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Hello Support, We have the Linux Plesk server and we are facing an issue with changing the domain name. While changing the Temporary domain name to current domain name we are receiving the below error message. Can you please let us know how to resolve this issue? Awaiting your reply.

Hello Support, We have the remote Database setup and we have installed the Softaculous in Plesk Linux server. When we try to deploy the Joomla or wordpress website via Softaculous panel, we have received the below error message. FYI, we are able to create the Manual DB and Joomla setup using...

Hello, Any update on our concern? We are looking forward for your prompt response.

Hello, Thanks for your information. Please note that, we are performing this process for our customers while allowing only standard ports such as 80, 443 and plesk standard ports for public. All other ports will be blocked from public incoming access. Similarly, the outgoing ports will also...

Hello, Any update on this concern about installing plesk in restricted environment? We are looking forward your prompt response.

Hello, Any update on this concern about our plesk setup? Awaiting your prompt response.

We are trying to setup plesk where only certain ports, IP addresses will be opened. So, in order to run plesk without on the restricted environment, we require domains, IP addresses that needs to be whitelisted inorder to work in that environment. We will be allowing only outgoing ports to...

Hello, We have whitelist some of the domains and we need to get all domain to be whitelisted as few new plesk URL what we whitelisted differ. Awaiting your reply.

Hello Support, We are getting the below attached error while installing plesk in a restricted environment. 1. what will be the best way to install where firewall restricted and what are domain needs to be whitelisted? 2. how can we install where access restricted to only plesk domain names &...

Hello Support, We are using the secure environment (Offline server) and we have allowed the particular URL only to install the plesk in the server. When we try to install the Plesk, it shows as EPEL required to be enabled error. Please refer to the attached screenshot for your reference. Note...

Hello, Thanks for your response. Our setup as follows. - All our plesk hosted servers will be under hardware firewall - We have a restriction to allow only certain port in the hardware firewall for inbound connection - For outbound connection, we have a proxy server where our traffic will be...

Hello Support, We have a few questions regarding the use of Softaculous and Imunify with Plesk, specifically in environments where access is routed through a proxy server: 1. Is it possible to access Softaculous and Imunify360 through a proxy from a Plesk environment? 2. How does the...

Hello All, We need to know the IP address that used for the below. 1. Licensing server 2. Plesk updates IP address We need to whitelist the IP address in our server firewall. Can you share the list of IP address? Awaiting your reply.

Hello, Can anyone let us know the answers for the above questions? Awaiting your reply.

Hello Support, I need to know the below details. 1. How to connect to SFTP for an admin user in Plesk? - We need to log in to SFTP using the Plesk admin username and password. - What are the requirements for this? - Does the admin user have direct SFTP access, or is there any...

We need to know the below details regarding the SFTP. +++ 1. How to connect sftp for admin user what are the requirements - using Plesk username passwors, we need to login to sftp and what are all the req 2. Open SSH connect via main account - What option is enabled while we install opensssh...

We need to know the below details regarding the SFTP. +++ 1. How to connect sftp for admin user what are the requirements - using Plesk username passwors, we need to login to sftp and what are all the req 2. Open SSH connect via main account - What option is enabled while we install opensssh...

Hello Sebahat.hadzhi, Thanks for your reply and i have already followed this and it works for me. I have found another solution that .skel (skeletion) directory might help to solve my issues. May I know how to achieve this by creating the skeletion directory?

Hello Support, When Sitejet connects to plesk and what are the information will be passed to Sitejet from Plesk?

Hello All, We wish to connect the database with the Adminer for all the accounts hosted in the Plesk. Is there are ways to perform this, if yes, can you share the steps for this? Awaiting your reply.