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Hello, @FYI . Thank you for your input. I opened an internal case with our Docs team (ID DOCS-3236) for further review and consideration of your suggestion. I will follow-up with more details as soon as possible.

Hi, @q-quan . Could you please confirm if there's a /etc/sw-cp-server/conf.d/plesk-drweb-local.conf file on the server? Thank you in advance.

Thank you for the confirmation. Could you please still double-check if any of the following files exist on the server and contain invalid credentials: /root/.my.cnf /etc/mysql/conf.d/client-mariadb.cnf /etc/mysql/debian.cnf

@SFonoyet , have you tried the solution from the following article: https://support.plesk.com/hc/en-us/articles/12377849511447-Plesk-upgrade-installation-migration-fails-Access-denied-for-user-admin-localhost

The issue with the underscore parsing should be fixed. Now the reading function won't overwrite its own value. If you still encounter similar behavior, please let us know.

Hi, everyone. The issue with the underscore parsing should be fixed. Now the reading function won't overwrite its own value. If you still encounter similar behavior, please let us know.

I know that similar issues have been caused by Cloudflare. In this article, there's a section "Accessing a website / webmail using a local hosts file" - that will allow you to force the domain name directly resolve on the server bypassing Cloudflare. Could you please temporarily add the entries...

Along with @scsa20 's suggestion, I would also like to ask whether the domain name is routed through Cloudflare by any chance?

@MHC_1 , Outlook is known to have compatibility issues with DIGEST-MD5. It is indeed recommended to disable the method: https://support.plesk.com/hc/en-us/articles/12377868137879-Outlook-fails-to-send-an-email-SASL-authentication-failure-On-Plesk-for-Linux

Hi, @tertek . As far as I am aware, there's no way to directly run plesk daily CheckDomainsResolve via the REST API. What you might try instead is to create a bash script with the command and a scheduled task for it. Then you can try calling the task with...

@Robonic , could you please confirm what's the exact error/result when you attempt to access the mobile app. Also, are you trying to log in with the main "admin" user, additional administrator account, reseller, or customer? Thank you in advance. As for the spam issue, you might check some...

Sorry about that. I have attached the file.

Hi, @andreasg . Our team was able to identify and patch a bug in the Kolab extension code that prevented Guam configuration synchronization from completing correctly. Kolab’s code was checking for ssl_cert directives in /etc/dovecot/conf.d/14-plesk-sni-*.conf, but newer Dovecot versions (≥...

Thank you for the confirmation. Unfortunately, I have no other suggestions what might be causing the issue. I would suggest opening a ticket with Plesk support for further investigation on your server. To sign-in and open a ticket please go to: https://support.plesk.com If you got your license...

The issue may not lay within the configuration. It will be helpful if you can include the header of an example email that was flagged as spam in Outlook.

Thank you for the update. Could you please try editing /usr/local/psa/admin/plib/modules/email-security/resources/dovecot/es-learn-ham.sh and /usr/local/psa/admin/plib/modules/email-security/resources/dovecot/es-learn-spam.shI and adding the following in the second line...

Hello, Nima. Similar behavior was reported to be due to a caching issue. Could you please try purchasing the license through another browser or clear the cache of the current one? Please let me know whether that worked out or the issue still persists, so I can check further with our team for...

@WiseWill , I just want to confirm that Turnstile support has been added for Sitejet in Plesk.

@marc@orxo , as far as I can see this issue has been recently recognized as a bug in Thunderbird: https://bugzilla.mozilla.org/show_bug.cgi?id=1993842

Thank you for the update. Could you please temporarily enable debug mode in Dovecot and double-check if there any more details in the logs?