• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

  1. Hangover2

    Resolved SSL It! Extension Generates Incorrect Links for Additional Domains

    Username: TITLE SSL It! Extension Generates Incorrect Links for Additional Domains PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.63 Update #2, Debian 12.6, x86-64 Version 1.15.3-3574 PROBLEM DESCRIPTION - If you click on a domain name under the certificates...
    • Hangover2
    • Thread
    • extsslit-2113 pps-16535
    • Replies: 2
    • Forum: Reports
  2. Hangover2

    Forwarded to devs Nonexistent Icon Displayed in Websites & Domains When Composer Is Detected

    Username: TITLE Nonexistent Icon Displayed in Websites & Domains When Composer Is Detected PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.63 Update #2, Debian 12.6, x86-64 PROBLEM DESCRIPTION Under 'Websites & Domains,' a nonexistent icon is included if...
    • Hangover2
    • Thread
    • extphpcomp-241 pps-16534
    • Replies: 3
    • Forum: Reports
  3. Hangover2

    Resolved Advisor Extension Recommends Installing Unsupported Google Authenticator Extension

    Username: TITLE Advisor Extension Recommends Installing Unsupported Google Authenticator Extension PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.63 Update #2, Debian 12.6, x86-64 Advisor Version 1.10.1-1443 PROBLEM DESCRIPTION The Advisor extension recommends the...
    • Hangover2
    • Thread
    • extadvisor-956 pps-16533
    • Replies: 2
    • Forum: Reports
  4. Hangover2

    Question Swappiness value for a shared hosting environment

    Hello, I am looking for recommendations on what could be a suitable value for the swappiness of a server in a shared hosting environment to maximize average speed. Of course, the typical values of 0, 1, 5, or 10 are on the table. The servers have all the services needed for shared hosting on...
  5. Hangover2

    Question Update specific nameserver for all domains

    Hello, we want to update one nameserver entry for all domains hosted on a Plesk server (it's a slave NS entry). The zone records template will be updated accordingly for new domains created, but we do not want to apply it for all existing domains because some zones were manually changed and we...
  6. Hangover2

    Forwarded to devs Disabled PHP "Hosting performance settings management" can be bypassed by using .user.ini or ini_set()

    Username: TITLE Disabled PHP "Hosting performance settings management" can be bypassed by using .user.ini or ini_set() PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.61 Update #6, Debian 12.6, x86-64 PROBLEM DESCRIPTION Even though we disallow the usage of...
  7. Hangover2

    Question Disabled "Hosting performance settings management" is ignored when using .user.ini

    Hello, If the "Hosting performance settings management" is disabled in a service plan, users can still override settings like memory_limit or max_execution_time, e.g., via the .user.ini file in their subscriptions. I think many Plesk users disable that feature and believe that clients are not...
  8. Hangover2

    Resolved "Smart static files processing" is not working anymore

    Username: TITLE "Smart static files processing" is not working anymore PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.60 Update #1 PROBLEM DESCRIPTION When "Smart static files processing" is enabled for a website, some static files should be delivered by...
  9. Hangover2

    Question How to disable forced advertisement "Hire a developer"?

    Hello, as the title says: how can we disable that advertisement in the WordPress toolkit? We are actually not amused, that Plesk wants to catch out clients.
  10. Hangover2

    Issue DNS requests are denied (allow-query-cache did not match) after upgrading from Debian 10 to 12

    Hello, after upgrading one of our older servers from Debian 10 to 12 the BIND domain name server does not answer to requests anymore. For domains where the server is the primary name server requests end up like this: Dig: Log: AppArmor looks good so far same as the bind configuration. But...
  11. Hangover2

    Input Plesk Obsidian 18.0.59 - stable enough for live deployment?

    Hello, I did open this thread to provide and get information, if the current Plesk Obsidian 18.0.59 release is stable enough to deploy it on live systems with hundreds of clients. To make sure everything runs smoothly and risks are minimized we already have a 3-step roll-out plan, when Plesk...
  12. Hangover2

    Resolved Smart static files processing is only working for lowercase file extensions

    Username: TITLE Smart static files processing is only working for lowercase file extensions PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.59 Update #1, Debian 11.9, x86-64, PROBLEM DESCRIPTION The "Smart static files processing" under "Apache & nginx...
  13. Hangover2

    Forwarded to devs SSL It! breaks renewal and usage of Let's Encrypt wildcard certificates when subdomains are involved

    Username: TITLE SSL It! breaks renewal and usage of Let's Encrypt wildcard certificates when subdomains are involved PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.57 Update #5, Debian 10.13, x86-64, SSL It! 1.14.5-1856 PROBLEM DESCRIPTION Since mid of...
  14. Hangover2

    Resolved Webstatmng command "/usr/local/psa/admin/sbin/webstatmng --set-configs --stat-prog=webalizer --domain-name=<domain_name>" is not working anymore

    Username: TITLE Webstatmng command "/usr/local/psa/admin/sbin/webstatmng --set-configs --stat-prog=webalizer --domain-name=<domain_name>" is not working anymore PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.52 Update 2, Debian 10.13, x86-64 PROBLEM DESCRIPTION The...
  15. Hangover2

    Resolved Advisor command "plesk ext advisor --advice-list" is not working anymore

    Username: TITLE Advisor command "plesk ext advisor --advice-list" is not working anymore PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.52 Update 2, Debian 11.7, x86-64 PROBLEM DESCRIPTION The command "plesk ext advisor --advice-list" is not working anymore...
  16. Hangover2

    Question Plesk Backup Manager auto-creates SSH keys

    Hello, on some of our Plesk servers we have a strange behavior of the Plesk Backup Manager. If a subscription is bound to a chrooted shell or SSH access is even forbidden, a backup (e.g. only configuration) will create the .ssh directory in the subscription including SSH keys (id_rsa +...
  17. Hangover2

    Resolved Plesk Obsidian and PHP 8 compatibility

    PHP 7.4 reaches end of life in 9 days (28th of November 2022) and I am wondering about the progress of PHP 8 compatibility in Plesk Obsidian. As of today Plesk Obsidian 18.0.48 is using PHP 7.4 as default PHP handler in various ways: - PHP 7.4.32 is used by Plesk itself for e.g. the admin...
  18. Hangover2

    Forwarded to devs Plesk installer does silently comment out sources

    Username: TITLE Plesk installer does silently comment out sources. PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.47, Debian 10.12, x86-64 PROBLEM DESCRIPTION Since "Plesk Obsidian 18.0.47" the Plesk installer does silently comment out sources (that are not supported)...
  19. Hangover2

    Question Free trial license cutted down to Web Admin SE Edition?

    Hello, we did just setup a new server based on Plesk Obsidian 18.0.47. After choosing the full-featured 14 days trial license the final setup steps in the browser took unexpectedly very long. Afterwards to our surprise the new installation did only have the "Web Admin SE Edition" of Plesk with...
  20. Hangover2

    WordPress Toolkit uninstall fails with PHP fatal error

    Username: TITLE WordPress Toolkit uninstall fails with PHP fatal error PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.46 #Update 1, Debian 10.12, x86-64 PROBLEM DESCRIPTION WordPress Toolkit uninstall fails with PHP fatal error. STEPS TO REPRODUCE -...
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