIZE 10240000 Out: 250-ETRN...

It worked after a few hours. I don't know how because the DNS didn't change. So it's solved

Hello, I had to reinstall plesk on my server because of problems with my hard drives. I had to reconfigure my websites but I can't display them in the browser. The ping are good. Thanks for your help

Hi. I found the answer. It's coming for the extension imunify360. I have a subscription to protect my server. See below the answer of the customer service. ------- "Thank you for contacting Imunify support. We can confirm those are internal files from Imunify360 for future features that are...

Hello, I saw recently in the main folder of my websites (same location that httpdocs ) a new file : .secure_site_id The creation has been done in the middle of the night a few days ago. Do you know what this file is ? Thank you for your help Best regards,

Hello. Yes It's related. I'm going to open a support ticket

Dear all, What are the conditions to have the "Reseller plan" tab in service plans ? PS : the attachment is not from my Plesk. I dont' have this tab

It's very weird. Each time the "PHP version and handler management" it's selected. but still not possible to change the php version. And when I want to update the service plan I have the reseller message (see screenshot) . Translate message : Warning: The following rights cannot be granted...

Sure ! Thanks for your help

I don't have a Reseller Plans tab. Only Hosting plans and Additional Services

I don't think so, but the message I have, seems to say the contrary. How I can know if If have a reseller account ? When I log in I use admin account

I don't have PHP 8 installed yet but php 7.4. The issue is not link to the fact taht I have only one version of PHP installed

Hello, No it's not working on one website. I can choose version in my service plan through scroll list but not when I display setting on one website And when I try to update / Synchronize on service plan, I have the following message : The following rights cannot be granted because they conflict...

Hello, Since the last update of Plesk, the PHP version 7.3.33 is now obsolete. I would like to change the PHP version of my website, but I don't have this possibility. I don't have access to the scroll Menu. Thank you for your help

Thank you for your answer. Yes, many php versions are available /installed. Those versions are available in my service plan through scroll list but not when I display setting on one website And when I try to update / Synchronize on service plan, I have the following message : The following...

On the left menu, I have Subscriptions and Services plan. When I try to update / synchronize a service plan I have the following message : The following rights cannot be granted because they conflict with the reseller package (from French traduction ;-): Version management and PHP manager. I...

Thank you for your answer. Yes, many php versions are available /installed. Those versions are available in my service plan through scroll list but not when I display setting on one website

Dear all, First of all, I wish you a happy new year 2022. I don't understand why as an administrator, I don't have the possibility to change the php version. I remember it was possible and easier before. Thank you for your help and have a nice day

Hello, Did you solve your problem ? Thx

Hello, For one day I have strange apache log : - It's impossible to read them - I can't see them in log file (in log file everything seems well). Only on screen - The date and time are higher than the current date (some are tomorow date. We are currently the 2021-05-08) - There are several log...