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  1. M

    Resolved Error on remote FTP when doing backups

    The reason is that the uploaded file does not exist in the filesystem. It is assembled on-the-fly from the .tar.gz/zstd archives in the domain subdirectory under /var/lib/psa/dumps/domains/. Those already compressed archives are assembled in a streamed tar archive, buffered by the stream cache...
  2. M

    Resolved Mail problem return path

    Is there a blank line before Return-Path:?
  3. M

    Resolved Error on remote FTP when doing backups

    Shouldn't the server respond to APPEnd with the size that already exists on the server? This sounds like the transfer is restarting from 0, which would require the whole stream from the start to be cached, meaning that if the interruption occurs late in the transfer, the start won't be in the...
  4. M

    Resolved Mail problem return path

    Could you post the full headers from Thunderbird (More -> View Source)? Would be very interesting what's before the Return-Path: header.
  5. M

    Issue Backup utility and "Failed to copy files" error about .ssh keys

    No further warnings since that chown.
  6. M

    Issue Mattermost nginx error after changing PHP configuration on another subscription

    So what is upstream? You'll need to tell us that part of the directive ... And check the systemd journal for that upstream service.
  7. M

    Question Subdomain needs own dedicted WAN IP

    You'd have to check /etc/apache2/plesk.conf.d/ (and probably /etc/nginx/plesk.conf.d/) for that. Also, you might have a .htaccess lying around somewhere.
  8. M

    Resolved Password reset request was denied

    Any external email provider is able to read your mail if they choose to, whether they use plesk or not. Why do you think it improves security to just block accounts on the same server in a different subscription? (And blocking all external emails would make the feature rather useless.)
  9. M

    Resolved Password reset request was denied

    Is this the case for any email that is not in the respective customer's domain itself?
  10. M

    Resolved how to use php 8.x in command line (terminal)?

    Or you use update-alternatives to change what /etc/alternatives/php points to.
  11. M

    Issue kernel.panic=10 after upgrade to Obsidian 18.0.57 Update 5

    I'd let the VPS provider check the SSD.
  12. M

    Resolved I am unable to find plesk webmail feature in a newly installed plesk.

    That's not the mail tab Peter meant. Isn't there a "Manage in Customer Panel" link in the dashboard?
  13. M

    Question Watchdog problem

    Logging in would produce even more log entries, so I'm not sure that would improve things.
  14. M

    Issue Backup utility and "Failed to copy files" error about .ssh keys

    Node.js Toolkit shows up under Extensions, no idea when it was (auto)installed. github doesn't.
  15. M

    Issue Backup utility and "Failed to copy files" error about .ssh keys

    I don't use Cloud Backup Pro. All of those backups use ftp(s) and have been set up some time ago, some even before the upgrade to Obsidian. These warnings showed up for two of the four webspaces on the server after Plesk auto-updated to 18.0.57 on Dec 20 for all scheduled backups running since...
  16. M

    Resolved Frustrated because of cronjob

    Waaait. If you're in a chrooted environment, shouldn't /var/www/vhost/<domain> be the chroot jail and thus removed from the file path?
  17. M

    Issue Server is permanently down and unavailable

    Do you retrieve all those feeds sequentially or in parallel? How do you do that anyway, do you use a WP plugin or is it something you programmed yourself? What I notice is that grafana uses a lot of CPU. Like, really a lot. Phusion Passenger Core too, what do you use that for?
  18. M

    Resolved Plesk - The Mysterious Location Of Plesk's Official IP Addresses / CIDR Addresses

    So an ugly workaround would be to take a list of FQDNs Plesk uses, resolve IPs for those, and add them to /etc/hosts and the whitelist.
  19. M

    Issue Emails forwarded by Plesk fail DKIM checks with certain attachments

    Before it was DMARC pass DKIM fail, though. @Alex Presland If you send from Outlook using an address on that server, are those headers wrapped too? (DKIM probably wouldn't fail in that case as the server generates the signature after mangling)
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