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Hello, We migrated whole server form one with Plesk 9.5.4 to the new with Plesk 11. After migration webstats aren't updated for all vhosts. Daily cron is working and files in webstats folders are reacreated according to timpestamp. Trying one domain to reconfigure with...

Hello, We migrated 2 servers with Plesk 9.5 to new with Plesk 11. We moved our RapidSSL that worked fine on old servers to the new servers. Now users trying to login in Plesk with Iphone or Ipad couldn't because get connections error. With old servers worked just fine. We checked our SSL...

I have the same problem but I can't find blank lines. Could you please xplain exactly what you changed? thanks.

Partially. upload_max_filesize = "16M" post_max_size = "16M" memory_limit = "64M" still wrong. It should be: upload_max_filesize = 16M post_max_size = 16M memory_limit = 64M

We try now on new Plesk 10.1.1 Installation to add new events in event manager for website created and subdomain created but the commands are completely ignored. We followed instructions here...

Subdomain and website events ignore any command in event manager. Any body the same experience?

Hello, Since a few days SB users can't publish their pages. We tried in SB under sites to confirm publishing settings and received this error message: Cannot copy file to '2a23384e134e8cd90297b5d61285f58d.php' via FTP but the file is on the server and calling it through browser show...

Hello, We have one user that used autoresponder and switched it off. Now sudenlly autoresponder answer all mail to their address. In Plesk is Autoresponder not on. Where should we check why autoresponder answer altough switched off? Thanks in advance. Best regards, Mike

Yes it would be but we have dedicated with Plesk from hosting company and license not bougt directly by Parallels. Also we haven't any sales representative by Parallels to ask. If you can provide simple answer it would be appreciated. Thanks you.

Hello, Is Sitebuilder 100 domains free only for new customers or for existing too? If available for existing customers which key need we use? Thank in advance. Best regards, Mike

We thought users can't see and change anything there or we are wrong? We won't allow our customers to change from default setting "reject" to forward to the address and so use catchall because too much Spam. If only "Bounce with message" is hidden then it's not good solution. Any opion to hide...

Hello, We have 2 new dedicated both with Plesk 9.3 and on both is this option visible. See attached pictures. First picture show setting in Plesk and second show "Mail-Setting in Plesk by client. You'll see that this option isn't hidden. Can we correct this editing Plesk database or...

Hello, Under Setting ==> Interface Controls Visibility we checked "Hide controls for rejection messages for non-existent mail addresses" but users still can edit this and instead default options "reject" add email address. Why ist this options not hidden? Mike

We have suphp configured as instructed on lvalics website and is working fine. Is suphp configuration screwed up if user change PHP modus im Plesk 9 eg from Apache module to FastCGI or CGI? Mike

In vhost.conf suphp ignore php_value and php_admin_value directives such open_basedir. It must be set in php.ini for vhost. The example on http://www.grafxsoftware.com/faq.php/HOW-TO-Setup-a-PLESK-Dedicated-Server/1/4/: <ifmodule mod_suphp.c=""> <directory httpdocs="" domain="" vhosts=""...

Thank you. It's clear now. I have still one question. Is safemode on or off with suphp obsolete? I'm asking because in various examples is safemode on with suphp and in another off. Best regards, Mike

Following instruction in this thread we got su_php successfully installed on our server but we have 2 questions. 1. Is it safe on shared hosting with su_php to allow user to edit php.ini? 2. What happen if users accidentally remove php.ini in your directory? Thanks ina advance. Mike

Hello, Since update to 8.3 the server crashes all 2-3 days running /usr/local/psa/admin/sbin/statistics script. The script is part of 50plesk-daily in/etc/cron.daily. The script break by various domains and the server reboot. In /var/log/messages is nothing to find why the server crashes...

We found the same problem with 1 client. Best regards, Mike

Hello Dmitry, Thank you. We downgraded to PHP to 5.2.4 and it seems to work fine, but this broken many things and Plesk too. It would be appreciated in the future if you allready know about bugs such this, to publish in Sitebuilder KB or here. We can't know if Sitebuilder have problem with...