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  1. Sebahat.hadzhi

    Resolved Daily log rotation fails: "A table must have a primary key" on statisticsMeasurement, but plesk repair db finds no errors.

    @MCV , I am glad to hear you were able to sort out the issue and thank you for sharing the details about what it was.
  2. Sebahat.hadzhi

    Question ERROR Plesk Exception Database

    Hi, @PatriceA . The first thing I would recommend checking is whether there's available space left on the server. Through Plesk UI > Tools & Settings > Info and Statistics. Through the command line: df -h
  3. Sebahat.hadzhi

    Question MariaDB 11.8 "Upgrade Now"-Button

    I just consulted with our team and the expected delivery time is during Q1 of the upcoming year.
  4. Sebahat.hadzhi

    Question MariaDB 11.8 "Upgrade Now"-Button

    Hi, there. Upgrades through the UI tool are not yet supported. Our team is already working on introducing the ability to upgrade through the MariaDB tool, but I cannot provide an exact ETA right now. I will follow-up with more details as soon as possible.
  5. Sebahat.hadzhi

    Issue Cloudflare - Logs showing Cloudflare IPs, not client IP

    Hi, @hunterwolf . Could you please confirm which logs exactly are you referring to - domain logs or panel access logs? The IP addresses in the domain name logs should properly reflect the IP addresses after applying the changes in the article. However, that won't apply to panel access logs.
  6. Sebahat.hadzhi

    Resolved Mailbox storage usage displayed incorrectly in Plesk

    Hi, @lukas-degan . The behavior was not recognized as a bug. In most cases it appears due to corruption in the aforementioned file. Did you try to run the repair utility specifically for the email account(s) the issue appears for, please: plesk repair mail [email protected]
  7. Sebahat.hadzhi

    Issue Plesk Email Security seems not to learn spam properly

    Hi, @Qhiliqq . Kindly execute the following command: plesk sbin mail_handlers_control --list The same will check the spam handler status. An X in the E column next to the mailbox indicates that its spam handler is enabled. If the X is missing, it is not enabled.Please let us know if you see...
  8. Sebahat.hadzhi

    Issue Selinux-related errors in /var/log/messages

    Hi, @Kaspar . I am not entirely sure what's the exact root cause of that issue. I will need to further consult with our team and get back to you. Thank you in advance for your patience.
  9. Sebahat.hadzhi

    Issue WP Toolkit Deluxe installation failed

    Hello, @Hielko . I am sorry to hear about the inconvenience you are experiencing. Judging by the price you mentioned I assume you purchased WP Toolkit Deluxe for Web Host edition. I can see in previous cases the reported error occurred if there's a mismatch between the Toolkit edition and the...
  10. Sebahat.hadzhi

    Issue Unable to backup plesk config

    @UnS3eN , could you please temporarily enable debug mode as per this article and double-check if any more details are logged at /var/log/plesk/PMM/ when the task attempts to runs next time?
  11. Sebahat.hadzhi

    Forwarded to devs Auto-scrolling to bottom of paginated pages

    Peter, the behavior was recognized as a bug identified with ID PPPM-15240. At this point, I cannot provide any ETA. The fix will be introduced in one of the upcoming releases. In the meantime, the workaround we can suggest is to use other browser than Firefox. Thank you for bringing our...
  12. Sebahat.hadzhi

    Issue Maria DB 10.11 > 11.4 upgrade results in issues with Plesk Repair Tool - reports innodb corruption in ibdata1

    Hi, @Misho . The issue was acknowledged, but there's no ETA provided by MariaDB and no update on this yet, I am afraid. Here's the public bug report opened by our team for reference.
  13. Sebahat.hadzhi

    Input Provide detailed security information and a dedicated security mailing list

    Thank you, @Hangover2 . I think your points are valid and they will also be taken into account.
  14. Sebahat.hadzhi

    Forwarded to devs Auto-scrolling to bottom of paginated pages

    Thank you for the report, Peter. I was able to replicate the behavior on Firefox. According to my tests it doesn't seems to appear on Edge and Chrome. I opened an internal requests and our team will perform additional testing. I will follow-up with more details as soon as possible.
  15. Sebahat.hadzhi

    Question Can TuxCare ELS install older PHP versions on a new Plesk server?

    Thank you for the update. No, if it is shipped by an alternative source, the extension will not detect it. What OS are we talking about please - Debian 12?
  16. Sebahat.hadzhi

    Input [Feature Request] Add php_handler_id to Plesk Rest API [GET] /domains

    Hello, @tertek . Thank you for the additional details. Kindly submit the request on features.plesk.com so we can have an official entry for it and keep you update via email in case our team decides to consider the suggestion for implementation.
  17. Sebahat.hadzhi

    Input Provide detailed security information and a dedicated security mailing list

    Hi, Maarten. Thank you for your input. At this point, I cannot provide any definitive answer. That will be further discussed internally.
  18. Sebahat.hadzhi

    Resolved Daily log rotation fails: "A table must have a primary key" on statisticsMeasurement, but plesk repair db finds no errors.

    Thank you for the additional details. I would recommend to re-install the Let's Encrypt: plesk bin extension --uninstall letsencrypt plesk bin extension --install letsencrypt That will rebuild the extension database and should potentially fix the issue. Please do let us know if the same still...
  19. Sebahat.hadzhi

    Resolved Daily log rotation fails: "A table must have a primary key" on statisticsMeasurement, but plesk repair db finds no errors.

    Thank you for your update. The issue could be caused by a Plesk extension that uses a database and the same is missing, but the extension files remain. There are previous similar cases with the SSL It! extension. Could you please share the panel.log entries before the initial occurrence of the...
  20. Sebahat.hadzhi

    Question Can TuxCare ELS install older PHP versions on a new Plesk server?

    My understanding is that he PHP version packaged by Plesk is used as the base packaging structure, which is why it is needed. TuxCare provides the actual security-patched PHP builds through the extension. The extension installs these TuxCare-maintained PHP packages into the Plesk PHP...
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