Resolved Webstatmng command "/usr/local/psa/admin/sbin/webstatmng --set-configs --stat-prog=webalizer --domain-name=<domain_name>" is not working anymore

[Hangover2]

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Webstatmng command "/usr/local/psa/admin/sbin/webstatmng --set-configs --stat-prog=webalizer --domain-name=<domain_name>" is not working anymore

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk Obsidian 18.0.52 Update 2, Debian 10.13, x86-64

PROBLEM DESCRIPTION

The command "/usr/local/psa/admin/sbin/webstatmng --set-configs --stat-prog=webalizer --domain-name=<domain_name>" is not working anymore when executed on the command line as it doesn't finish even within hours.

STEPS TO REPRODUCE

Execute the following command on the command line:

/usr/local/psa/admin/sbin/webstatmng --set-configs --stat-prog=webalizer --domain-name=<domain_name>

ACTUAL RESULT

Nothing happens and the command doesn't finish even within hours.

EXPECTED RESULT

Generate/repair webalizer configs for <domain_name>.

ANY ADDITIONAL INFORMATION

(DID NOT ANSWER QUESTION)

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug

 

[Peter Debik]

Thank you for your report. I has been forwarded to developers as PPS-14424.

 

[Peter Debik]

Developers' response (PPP-60747):

webstatmng is a backend utility and as such is not intended for interactive use by end users. If you still want to do it, please use the following command instead:

/usr/local/psa/admin/sbin/webstatmng --set-configs --stat-prog=webalizer --domain-name=<domain_name> < /dev/null

Not a product issue.

 

[Hangover2]

Hello @Peter Debik ,

we did follow a Plesk support article that is using exactly that command:

Website statistics (Webalizer) does not show relevant data

So the article should be updated or removed.

 

[Peter Debik]

Thank you for pointing this out. I've referred it to the engineer to get a definitive answer what to do with the article. Once I got that we'll probably update it.