• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

  1. E

    Issue Unstable FTP connect

    Hello, On several Plesk servers I regularly have problems using the PHP ftp_connect() function. For example, a task executed every hour to connect to FTP access will have the following error 1 to 2x per day, not always at the same time: PHP Warning: ftp_connect(): php_network_getaddresses...
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    Issue Urgent :( open_basedir problem

    Hi all, We have a problem after migrate two websites : a website with the management platform, a website with the data. We have resumed the previous configuration but have a problem with PHP and open_basedir restriction. The 1st website directory (management) is...
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    Issue Centos/Almalinux conversion - preconversion check error

    Hi, I try to update ione server from Centos 7.9 to Almalinux 8. I use: https://support.plesk.com/hc/en-us/articles/12388331912855-How-to-make-an-in-place-upgrade-of-a-Plesk-server-from-CentOS-7-to-AlmaLinux-8 I have this error during the pre check: Required pre-conversion condition 'checking...
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    Issue Plesk update / Pb Symfony / redis

    Hi all, We just upgraded from Plesk Obsidian v18.0.63 to Obsidian v18.0.65 and now we have a problem with a website running PHP 8.1 / FPM - Apache with Symfony and redis. Everything worked until the updated Plesk msie. We now have this error: AH01071: Got error 'PHP message: PHP Fatal error...
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    Issue DKIM email control not valid

    Hi all, I configured DKIM for a domain via Plesk ("use the DKIM anti-spam system to sign outgoing emails"). The entries are in the DNS. > default._domainkey.mydomaineB.com ==> v=DKIM1; p=MIGfM..... > _domainkey.mydomaineB.com ==> o=- > _dmarc.mydomaineB.com ==> v=DMARC1;p=none;rua=mailto...
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    Issue Plesk API / Commands

    Hi all, I'm looking to use Plesk's Rest API to retrieve information from a domain's Let's encrypt certificate. I can't find much documentation but it seems possible with "/api/v2/cli/extension" but I can't find it in Tools & Settings > Remote API (REST) (under “Server Management”). For "cli" I...
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    Question Plesk API / Dns access ?

    Hi all, Is it possible to use the Plesk API to access a domain's DNS entries (add/modify/delete)? I can't find any documentation on this. Thank you. Erwan
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    Issue Amazon S3 backup / multi-part upload ?

    Hi all, We want to use storage S3 OVH with Amazon S3 backup extension. The connection is successful but we get the following error message when we want to store the backup server: Unable to create the remote backup: Transport error: Extension transport: ext://s3-backup/server/: Error executing...
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    Question yum update conflict

    Hi all, We have servers with Plesk / Almalinux 9. When we try to do a yum update, we get the following message: # yum update Last metadata expiration check: 2:51:22 ago on Mon Sep 9 06:01:22 2024. Error: Problem 1: package iptables-legacy-1.8.10-2.2.el9.x86_64 from @System requires...
  10. E

    Issue Firefox / OpaqueResponseBlocking

    Hi all, I have a website (www.mydomain.com) and another website with data / images (data.mydomain.com) ont he same server under Plesk. All works fine with Chrome and Edge but with Firefox, image don't displayed. In the console, there is: A resource is blocked by OpaqueResponseBlocking, please...
  11. E

    Issue OpenSSL 3.0 / PHP 7.4

    Hi all, We migrated a website under PHP 7.4 (yes the now obsolete version) to a new server (Centos 7.9 to Almalinux 9.4). We have problem with OpenSSL. The installed version is 3.0. However, it is not compatible with PHP 7.4. # /opt/plesk/php/7.4/bin/php -i | grep "OpenSSL" SSL Version =>...
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    Question Change tmp backup directory

    Hi all, We have just set up a new server with 2 disks: a basic 400G SSD, a classic 6T for a data site (/var/www/vhosts/mydomain.com/data.mydomain.com - currently with 1T of data). We have scheduled a data backup to a remote S3. Everything works well except the 1st backup once the data has been...
  13. E

    Issue Extension Amazon S3 Backup / error remote storage

    Hi all, I try to use Amazon S3 Backup extension with S3 Scaleway but it doesn't work. My parameters: Service provider: Custom API Endpoint URL: https://my-backup.s3.fr-par.scw.cloud Login (Key): <MYKEY> Password (Secret): <MYSECRETKEY> Bucket: my-backup Path: backup-514/ When i try to save, i...
  14. E

    Question Php-fpm / Must reload if update symbolic link

    Hi all, We have a website installed on two instances with Plesk and shared storage. It uses PHP FPM and the website directory is: /var/www/vhosts/mondomain/current/. "current" is a symbolic link that points to a version (currently after e.g. "release/1"). Everything works fine. The problem...
  15. E

    Question Loadbalancer solution / http/2

    Hello everyone, We implemented a loadbalancer for a project with a service provider. However, we realized that it only worked in http/1 and that it does not allow http/2. Do you know of an external loadbalancer solution that we could use while keeping the infrastructure behind (therefore...
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    Resolved HTTP2 active... but not use by website

    Hi all, HTTP2 is active on the server: # plesk bin http2_pref --status Enabled Website has a certificate (server wildcard certificate), selected in the hosting parameters. The website works fine with "https". But when i control the website with https://tools.keycdn.com/http2-test: HTTP/2...
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    Question Optimize a high traffic website

    Hi all, We have a website (PHP 8.1) installed on a dedicated server in FastCgi / Apache which at certain times can have significant traffic. When we do traffic simulations, the site quickly becomes unavailable even though the RAM (64G) is used very little. We have activate "Performance...
  18. E

    Resolved EFS / Permission denied: AH00035

    Hi all, We set up shared storage (Enterprise File storage) on two servers with Plesk. Environments/users/paths are identical. Server 1 > configuration "domain.com" with Plesk. IP A with user "ftpusermydomain". Web path : /var/www/vhosts/mydomain.com/prod.mydomain.com drwxr-x--- 2...
  19. E

    Question Fail2ban / Almalinux 9 - Works with iptables, firewalld or Nftables?

    Hi all, Do you know which program fails2ban works with under Almalinux9? Erwan
  20. E

    Resolved PHP 7.4 on Almalinux 9

    Hi all, I know PHP 7.4 is depreciated but we must install it on Almalinux 9 on a new server. We have use this : #dnf update Installing the EPEL and Remi Repository #dnf install https://dl.fedoraproject.org/pub/epel/epel-release-latest-9.noarch.rpm #dnf install...
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