• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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    Question Command line not working for Spam

    Hi I've followed this Plesk Thread. https://www.plesk.com/kb/support/how-to-add-an-email-address-domain-top-level-domain-to-the-server-wide-blacklist-in-plesk/ Using the guide for Linux I logged on to my Server via Putty and entered: plesk bin mailserver --add-to-black-list *@*.shop I wanted to...
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    Question How to disable URIBL

    I'm getting Spam reports that Spam was found on my server. "0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked" I don't know enough about this, but I think it usually relates to an email that was blocked as it was found to potentially be Spam on my server.. I deleted and...
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    Resolved Should I be able to access SSL from the Wordpress Domain in Plesk

    Hi I'm looking at one of my Wordpress Domains in Plesk as you can see in the image. I wanted to edit/renew a Lets Encrypt SSL, which I'm sure I've done before from here. So my question is should I be able to edit from here, or has something changed that stops the access from here? It's the same...
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    Resolved Why is one email of a domain not working, if others are?

    I'm hosted on Ionos with Plesk and my sites run as an external website. So this means my emails are on my Server of course. However, on Monday, I stopped receiving emails on one account but not the others of the same domain. I checked my DNS entries and I hadn't changed anything. I've now...
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    Question Analysing Sender IP in Mail Headers

    I'm looking to find out how to correctly analyse who is sending email spam using the Mail Headers. I get torn between blocking the correct IP that sends this stuff that's detected on my server, and/or adding the email address to the Spam Blacklist on the Server. I realise that Phishing is...
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    Can I stop Plesk creating tickets to Cloudlinux

    Hi For a while now I've been trying to stop Wordpress Toolkit from creating Tickets with Cloud Linus. I'm a licenced user of Imunify360 and for some reason I get tickets auto created which about plugin updates and security issues with WP. Here's an example: Reflected Cross Site Scripting (XSS)...
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    Issue Correct IPV6 Traffic Routing

    Hi. I bought my 2nd Server from Ionos. It turns out that although they added IPV6, I can not use Imunify360 subscription fully and keep the server secure. They appear to say that it's not configured for IPV6 Traffic Routing and that will now be an extra cost. Does anyone know how to do this and...
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    Issue How can I export/import my DNS Records

    Hi. I've got my old server with Plesk still and need to cancel it, or I'll be charged for it as well as my new one. My server is with Ionos and Plesk is the latest version. Plesk Obsidian Version 18.0.58 Update #2 The Transfer DNS Extension, to help you get your DNS out of your website, will...
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    Resolved Unable to enable gzip compression

    Hi. I've got WP optimise setup on the domain of my server. I want to enable GZIP server wide using SSH as advised on the Plesk Forum. HERE I've done all the checks and followed the instructions and I am receiving this message from the Plugin. The only error I get using SSH is this, and it may...
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    Question Who or what is changing my htaccess file

    Hi For a few weeks I've been having problems on one of my domains. Inside the domain is an invisionpower set of forums. They work fine, as long as a line in my .htaccess file (in the root dir of my domain) is commented out or deleted. I have no idea what keeps changing it. Here's the file info...
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    Question Simple XML Module

    Hi. I have a problem on one domain which could be resolved if I install Simple XML module. I'm running PHP 7.2.31. Does anyone know how/where I can get this to install it please? thanks
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