• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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  1. Johannes Kingma

    Question Failed to restore a backup from another server

    When we attempt to restore a backup we get an error : The backup of the type reseller cannot be restored now. To restore it, log in as the backup owner and click this backup name in Backup Manager. the backup originates from a different server which we want to replicate for testing purposes.
  2. Johannes Kingma

    Question Composer install and update

    I have a couple of composer packages in my app and see this when I click install or update Neither install nor update seem to change the version number (or install) and Status stays on "Update available". Why is this? or more importantly: how do have Plesk install the latest versions?
  3. Johannes Kingma

    Issue Adding new domain should not use template

    We have setup to Plesk to use a virtual host template when setting up a new domain. This works but is disrupting adding a new domain from Git, where it is expected that initially an empty web space is generated (and the virtual host template is ignored) that will than be filled from the git...
  4. Johannes Kingma

    Issue Git webhook gives 404 error

    The URL generated here results in a 404 error. Another domain for the same customer has a proper, working Webook-URL What should we do to get this working?
  5. Johannes Kingma

    Question Composer uses the wrong folder to find composer.json

    The composer.json file is search at a wrong (non existiant) location. There used to be a staging version but no longer. How can I permanently set the proper folder: App folder /domains/plc/materialverleih.example.com Composer searched at /domains/plc/dev.materialverleich.example.com Where is...
  6. Johannes Kingma

    Question composer does not update all packages

    I have a number of these messages and neither clicking install nor update has an effect. How do I deal with this situation?
  7. Johannes Kingma

    Question Composer Package Status

    Most packages in my project show Up to date but some show Data not availeble and ----- for Update or Update Available what do these main? Is this documented somewhere?
  8. Johannes Kingma

    Question additional deployment actions transpiling Sass SCSS

    Where may I find instructions to transpile Sass ore SCSS files as an after git deployment action?
  9. Johannes Kingma

    Input Make log file view customizable

    improve usability of the log view pane
  10. Johannes Kingma

    Question keep log selection

    how do I make the log selection sticky for my customers ? every time they log on it is reset to include all Apache a d ngnix logs
  11. Johannes Kingma

    Question custom log files

    What would be the preferred format for custom log files? We generate files in the format fprintf( $log_file_handle, "%s - %s [%s] \"%s\" %s\r\n", $_SERVER['HTTP_CLIENT_IP'] ?? $_SERVER['REMOTE_ADDR'], $_SESSION['user'] ?? '-', date( DATE_RFC2822 ), $mess, $level ); But...
  12. Johannes Kingma

    Question Creating a new domain with WordPress misses PHP

    We created a plan (Service Package) and a customer with that plan The plan includes PHP If we logon as this customer and create a new domain selecting WordPresss we can successfully create the domain (Configuring PHP appears and seems to succed) . However when in the next screen new WordPress...
  13. Johannes Kingma

    Question FastCGI message but FPM configured

    We see this error in the logs but PHP is configured use FPM on Apache according to hosting settings in obsidian. Why does it mention FastCGI when what is used is FPM? 18378#0: *27614354 FastCGI sent in stderr: "PHP message: [2023-07-18 13:17:21]...
  14. Johannes Kingma

    Question ETag stripped

    It seems that nginx proxy to apache strips the Etag from headers. Is this configurable?
  15. Johannes Kingma

    Question php is required

    During adding a new site (where activate PHP is part of the second screen) with WP Toolkit this message appears : The support for PHP is required. That is understandable, as WordPress was written in PHP. What wonders me, why it wasn't activated during domain creation?
  16. Johannes Kingma

    Question setup git with two branches

    Setting up two domains for stage and production does not work. 1) Adding git to both domains stage.example.com(stage) and example.com(production) with automatic deployment will push the same branch to both doamins 2) Removing git integration one of them removes the .git folder causes a folder...
  17. Johannes Kingma

    Question Resend customer activation email

    What would be the process to resent a customer activation email after the account was created?
  18. Johannes Kingma

    Question Moving domain directory to a different location

    Is it possible to move the directory of a domain to a different location? After our hoster upgraded Plesk we have quite a number of additional folders in the Home directory. We therefor consider moving all domain directories to a subfolder under Home directory called domains and adjust to...
  19. Johannes Kingma

    Question changing php

    Attemts to change the PHP version fail as certain options are not supported. How can a reseller change the php version?
  20. Johannes Kingma

    Issue Renaming index.html to index.php results in File not Found.

    After activating PHP and renaming index.html to index.php the site is no longer working. The index.php is not found. Logged are: H02454: FCGI: attempt to connect to Unix domain socket /var/www/vhosts/system/qr.sbw.media/php-fpm.sock (*) failed AH01079: failed to make connection to backend...
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