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I have exactly the same probleme. After the upgrade to version 17.8.11 I've installed the Plesk firewall. Since this time I can't connect via FTP and SSH. The necessary firewall rules were automatically enabled: FTP server passive ports FTP-Server SSH-Server I don't understand this.

My provider told me that you can not start the service manually. Plesk Premium Antivirus should already run. With following command you can check and verify it: curl -d "challenge=123&checker=drweb" https://localhost:8443/check-plesk.php -k

I've send a ticket to my provider. Maybe he knows a little bit more...

This is too expensive because it's only a private vserver. :(

I have installed Ubuntu 16.04.4 LTS‬ with Plesk Onyx 17.5.3 and the same issue (only 3 mail accounts!). /etc/init.d$ /etc/init.d/drwebd start Starting Dr.Web drwebd... Dr.Web (R) daemon for Linux/Plesk Edition v6.0.2.1 Copyright (c) Igor Daniloff, 1992-2018 Doctor Web, Moscow, Russia Support...

I have changed again the setting in /etc/postfix/master.cf (the path in my first posting is wrong). smtp_use_tls = yes smtpd_tls_auth_only = yes The test with my email client was successful. After this step I changed the file /usr/share/psa-roundcube/config/defaults.inc.php to: // SMTP server...

I have tried to harden my mail settings and did following things: I have set in /usr/share/postfix/main.cf smtpd_tls_auth_only = yes This is the error log from Roundcube: [08-Mar-2018 08:14:51 UTC] ERROR: SMTP server does not support authentication () [08-Mar-2018 08:14:51 +0000]: <206vkuds>...

Looks like that was the reason. Thank you!

Since a few days I have problems with my spamfilter. Emails from my girlfriend are moved into the spam folder. Also the emails from Cloudflare. I put the address from my girlfriend and the domain of Cloudflare into the whitelist. Without success. These emails are still landing in the spam...

Thank you very much. You were right. There was a memcache.ini file in this folder. I deleted it and added memcached modul again: ls -la /opt/plesk/php/7.1/lib/php/modules/ echo "extension=memcached.so" >/opt/plesk/php/7.1/etc/php.d/memcached.ini /usr/local/psa/bin/php_handler --reread service...

I have installed memcached on my vserver according to this instructions. The system is looking for a memcache.so file but I have installed memcached. That means it should look for the memcached.so file. Which part of the memcached installation could be incorrect?

I have installed Nextcloud on my server an can now see following error message in the admin area. Probably because of the last updates. PHP Startup: Unable to load dynamic library '/opt/plesk/php/7.1/lib/php/modules/memcache.so' - /opt/plesk/php/7.1/lib/php/modules/memcache.so: cannot open...

I hoped I can make it automatically. I made it manually now. Thank you.

I will move with one of my web projects from shared hosting to my virtual server. On both is installed Plesk Version 17.5.3. I can not use the migrations- & transfer-manager because on my shared hosting account I have no SSH. I tried to upload the backup file manually with the backup-manger on...