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  1. Sebahat.hadzhi

    Resolved Plesk TuxCare ELS: Previous Registration Preventing Re-activation

    Hello, @Rabah . If the issue still persists, I would recommend getting in touch with our Customer Support team so they can take a further look. If necessary, they can involve CloudLinux: Contact Us - Plesk Support Will Help
  2. Sebahat.hadzhi

    Question Plesk repair installation disabled status module in apache

    mod_status was disabled on clean installations due to security reasons (it allows to view request details on neighbor sites). However, once it has been manually enabled, it should not be consequently disabled upon running the repair utility. I will double-check that further with our team and get...
  3. Sebahat.hadzhi

    Forwarded to devs Scheduled task format changes when a subscription is suspended and reactivated

    Hello, @macadia . Thank you for the report. I was able to replicate the described behaviors after the subscription suspension and forwarded them to our team for further review.
  4. Sebahat.hadzhi

    Question Auto-deploy with Plesk

    Hello, Harm. Assuming that changing the shell to /bin/bash is not a desirable alternative, could you please try the first workaround from this article: https://support.plesk.com/hc/en-us/articles/12389146640791-Git-Deployment-actions-in-Plesk-are-not-executed-application-name-command-not-found
  5. Sebahat.hadzhi

    Resolved SELinux is preventing /opt/plesk/php/8.3/sbin/php-fpm from connectto access on the unix_stream_socket /var/lib/mysql/mysql.sock

    From what I understand, the MySQL SELinux package version 1.0.13-1 did not set a policy for /usr/sbin/mariadbd. Thus, in scope of PPPM-14846 what our team did was to set SElinux context for /usr/sbin/mariadbd on AlmaLinux 9. They also ensured that the SELinux policies provided by Plesk do not...
  6. Sebahat.hadzhi

    Resolved SELinux is preventing /opt/plesk/php/8.3/sbin/php-fpm from connectto access on the unix_stream_socket /var/lib/mysql/mysql.sock

    Thank you for the provided details. Our team recently published an article about this issue and the same is caused by a bug in MariaDB as their packages are not fully compatible with the system SELinux policy.. Please find the details and the workaround here...
  7. Sebahat.hadzhi

    Resolved Rest API Fatal Errors

    @safemoon , I am unable to replicate the issue with the following query: curl -k -X DELETE -u root:pass -H "Accept: application/json" "https://plesk.example.com:8443/api/v2/domains/1"
  8. Sebahat.hadzhi

    Issue Blocking spoofed mail from my own domain on Plesk? (PHP mail() compatibility)

    I cannot confidently confirm whether the options you are planning to add won't cause any conflicts. Regarding the spoofing issue, maybe this could help: https://support.plesk.com/hc/en-us/articles/12377380746903-How-to-protect-a-Plesk-mail-server-against-mail-spoofing
  9. Sebahat.hadzhi

    Question problem with notifications - Subscription expiry warning

    Thank you for the update and confirmation. Unfortunately, I am not sure what might be causing this specific issue. I would suggest opening a ticket with Plesk support for further investigation on your server. To sign-in and open a ticket please go to: https://support.plesk.com If you got your...
  10. Sebahat.hadzhi

    Issue ModSecurity 3.0 + OWASP | Geo2ip lite

    Hi, @Dmytro . What I can suggest is trying to uninstall ModSecurity and then re-installing it. Also, you might try switching "Run rules on" from Nginx to Apache or vice versa.
  11. Sebahat.hadzhi

    Question Small Plesk Errors in the logs - Config Related - Local or Plesk or OS?

    The error in question indicates that Plesk was unable to connect to the MySQL service. As far as I am aware, this often happens if there's interruption of the database service. Could you please check the status systemctl status mariadb and confirm if there is any correlation between the running...
  12. Sebahat.hadzhi

    Issue Latest 'beta' feature to Plesk to upgrade Mariadb is giving problems

    @pleskuser67553 , a fix for the issue was introduced back in Plesk Obsidian 18.0.68. For what is worth, I can no longer replicate it on a fresh AlmaLinux 9.6 environment. Can you please open a new bug report with more details on the issue you are experiencing and steps to reproduce it? Thank you...
  13. Sebahat.hadzhi

    Plesk Mirror Setup Tool v3.1.4 and Plesk 18.0.72.3 on Debian 11 – Failed to download the file [...] php71-deb11.0-x86_64.inf3

    Hello, @RalfMeyer . Does curl -I http://our-mirror.domain.tld/pool/PHP_7.1.33_16/php71-deb11.0-x86_64.inf3 also return 404, please?
  14. Sebahat.hadzhi

    Forwarded to devs SSL auto-renewal attemps do not stop after removing cert and disabling SSL

    That does sound like a valid point. I will ask our team to re-check the case with that in mind.
  15. Sebahat.hadzhi

    Resolved Can't run Plesk Premium Antivirus (drweb)

    I am glad to hear the workaround helped. It is a product issue (PPPM-13576). When TLSv1 is disabled for Plesk service the proper operation of Premium Antivirus is prevented.
  16. Sebahat.hadzhi

    Issue WP Toolkit could not update vulnerabilities database

    @se2e-dev , an official fix for the bug has not been introduced yet, unfortunately. What I suggested in my previous reply was just a workaround that could be applied until the bug is permanently fixed. Could you please try repeating the steps: Connect to the server via SSH Backup the psa...
  17. Sebahat.hadzhi

    Resolved Can't run Plesk Premium Antivirus (drweb)

    Thank you for the confirmation. Please try creating the file with the following content: server { listen [::1]:8443 ssl; listen 127.0.0.1:8443 ssl; include /etc/sw-cp-server/conf.d/*plesk-drweb-local.ipv6.inc; ssl_certificate /opt/psa/admin/conf/httpsd.pem; ssl_certificate_key...
  18. Sebahat.hadzhi

    Input Improve Ports documentation

    Hello, @FYI . Thank you for your input. I opened an internal case with our Docs team (ID DOCS-3236) for further review and consideration of your suggestion. I will follow-up with more details as soon as possible.
  19. Sebahat.hadzhi

    Resolved Can't run Plesk Premium Antivirus (drweb)

    Hi, @q-quan . Could you please confirm if there's a /etc/sw-cp-server/conf.d/plesk-drweb-local.conf file on the server? Thank you in advance.
  20. Sebahat.hadzhi

    Issue plesk migration

    Thank you for the confirmation. Could you please still double-check if any of the following files exist on the server and contain invalid credentials: /root/.my.cnf /etc/mysql/conf.d/client-mariadb.cnf /etc/mysql/debian.cnf
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