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Search results

  1. V

    Create A Server Admin Account

    Hi @danallen1! Possibly you need to create additional administrator for the whole server: http://download1.parallels.com/Plesk/PP12/12.0/Doc/en-US/online/plesk-administrator-guide/index.htm?fileName=65125.htm
  2. V

    Plesk 12.5 Missing features from 12.0

    Hi @Scott.B! You can try to use Advanced search to get almost the same result:
  3. V

    Backup is not working correct/missing options

    Could you please try to check the backups as shown on the screenshot above?
  4. V

    Adding Hosting to subscription fails

    Hello @Klaas_Chielens! You can try to run the following commands: # plesk repair db # plesk repair ftp
  5. V

    Backup is not working correct/missing options

    Hi @Christian_Heutger! I cannot reproduce the issue. Could you please describe how do you check if these files are in the backup? I can suppose several variants: 1. Try to restore the backup and on restore screen select the following options (after clicking Add Files you'll get browser of...
  6. V

    [PPP-18364] Error resize mailbox size in a service plan

    Hello, @EnriqueR! Thank you for reporting the issue. I can confirm it's bug with ID PPP-18364 in our internar tracker. I hope it'll we fixed in nearest microupdates.
  7. V

    Multiple MSSQL Instances and unknown Databases

    Hi @Prhemnath Raju! Could you please provide more details/errors/screenshots. "But I couldn't create properly" is really hard to analyse.
  8. V

    Plesk Upgrade not allowed to use sendmail utility

    Hi @moswak! Could you check the option: Tools&Settings > Mail Server Settings > Switch on limitations on outgoing email messages > Allow users and scripts to use Sendmail
  9. V

    Can not find Switch on spam protection based on DNS blackhole lists

    Hello @akqzx! Most possibly DNS service is not properly configured. Could you please post a screenshot of Tools&Settings > Server Components.
  10. V

    Personal FTP Repository Backup Failing on Upload

    Hi @Scott.B! Plesk 12.5 in General Available since October 13. Possible reason why you don't see it available in Updates & Upgrades: your hosting provided has it's own mirror of Plesk packages and there is no Plesk 12.5 in that mirror (as far as I know 1&1 has such mirror). You can contact...
  11. V

    Plesk Mobile Center Error 1006

    Hi @Javier P. What do you use in field Hostname/Port while adding a server?
  12. V

    File Sharing not available for domain

    Hi @Skott.B! File Sharing is available only for administrator subscriptions. I suppose what you really want in your case is to move subscription to admin account: Go to subscription > Select your customer's subscription > Click "Change subscriber" > Select Administrator > follow the wizard
  13. V

    --show-password Broke

    Hi @AutoJukebox! I've sent you a private message.
  14. V

    [PPP-18022] PHP 5.6 for Plesk includes outdated PCRE

    Hi @andre.spindler! Most possibly the issue will be fixed in Update 8 this week.
  15. V

    problems after update to plesk 12.5

    Hi. You can just run /usr/local/psa/admin/bin/autoinstaller and continue upgrade interactive mode. Your command will just reinstall microupdates but it can be not enough.
  16. V

    Internal error / Exeption after Extension install

    I checked again and 2.0.1 Release 1 is the latest version of the extension: https://ext.plesk.com/packages/b49f9b1b-e8cf-41e1-bd59-4509d92891f7-magicspam
  17. V

    Internal error / Exeption after Extension install

    Hi @DonnieDoezoe! Try to go to: Extensions > Settings and click link "check for upgrades now"
  18. V

    12.5 Upgrade: ALTER TABLE `db_users` CHANGE `login`

    Hi @Powie! Thank you for reporting the issue. I confirm it is a bug with ID PPP-18219 in our internal tracker. As a workaround I can recommend you to change one of logins to another one so the the don't match case insensitevly in Plesk 12.0 and after that upgrade to Plesk 12.5
  19. V

    Resolved FTP: User account already exists.

    @sdmx80 I've sent you a private message.
  20. V

    Plesk 12.5: Hourly incremental Backup (via CLI?)

    For more details you can read the following topic in documentation: http://docs.plesk.com/en-US/12.5/administrator-guide/backing-up-and-restoration/ "Full and Incremental Backups" section
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