• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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    Resolved Plesk migrator fails with false disk-space error

    Hi, I am trying to migrate a plesk machine to another plesk machine. Both are running the same version. When migrating subscriptions of a reseller I get the following error: However: I tried to reset the resellers limits and resync, but it is not working. The reseller is using 44/100GB. Any...
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    Issue Relay access denied for root mails

    Hi. I have a brand new plesk server on Ubuntu 24. Root Mails are configured to be sent to an external address through /etc/aliases. However when "monit" tries to send me mails, I get the follow maillog message: I noticed that the mynetworks= config field is empty in the main.cf Usually...
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    Issue Plesk migrator migrating to wrong IP

    Hi, I am using migrator to migrate Plesk -> Plesk same version. On the destination server I have set the mailserver to use a single IP address to send mail from. The migrator is ignoring the IP mapping and is setting the A-record of the transfered domain to the one setup as mail-ip. (Similar...
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    Question Plesk migrator settings file for GUI

    Hi, is there a way to ignore the warnings on plesk extensions in the migrator gui? I read about configuration files, but they seem to be available for the cli only. Correct?
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    Issue Plesk Migrator post-migration check: "The domain does not have a mail service IP address."

    Hi, I am using the Plesk Migrator to migrate from Ubuntu 18.04.6 LTS // Plesk Obsidian Version 18.0.56 to Ubuntu 22.04.3 LTS // Plesk Obsidian Version 18.0.56. I migrated a test domain with a rather simple WP-Hosting and some mailboxes. In the post-migration check the migrator shows: The...
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    Issue Subscription list returns multiple IPs

    Hi, I won't to consolidate more hostings per IP to free IPs. Therefore I tried to get a list of all subscriptions on IP *.1 to change the DNS TTL and subsequently the IP of the subscription to *.2. The Plesk DB command that is suggested here: How to get a list of subscriptions and their IP...
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    Question Ubuntu 18 -> 20 dist-upgrade in proxmox container

    Hi. I read the KB article concerning the upgrade of ubuntu servers. The article states that dist-upgrade is not possible in a containerized environment. Why is that the case? A fresh install with plesk-migrator is way more work.... Thank you!
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    Issue Fail2ban bans users accessing websites

    Hi. I have a problem with fail2ban. The fail2ban log shows this message and is banning users: I don't know which filter is causing this and how to fix it. Is there a way to update the standard-filters in plesk? Fail2ban Version: fail2ban...
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    Question Mod Security for apache or Nginx?

    Hi! I wanted to activate mod security, but I noticed, that I have to choose between nginx oder apache. Some websites don't support nginx so we are using php through apache and nginx. Is my understanding right that one of the webservers is always unprotected by the web application firewall in...
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    Issue Main.cf suddenly empty

    Hi. Today the main.cf of postfix was suddelny an empty file beeing edited at 11:30. The mailserver was down shortly after that. Any idea how this can happen? Thanks
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    Input Plesk forwarding spam messages

    I think plesk should put more effort into spam avoidance. My IP is blocked by GMX, because spam mail is just forwarded. Today an email with the sender-email of ""@agoracred.com.br was forwarded. It is easy to reject those, but plesk doesn't even bother to implement a basic anti-spam setup in the...
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    Resolved Plesk Panel forwarding not working

    Hi! I have an issue with the plesk panel version "Version 18.0.41 Update #1, zuletzt aktualisiert: 10. Febr. 2022 06:01:17". Whenever I change anything like TTL in a DNS zone or e-mail settings and I click "Ok" or whatever blue button is shown, the "please wait" is spinning and nothing happens...
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    Question SSL-Certificate-List in SSL-it

    Hi, when I select to renew a certificate manually I get a list of several certificates like Rapid-SSL. I just want to show Let's Encrypt. How do I remove the others? The "configure"-Button as mentioned here...
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    Issue cGroups not working

    Hi, I am running Plesk Obsidian Version 18.0.38 Update #3 on Proxmox LXC CT with Ubuntu 18.04.6 LTS. CGroups is enabled in the license-management. I enabled the monitoring of subscriptions. In advanced monitoring I get "Dashboard not found" when clicking on the subscriptions tab. In the...
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    Resolved systemd User Manager activity

    Hi, my server was offline today for about 3hours. I guess it was a problem with max. apache workers. However when I went through the logs I found the follow in syslog. Entries like the one are shown almost every second in syslog. What is happening here? I think an entry is genereated everytime a...
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    Issue Problem with zend_uri

    Hi, after one of the latest update I get the following errors: 1) When clicking on extensions I get: 2) When accessing advanced monitoring it shows grafana is stopped. When trying to start it I get: Any idea how to fix this?
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    Question Mime Type for Nginx

    Hi everyone. A client wants to offer dxf files for download. The file is always opened in the browser as text file. I tried to add the mime types to the common apache settings mime-type section as described here: Apache and Nginx Settings I put the following entry: application/acad .dwg...
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    Issue Cloning WP throws error

    Hi, when trying to clone a wp-instance into the same abo I get the following error. Does anyone have an idea on how to solve that? PHP Fatal error: Uncaught TypeError: unserialize(): Argument #1 ($data) must be of type string, array given in...
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    Question Wordpress automatic update settings save location

    Hi, I would like to change the automatic update settings for several hundred wordpress instances. Any chance to bulk update? Where are the update-settings saved? In the database? Thanks
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    Issue High load and unable to suspend subscription

    Hi, I have a subscription and its system-user produces high load on php-fpm. I tried to suspend the subscription to restart its services, but it doesn't go offline as it should. The site remains online. Any idea? I am afraid the wordpress instance is hacked as the client is a bad scripter and...
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