• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

  1. M

    Issue Monitoring: All graphs empty, error="request handler error: [plugin.notRegistered] plugin not registered" in log

    Hi, in Monitoring I only see empty graphs: I first noticed this after upgrading from debian 9 to 10 and then to 11. There are no errors about grafana or monitoring logged in panel.log, only four [2023-04-13 00:00:01.829] 1920545:643729e1ca6ea ERR [panel] Unable to get key: Repository is not...
  2. M

    Forwarded to devs Possible to create conflicting settings in mail address setup

    Username: TITLE Possible to create conflicting settings in mail address setup PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Product version: Plesk Obsidian 18.0.49.2 OS version: Debian 11.6 x86_64 PROBLEM DESCRIPTION On creating/editing a mail address, it is possible to...
  3. M

    Issue grafana repository change

    Hi, it seems grafana messed around with https://packages.grafana.com/oss/deb/dists/stable/InRelease changing Origin: and Label: to ". stable", so anything apt fails with E: Repository 'https://packages.grafana.com/oss/deb stable InRelease' changed its 'Origin' value from 'grafana stable' to '...
  4. M

    Forwarded to devs VERP keeps getting reset during upgrade

    Username: TITLE VERP keeps getting reset during upgrade PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Product version: Plesk Obsidian 18.0.44.3 Product version: Plesk Obsidian 18.0.47.5 OS version: Debian 11.5 x86_64 PROBLEM DESCRIPTION In Server-wide mail settings, the...
  5. M

    Issue Problem with greylisting

    Hi, greylisting seems too strict: Nov 1 04:07:22 sourcetronic postfix/smtpd[1757448]: connect from server1 Nov 1 04:07:24 sourcetronic postfix/smtpd[1757448]: 31CA612A2AA2: client=server1 Nov 1 04:07:24 sourcetronic psa-pc-remote[5133]: 31CA612A2AA2: from=… Nov 1 04:07:24 sourcetronic...
  6. M

    Resolved Failed to update the Panel (due to autoinstall.plesk.com server problems)

    Moin, yesterday plesk wanted to upgrade itself from 18.0.41 to 42. Plesk Installer 3.42.0 (revision ee29a3f9022c) started at (timezone CET) Wed Mar 16 01:17:20 2022 Command line arguments: /var/cache/parallels_installer/parallels_installer_Debian_9.0_x86_64_3.42.0 upgrade plesk 18.0.42 --email...
  7. M

    (minor/cosmetic, regression) Update notification is not removed after installing updates

    Username: TITLE (minor/cosmetic, regression) Update notification is not removed after installing updates PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.38 Update 3, debian 9.13 x86_64 PROBLEM DESCRIPTION Tools&Settings->System updates shows "updates available" even...
  8. M

    Forwarded to devs Postfix master.cf: submission not changed to use chroot during migration

    Username: mow TITLE Postfix master.cf: submission not changed to use chroot during migration PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Onyx to Obsidian 18.0.35 on debian 9.13 PROBLEM DESCRIPTION master.cf before migration: smtps inet n - - - - smtpd -o...
  9. M

    Question dovecot update when?

    Moin, dovecot has released 2.3.13 to fix e.g. NVD - CVE-2020-24386. plesk-dovecot is still 2.3.7.2-debian9.0.20032110. "leading to access to other users' email messages" is especially relevant in a shared hosting environment, which many plesk users are reselling. When can we expect an update...
  10. M

    Issue Backup failing, no warning by mail

    Hello, backup failed due to insufficient space on ftp. Before the update to 17.8, I would in this case get a mail with the error: The following error occurred during the scheduled backup process: Runtime error: Unable to upload the backup to the FTP storage: Curl error: Unable to resume an...
  11. M

    Issue Cron <root@domain> [ -x /usr/lib/php5/sessionclean ] && /usr/lib/php5/sessionclean

    Hello, this morning, Plesk upgraded itself from 17.0.17 to 17.8.12. Since then, I get the following mail every 30 minutes: Subject: Cron <root@domain> [ -x /usr/lib/php5/sessionclean ] && /usr/lib/php5/sessionclean Failed loading /usr/lib/php5/20131226/ioncube_loader_lin_7.0.so...
  12. M

    Forwarded to devs Mixup of recipients and subject in Mail settings->Mail Queue

    TITLE: Mixup of recipients and subject in Mail settings->Mail Queue PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx Version 17.0.17 Update #42 debian 8.10 x86_64 PROBLEM DESCRIPTION: Recently we had trouble with our account creation page that was abused for mailbombing. The entered...
  13. M

    Issue mariadb upgrade problem on deb jessie (oldstable)

    Hello, on 17.0.17 on debian oldstable (jessie), the automatic plesk component update of mariadb failed: [...] Preparing to unpack .../mariadb-server-10.0_10.0.32-0+deb8u1_amd64.deb ... 17698 There is a MySQL server running, but we failed in our attempts to stop it. Stop it yourself and try...
  14. M

    Resolved Reduce redirects for landing page

    At the moment, with preferred domain set to www.domain and Permanent SEO-safe 301 redirect from HTTP to HTTPS switched on, Plesk redirects http://domain -> https://domain -> https://www.domain The middle step is completely unnecessary, and the redirect should use http://domain ->...
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