• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

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    Issue Poor Initial Server Response Time

    Hi there, I have a server with about 8 wordpress domains hosted on it. There's more than enough power for this. It was all going really well, However a few months ago, the initial server response time suddenly dropped for all domains (even just a initial basic wordpress with default theme and...
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    Resolved Help please with log rotate

    Hi there, I regularly get this message from Anacron job: /etc/cron.daily/logrotate: error: plesk:1 duplicate log entry for /var/log/plesk/httpsd_access_log Any ideas how to fix it?
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    Input Very Slow Advisor - Plesk Update time out

    In recent days we've come across a new issue involving painfully slow Plesk Advisor, and an inability to use the Plesk Update function. We have found the trigger for this behaviour, which doesn't appear to be documented yet by Plesk. This is on Plesk Onyx 17.8 update 38 on dedicated servers in...
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    Issue googlebot being blocked by 301

    I'm having a strange issue where google can see robot.txt exists but cannot always read it. I've tried all of the obvious like encoding, permissions etc etc, but no joy. I look in /var/log/nginx/access.log and I find 66.249.69.26 - - [23/Jul/2018:05:36:36 +0000] "GET /robots.txt HTTP/1.1"...
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    Forwarded to devs Wordpress Toolkit incompatible with CLoudlinux CageFS

    TITLE: Wordpress Toolkit incompatible with CLoudlinux CageFS PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Cloudlinux 7.4 & 7.5, Plesk Onyx 17.5 & Plesk Onyx 17.8 PHP 7.0, PHP 7.1, PHP 7.2 PROBLEM DESCRIPTION: When using Cloudlinux alt-php LSAPI the Wordpress Toolkit stops working. The...
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    Wordpress Toolkit incompatible with cloudlinux CageFS

    When changing a domain to use the cloudlinux PHP LSAPI 7.2 the wordpress toolkit fails. After the change I can still use the toolkit to connect to the wordpress installation until it is rescanned, at which point it disconnects with simply the error 'syntax error' displayed. Detaching,and...
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    Issue DNS not sending NOTIFY to secondary dns servers

    Hi there, I have plesk onyx configured as a master dns server which transfers via AXFR the dns xone changes to a 3rd party secondary dns solution. AXFR is working fine, but the 3rd party secondary dns is saying that plesk is not sending a NOTIFY command upon dns change. I'm wondering if this...
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