Resolved I am unable to find plesk webmail feature in a newly installed plesk.

[Ddungu]

Server operating system version

Ubuntu 22.04

Plesk version and microupdate number

Version 18.0.57 Update #5

Hello, I recently installed new plesk on a machine bought from IONOS but I am unable to find the Webmail services as I had it on my old mchine.

I kindly request for help on how I can activate that.

Below, I have attached the screenshots for reference.

 

[Peter Debik]

Your "old" view is either the "Power User" view where your user surface is displayed as if you are the end user, or you were logged into an end user account. The "new" view shows the "Service Provider" view. That is a general administrative view for all accounts, customers etc. on the server. To see the "Mail" tab, first descend into a "Subscription", e.g. using the "Manage in Customer Panel" link on the "Subscriptions" page.

 

[Ddungu]

Your "old" view is either the "Power User" view where your user surface is displayed as if you are the end user, or you were logged into an end user account. The "new" view shows the "Service Provider" view. That is a general administrative view for all accounts, customers etc. on the server. To see the "Mail" tab, first descend into a "Subscription", e.g. using the "Manage in Customer Panel" link on the "Subscriptions" page.

Hello @Peter Debik I have followed your guide but I do not see the tab as you explain in the guide. I have attched a screen shot for your reference.

 

[mow]

Hello @Peter Debik I have followed your guide but I do not see the tab as you explain in the guide. I have attched a screen shot for your reference.

That's not the mail tab Peter meant. Isn't there a "Manage in Customer Panel" link in the dashboard?

 

[Peter Debik]

In addition, the mail service seems to be disabled on that very domain.

 

[Ddungu]

I finally reolved the issue.

Thank you for your support.