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  1. HHawk

    Input Enormous price increases yet again for 2025

    So… as promised, here’s the screenshot of all the hard work our team has put in over the past few months. We’ve successfully migrated a massive number of customers (Plesk server owners) to other solutions. Sadly, we also lost a few customers along the way—but hey, that’s just collateral damage...
  2. HHawk

    Question New ImunifyAV extension a massive setback?

    I already created a ticket for this issue, because we now have several Plesk server customers who are experiencing this bloatware. Currently it's being forwarded to CloudLinux. No clue when or if this will be resolved though.
  3. HHawk

    Input Enormous price increases yet again for 2025

    Yes. But I don't need support, but since you have it... Why not make use of it. We only have 60.000 hosting accounts (DirectAdmin, Plesk and some others) spread over 1400 servers. Though I can fix and do a lot on my own, it's sometimes easier to drop Plesk a ticket. Which was great in the early...
  4. HHawk

    Question New ImunifyAV extension a massive setback?

    Yes it seems to be a complete downgrade. Customers are now spammed with purchasing the Imunify360 version. It's ridiculous. It's like buying a new car and your windshield is full of stickers telling you that you can also buy winter tires at the same garage. Plesk seriously becoming bloatware. I...
  5. HHawk

    Input Enormous price increases yet again for 2025

    Please stop making this personal IgorG. Thank you politely. You’ve made an astute observation that fuel, meat, and other products have increased in price over the years. But let’s be honest—nothing has jumped by 40% in a single year. That dubious honor belongs solely to Plesk, and that’s exactly...
  6. HHawk

    Input Enormous price increases yet again for 2025

    Sorry, Bitpalast/Peter Debik/IgorG, but I won’t engage in further personal attacks or distractions. Let’s keep this on-topic and focus on what actually matters: Enormous price increases yet again for 2025! If you’d like to discuss your personal experiences, opinions, or the pros and cons of...
  7. HHawk

    Input Enormous price increases yet again for 2025

    Ah IgorG, the irony. Claiming that someone has “never even reached out to support for help,” only to be immediately proven wrong with actual evidence (see screnshots; support requests with Plesk over the many years). But hey, why let facts get in the way of a good attempt at discrediting...
  8. HHawk

    Input Enormous price increases yet again for 2025

    Ah yes, when uncomfortable topics arise, the best course of action is, of course, to discredit the messenger rather than address the message. Classic IgorG! But let’s stay on topic—because that’s what really matters here. The discussion isn’t about personal reputations, avatars, or who has...
  9. HHawk

    Input Enormous price increases yet again for 2025

    Ah yes, because clearly, the real issue isn’t Plesk’s deteriorating support but rather the unrealistic expectations of its paying customers. How silly of us to assume that a premium-priced control panel—which deeply integrates with services like Dovecot and Nginx—should take any responsibility...
  10. HHawk

    Input Enormous price increases yet again for 2025

    So you are not selling Plesk products at all?!
  11. HHawk

    Input Enormous price increases yet again for 2025

    I completely agree with you, Polli! Just with a bit more nuance… Plesk support has seriously deteriorated over the years, despite their absurd price hikes. In the past, support tickets were handled much faster, original requests were carefully read, and real effort was made to solve issues...
  12. HHawk

    Input Enormous price increases yet again for 2025

    Funny thing to note is that "Bitpalast" used to work for Plesk, didn't you Peter (Peter Debik). ;-)
  13. HHawk

    Question New ImunifyAV extension is missing notification settings and templates in Plesk notifications?

    Oops... Terribly sorry, made a mistake there. I forgot to use "not", so it should have read: Why not order ImunifyAV+ directly from CloudLinux? Sorry!!
  14. HHawk

    Resolved Plesk Migrator: Subscribers, Service Plans and Customers not properly transferred

    Hi Anthony / Anton, Thank you for taking the time to address my concerns directly as Director of Plesk Product Management. I appreciate your transparency regarding the development challenges related to PMT-4938, and I acknowledge the effort involved in rewriting the Migrator functionality to...
  15. HHawk

    Question New ImunifyAV extension is missing notification settings and templates in Plesk notifications?

    @Peter Debik; Why order ImunifyAV+ directly from CloudLinux? And then install it from CLI. I expect more and better options.
  16. HHawk

    Resolved Plesk Migrator: Subscribers, Service Plans and Customers not properly transferred

    Sidenote: Of course, I already created a support ticket with Plesk (ID 95433747). Doh. The initial response, and I partially quote, was: "This has been reported as bug ID PMT-4938, which will be fixed in future updates." Reference: Plesk KB Article. "In future updates"? That response was...
  17. HHawk

    Resolved Plesk Migrator: Subscribers, Service Plans and Customers not properly transferred

    Thank you, Sebahat, for stepping in and addressing my concerns. I appreciate the effort to maintain civility within the forum, and I understand your role in ensuring a constructive dialogue. That said, I feel it's important to address a few points in your response. First, my "arrogance" and...
  18. HHawk

    Resolved Plesk Migrator: Subscribers, Service Plans and Customers not properly transferred

    Ah, thank you, hschramm, for your enlightening wisdom. I didn't realize that addressing long-standing, unresolved issues in a professional product was akin to "pouring negative vibes." Clearly, the rest of us who've invested tens of thousands into Plesk licenses should just move on and let you...
  19. HHawk

    Resolved Plesk Migrator: Subscribers, Service Plans and Customers not properly transferred

    Plesk doesn't care about solving this, just check this: https://support.plesk.com/hc/en-us/articles/13302874027671-Plesk-migrator-does-not-migrate-some-objects. They only care about increasing prices every single year. And for what? Yes the price increase is needed to improve the product (=...
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