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Hi all, To begin with, we encountered this problem on three servers (out of six updated servers). Problem: the Apache service went down after the following process: - Update from Plesk 69 to 71 via the interface. All services then worked. - System update using the command: #yum makecache...

Hi all, A website have reached a subscription limit: The 'a.com' subscription, owned by user 'A', is approaching or already exceeded the resource usage limits: Disk space: 1550 GB Limit / 2404131.5 MB (151%) Used / 0 MB (0%) Available This server is now under a Plesk Admin license and, I...

Hi all, A customer disabled DNS services from a domain via Plesk. It was reactivated after 2-3 hours. It's been over 12 hours, and many servers around the world still indicate that the domain has no active DNS servers (out of a test of 20 servers, 5 are in error). The TTLs were set to 1 hour...

Hi all, I have a primary domain "a.com" on which I want to place an alias with a subdomain "cdn.a.com". Usually, when the DNS for "a.com" is managed on the server, I know that you must first create the alias and then add the A zone to the DNS. If you do the opposite, the addition of the alias...

Hello, On several Plesk servers I regularly have problems using the PHP ftp_connect() function. For example, a task executed every hour to connect to FTP access will have the following error 1 to 2x per day, not always at the same time: PHP Warning: ftp_connect(): php_network_getaddresses...

Hi all, We have a problem after migrate two websites : a website with the management platform, a website with the data. We have resumed the previous configuration but have a problem with PHP and open_basedir restriction. The 1st website directory (management) is...

Hi, I try to update ione server from Centos 7.9 to Almalinux 8. I use: https://support.plesk.com/hc/en-us/articles/12388331912855-How-to-make-an-in-place-upgrade-of-a-Plesk-server-from-CentOS-7-to-AlmaLinux-8 I have this error during the pre check: Required pre-conversion condition 'checking...

Hi all, We just upgraded from Plesk Obsidian v18.0.63 to Obsidian v18.0.65 and now we have a problem with a website running PHP 8.1 / FPM - Apache with Symfony and redis. Everything worked until the updated Plesk msie. We now have this error: AH01071: Got error 'PHP message: PHP Fatal error...

Hi all, I configured DKIM for a domain via Plesk ("use the DKIM anti-spam system to sign outgoing emails"). The entries are in the DNS. > default._domainkey.mydomaineB.com ==> v=DKIM1; p=MIGfM..... > _domainkey.mydomaineB.com ==> o=- > _dmarc.mydomaineB.com ==> v=DMARC1;p=none;rua=mailto...

Hi all, I'm looking to use Plesk's Rest API to retrieve information from a domain's Let's encrypt certificate. I can't find much documentation but it seems possible with "/api/v2/cli/extension" but I can't find it in Tools & Settings > Remote API (REST) (under “Server Management”). For "cli" I...

Hi all, Is it possible to use the Plesk API to access a domain's DNS entries (add/modify/delete)? I can't find any documentation on this. Thank you. Erwan

Hi all, We want to use storage S3 OVH with Amazon S3 backup extension. The connection is successful but we get the following error message when we want to store the backup server: Unable to create the remote backup: Transport error: Extension transport: ext://s3-backup/server/: Error executing...

Hi all, We have servers with Plesk / Almalinux 9. When we try to do a yum update, we get the following message: # yum update Last metadata expiration check: 2:51:22 ago on Mon Sep 9 06:01:22 2024. Error: Problem 1: package iptables-legacy-1.8.10-2.2.el9.x86_64 from @System requires...

Hi all, I have a website (www.mydomain.com) and another website with data / images (data.mydomain.com) ont he same server under Plesk. All works fine with Chrome and Edge but with Firefox, image don't displayed. In the console, there is: A resource is blocked by OpaqueResponseBlocking, please...

Hi all, We migrated a website under PHP 7.4 (yes the now obsolete version) to a new server (Centos 7.9 to Almalinux 9.4). We have problem with OpenSSL. The installed version is 3.0. However, it is not compatible with PHP 7.4. # /opt/plesk/php/7.4/bin/php -i | grep "OpenSSL" SSL Version =>...

Hi all, We have just set up a new server with 2 disks: a basic 400G SSD, a classic 6T for a data site (/var/www/vhosts/mydomain.com/data.mydomain.com - currently with 1T of data). We have scheduled a data backup to a remote S3. Everything works well except the 1st backup once the data has been...

Hi all, I try to use Amazon S3 Backup extension with S3 Scaleway but it doesn't work. My parameters: Service provider: Custom API Endpoint URL: https://my-backup.s3.fr-par.scw.cloud Login (Key): <MYKEY> Password (Secret): <MYSECRETKEY> Bucket: my-backup Path: backup-514/ When i try to save, i...

Hi all, We have a website installed on two instances with Plesk and shared storage. It uses PHP FPM and the website directory is: /var/www/vhosts/mondomain/current/. "current" is a symbolic link that points to a version (currently after e.g. "release/1"). Everything works fine. The problem...

Hello everyone, We implemented a loadbalancer for a project with a service provider. However, we realized that it only worked in http/1 and that it does not allow http/2. Do you know of an external loadbalancer solution that we could use while keeping the infrastructure behind (therefore...

Hi all, HTTP2 is active on the server: # plesk bin http2_pref --status Enabled Website has a certificate (server wildcard certificate), selected in the hosting parameters. The website works fine with "https". But when i control the website with https://tools.keycdn.com/http2-test: HTTP/2...