• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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  1. J

    Issue Malfunction in Diagnose & Repair -> file system

    I just ran Diagnose & Repair -> File System [Only the Virtual Hosts files] from the GUI. One of my subdomains which is located in a subfolder of the main domain became unreachable with Nginx Permission Denied (13). I double checked the folder and file permissions from the command line and at...
  2. J

    Forwarded to devs how to find which domain is using nodejs

    Even though I have enabled the nodejs extension, I'm not really using it for any domains for now. Today I wanted to uninstall some old nodejs versions to keep the server clean, but in the manager interface I can't uninstall Node 12 because it says that there is a domain using it. I can't however...
  3. J

    database errors in MariaDB 10.11

    I recently upgraded MariaDB to v10.11. I'm not sure if this error was already present, but since I've been doing some digging in the logs since the upgrade, I've been seeing this error in `/var/log/plesk/panel.log`: [2024-07-09 08:06:02.975] 3152662:668cd34a3e936 ERR [extension/wp-toolkit] An...
  4. J

    Input enable log rotation for docker container

    Currently I believe there is no way to enable log rotation for docker containers, using the provided docker plugin for Plesk. I tried creating the file /etc/docker/daemon.json with these values: { "log-driver": "json-file", "log-opts": { "max-size": "10m", "max-file": "3" } }...
  5. J

    Issue newline character in nginx headers should not be accepted

    I recently ran into an issue when updating the Content Security Policy in my nginx headers, using the "Additional nginx directives" textarea for a domain. I started getting an ERR_HTTP2_PROTOCOL_ERROR on Chrome and Edge, but not on Firefox. I couldn't for the life of me figure out why, for such...
  6. J

    Resolved ServerAlias directive not working correctly after apache update?

    I'm wondering if the recent security updates to Apache have affected how it handles the ServerAlias directive? I have an instance of WordPress on one domain, which is working just fine, let's say it's ht.tps://mywordpress.com with Document Root /var/www/vhosts/mywordpress/httpdocs. (I will use...
  7. J

    Input add external DNS APIs for Letsencrypt extension

    I use Gandi.net's DNS service for most of my domains. I also use wildcard certificates issued by the Letsencrypt extension. However the automatic update of the DNS records with the _acme-challenge only works if the DNS is handled within Plesk, if I understand correctly? Gandi, as many DNS...
  8. J

    Question letsencrypt certificate for fourth level domain not served from subdomain

    I have a domain example.com to which a letsencrypt wildcarded certificate is issued. I also have a subdomain thirdlevel.example.com which would have worked theoretically without another certificate, since the main domain is wildcarded. But the subdomain has some fourth levels to designate...
  9. J

    Question installing fts-xapian module for dovecot

    I see that Plesk is installing a recent version of dovecot (2.3.9.2) on my system with Ubuntu 16.04. I would like to build the fts-xapian module, so I need to install the dovecot-dev package, however I cannot find version 2.3.9.2 of the dovecot-dev package. After enabling the official dovecot...
  10. J

    Question how to preserve custom roundcube configuration between plesk updates or mail reconfigurations

    I have successfully configured roundcube for multiple domains on an ovh VPS where I have 4 running websites, each with it's own domain, by editing /usr/share/psa-roundcube/config/defaults.inc.php . However every time plesk updates or reconfigures mail services, this configuration file is...
  11. J

    Issue Plesk 12.0.8 incorrectly generating /etc/postfix/sasl/smtpd.conf

    I haven't been succeeding in connecting to my mail server using an imap client (I'm trying to use gmail app on Android to connect to my mail server via imap), but I have just found the error and therefore the very simple solution, as indicated on this forum...
  12. J

    upgrade Plesk 12.0.18 to Plesk 12.5.30 fails SQL query

    I am trying to update my Plesk installation to the latest version, but it is tripping up on the PREP actions before actually proceeding to update. Here is the error that is repeated a few times: ERROR while trying to execute SQL query, the query was: ALTER TABLE `avstatistics` ADD KEY...
  13. J

    help! plesk stopped working!

    I am using Plesk Web Admin Edition for VPS. I was adding a firewall rule in the Plesk interface, which I have done before without any problems, but this time when I clicked on "Activate", it was not able to reload the page, the Plesk service just seemed to have crashed. I opened up an SSH...
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