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Hello, We are currently facing a strange anomaly with the outgoing mail control. The system is configured to restrict: - 60 emails per hour per mailbox - 180 emails per hour at the domain level - 240 emails per hour at the subscription level Despite these settings, one client was able to...

Hello, In the past, the Plesk Watchdog extension was bundled with rkhunter. We tried out the new Watchdog v3.x release from early March 2025. Since then, the security report shows the following error every week: /opt/psa/admin/sbin/modules/watchdog/schedule: 8...

Username: TITLE SSL It! Extension Generates Incorrect Links for Additional Domains PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.63 Update #2, Debian 12.6, x86-64 Version 1.15.3-3574 PROBLEM DESCRIPTION - If you click on a domain name under the certificates...

Username: TITLE Nonexistent Icon Displayed in Websites & Domains When Composer Is Detected PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.63 Update #2, Debian 12.6, x86-64 PROBLEM DESCRIPTION Under 'Websites & Domains,' a nonexistent icon is included if...

Username: TITLE Advisor Extension Recommends Installing Unsupported Google Authenticator Extension PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.63 Update #2, Debian 12.6, x86-64 Advisor Version 1.10.1-1443 PROBLEM DESCRIPTION The Advisor extension recommends the...

Hello, I am looking for recommendations on what could be a suitable value for the swappiness of a server in a shared hosting environment to maximize average speed. Of course, the typical values of 0, 1, 5, or 10 are on the table. The servers have all the services needed for shared hosting on...

Hello, we want to update one nameserver entry for all domains hosted on a Plesk server (it's a slave NS entry). The zone records template will be updated accordingly for new domains created, but we do not want to apply it for all existing domains because some zones were manually changed and we...

Username: TITLE Disabled PHP "Hosting performance settings management" can be bypassed by using .user.ini or ini_set() PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.61 Update #6, Debian 12.6, x86-64 PROBLEM DESCRIPTION Even though we disallow the usage of...

Hello, If the "Hosting performance settings management" is disabled in a service plan, users can still override settings like memory_limit or max_execution_time, e.g., via the .user.ini file in their subscriptions. I think many Plesk users disable that feature and believe that clients are not...

Username: TITLE "Smart static files processing" is not working anymore PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.60 Update #1 PROBLEM DESCRIPTION When "Smart static files processing" is enabled for a website, some static files should be delivered by...

Hello, as the title says: how can we disable that advertisement in the WordPress toolkit? We are actually not amused, that Plesk wants to catch out clients.

Hello, after upgrading one of our older servers from Debian 10 to 12 the BIND domain name server does not answer to requests anymore. For domains where the server is the primary name server requests end up like this: Dig: Log: AppArmor looks good so far same as the bind configuration. But...

Hello, I did open this thread to provide and get information, if the current Plesk Obsidian 18.0.59 release is stable enough to deploy it on live systems with hundreds of clients. To make sure everything runs smoothly and risks are minimized we already have a 3-step roll-out plan, when Plesk...

Username: TITLE Smart static files processing is only working for lowercase file extensions PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.59 Update #1, Debian 11.9, x86-64, PROBLEM DESCRIPTION The "Smart static files processing" under "Apache & nginx...

Username: TITLE SSL It! breaks renewal and usage of Let's Encrypt wildcard certificates when subdomains are involved PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.57 Update #5, Debian 10.13, x86-64, SSL It! 1.14.5-1856 PROBLEM DESCRIPTION Since mid of...

Username: TITLE Webstatmng command "/usr/local/psa/admin/sbin/webstatmng --set-configs --stat-prog=webalizer --domain-name=<domain_name>" is not working anymore PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.52 Update 2, Debian 10.13, x86-64 PROBLEM DESCRIPTION The...

Username: TITLE Advisor command "plesk ext advisor --advice-list" is not working anymore PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.52 Update 2, Debian 11.7, x86-64 PROBLEM DESCRIPTION The command "plesk ext advisor --advice-list" is not working anymore...

Hello, on some of our Plesk servers we have a strange behavior of the Plesk Backup Manager. If a subscription is bound to a chrooted shell or SSH access is even forbidden, a backup (e.g. only configuration) will create the .ssh directory in the subscription including SSH keys (id_rsa +...

PHP 7.4 reaches end of life in 9 days (28th of November 2022) and I am wondering about the progress of PHP 8 compatibility in Plesk Obsidian. As of today Plesk Obsidian 18.0.48 is using PHP 7.4 as default PHP handler in various ways: - PHP 7.4.32 is used by Plesk itself for e.g. the admin...

Username: TITLE Plesk installer does silently comment out sources. PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.47, Debian 10.12, x86-64 PROBLEM DESCRIPTION Since "Plesk Obsidian 18.0.47" the Plesk installer does silently comment out sources (that are not supported)...