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Thanks but I don’t think when I login to SSH the message displayed relates to Plesk. If I do as you say via the CP there are no available updates. When I login via SSH the following message is displayed. * Super-optimized for small spaces - read how we shrank the memory footprint of...

Just got a new 1&1 dedicated server running Ubuntu 20.04.2 LTS When I SSH I am presented with: 1 update can be applied immediately. To see these additional updates run: apt list --upgradable 1) Is it safe to install this update? 2) What is the update? 3) How do I install it? Thank you.

You need to re-install it

After I tweeted about this Plesk has confirmed it's a bug... Plesk Support on Twitter

The Plesk mobile app is broken. Using iOS 10.3.3 and I have the latest version of the Plesk Mobile app on my iPhone and iPad. The API is up to date on the server. Each time I login with the app I get this screen. If I select install the screen just re-appears with the install prompt again...

Crazy that Plesk's own systems prevent it from working.

Plesk have confirmed my issue is a known problem and it will be fixed in a future update.

I'm finding any of my domains perform full backups each night even thought I have selected the incremental option.

Glad it's sorted.

Plesk have migrated to a new zendesk support system. How do I access my old archived tickets?

I've had lots of broken pipe errors on Onyx. Possibly turned out for me a bad connection/drive full on my FTP server. Seems ok the last couple of backups. Have you checked that?

I have this set in domain and server exclude from backup area.. /httpdocs/tmp/session/ However I am still getting the following backup warnings because it is trying to backup files from the exclude directory... <?xml version="1.0" encoding="UTF-8"?> <execution-result status="warnings"...

Should I be worried that it works on 1 server and not the other with no Firewall reconfiguration? Will Plesk be fixing this problem?

Anybody?

It's on the apps store now

I have found this is caused by the following Plesk firewall rule: System policy for incoming traffic Deny all other incoming traffic If I disable that rule then Plesk Mobile domain/files display correctly. What I don't understand is on my other server that rule is the same but Plesk mobile...

Why isn't the domain list in alphabetical order? It just looks like a random list to me.

In the older Plesk Monitor app it displays usr and var disk usage. In the newer Plesk Mobile app only usr disk usage is displayed. Can we have var as well please.

password (or Touch ID on iOS) required to login. Should be able to give server names a nickname.

In the iOS Plesk Mobile app when I click a domain then files, nothing happens. It works on another identical server. What could be wrong?