Resolved EFS / Permission denied: AH00035

[Erwan]

Server operating system version

AlmaLinux 9.3

Plesk version and microupdate number

18.0.59

Hi all,

We set up shared storage (Enterprise File storage) on two servers with Plesk.
Environments/users/paths are identical.

Server 1
> configuration "domain.com" with Plesk. IP A with user "ftpusermydomain".
Web path : /var/www/vhosts/mydomain.com/prod.mydomain.com
drwxr-x--- 2 ftpusermydomain psaserv 4096 Mar 18 18:25 prod.mydomain.com

Server 2
> configuration "domain.com" with Plesk. IP B with user "ftpusermydomain".
Web path : /var/www/vhosts/mydomain.com/prod.mydomain.com
drwxr-x---. 2 ftpusermydomain psaserv 4096 Mar 18 2024 prod.mydomain.com

I have created a php file "index.php" with only echo "hello" inside the path "prod.mydomain.com".

EFS storage is mount on "prod.mydomain.com".

If I test the domain of server 1, it works fine.
For the second, i have a page : 403 forbidden / You don't have permission to access this resource.
Plesk logs:
(13)Permission denied: AH00035: access to /index.php denied (filesystem path '/var/www/vhosts/mydomain.com/prod.mydomain.com/index.php') because search permissions are missing on a component of the path

Why? All rights are the same on the two servers.

 

[Erwan]

Arf...
I see there is a dot next to permissions.
After research, this means that SELinux is activated in enforcing mode.

The problem came from that.