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  1. WebHostingAce

    Issue WEBMAIL is not working

    I haven’t personally used Hetzner Cloud. However, the usual process is to purchase an additional IP from your hosting provider and then add it to Plesk by going to: Tools & Settings > IP Addresses If you plan to use the new IP for a Name Server, it is recommended to use an IP address in a...
  2. WebHostingAce

    Issue Plesk autoinstaller stuck at site-import

    Thank you very much for the report! It will save me a lot of time, as I'm also using the Plesk one-click auto installer. Did you use the following command? sh <(curl https://autoinstall.plesk.com/one-click-installer || wget -O - https://autoinstall.plesk.com/one-click-installer)
  3. WebHostingAce

    Issue WEBMAIL is not working

    This step may also be required if you choose Option 1. For instructions, please refer to the following link: https://www.godaddy.com/en-au/help/add-custom-hostnames-12320
  4. WebHostingAce

    Issue WEBMAIL is not working

    It appears that you are not using custom name servers for your domain registrar (I believe you are using GoDaddy). You have two options to resolve this: Option 1: Update your domain registrar’s name servers to the following: ns1.incontri-escort.it ns2.incontri-escort.it Once you make this...
  5. WebHostingAce

    Issue php session_start() causes website to hang and gateway timeout

    I tried the PHP script below. <?php echo "<pre>"; echo "PHP Version: " . phpversion() . "\n"; echo "Session Save Path: " . ini_get('session.save_path') . "\n"; try { if (session_status() !== PHP_SESSION_ACTIVE) { session_start(); echo "Session started successfully.\n"...
  6. WebHostingAce

    Issue where are the megabytes that cannot be seen?

    How about if you, #ls -lha in /Maildir/.INBOX Do you see any large files?
  7. WebHostingAce

    Question Sending emails to bounced addresses

    I think in the Sender Score they are referring to the reverse DNS (PTR) associated with your IPs. To check this, you can use a website like DNS Propagation Checker - Global DNS Checker Tool . Simply enter your IP address, select 'PTR', and see if it resolves to bounceout05.ispgateway.de or...
  8. WebHostingAce

    Issue Unstable FTP connect

    Sorry, as you can understand, it would be a bit difficult to comment on this without seeing the custom PHP script. Also, have you checked the FTP log on the remote server when this issue occurs?
  9. WebHostingAce

    Issue Unstable FTP connect

    Is this a custom PHP script?
  10. WebHostingAce

    Issue Unstable FTP connect

    Since you mentioned that this issue occurs intermittently, have you considered scenarios such as the server attempting to resolve the hostname via IPv6, while your FTP server may not support IPv6?
  11. WebHostingAce

    Resolved ChunkLoadError Plesk and ERROR CONNECTION REFUSED

    I'm glad I could help. By checking the Fail2Ban logs, you can determine why the IP was added to Fail2Ban in the first place and take appropriate action.
  12. WebHostingAce

    Resolved ChunkLoadError Plesk and ERROR CONNECTION REFUSED

    For example, if you are currently trying to connect to the server using your home or office internet and receiving a connection refused error, you can try connecting using your mobile device with a mobile data connection. Then navigate to the Fail2Ban and remove the home or office internet...
  13. WebHostingAce

    Resolved ChunkLoadError Plesk and ERROR CONNECTION REFUSED

    I was able to connect to your IP via SSH on port 22 without any issues. It seems that, for some reason, your local public IP has been added to Fail2Ban. Try connecting to your server using a different network with a different IP then remove your IP from the Fail2Ban
  14. WebHostingAce

    Issue Apache web server template error

    In addition to Raul's answer, this can happens if you are using older version of Apache as well. You can try, #httpd -v and see if the Apache version is above 2.2
  15. WebHostingAce

    Resolved ChunkLoadError Plesk and ERROR CONNECTION REFUSED

    As the root user, if you try: #plesk login What URL(s) are displayed there? I have noticed that the "This site can't be reached" error shows one URL, while the error message contains a different URL.
  16. WebHostingAce

    Question Server restored but I have a newer mailnames folder

    I think in this case, it is best to use the Plesk Migrator. https://docs.plesk.com/en-US/obsidian/migration-guide/migrating-from-supported-hosting-platfoms/migrating-via-the-plesk-interface.75721/
  17. WebHostingAce

    Resolved Email Issues upon Reboot

    Glad to hear you have resolved your issue. I'm not sure what really happened. These services should have been enabled on reboot by default.
  18. WebHostingAce

    Resolved Email Issues upon Reboot

    I think you should be running Postfix for SMTP. You can make sure this by visiting 'Tool & Settings > Mail Server Settings' Try, #systemctl status postfix after a reboot and make sure the service is running.
  19. WebHostingAce

    Resolved Email Issues upon Reboot

    Try, #systemctl is-enabled dovecot If it is returning 'disabled', enable it on the reboot. #systemctl enable dovecot To me it is look like it disabled on the reboot. '/usr/lib/systemd/system/dovecot.service; disabled;'
  20. WebHostingAce

    Issue High latency, unreliable performance & 522 errors on a Plesk server that ran fine for 6+ months

    @BjornTheBassist, I completely understand the frustration. Have you considered the possibility of a Noisy Neighbor? I had a similar experience due to a Noisy Neighbor. I couldn't find any issues with my VM—everything appeared normal in terms of CPU and memory usage—but sometimes the websites...
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