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Hello, I use this URL to open the repair kit extension in a new tab as requested by Plesk due to a MariaDB update: https://<hostname>:8443/repair/ I enter the username “root” and the associated password, but the page reloads and displays the login pop-up again. I can access the Repair Kit...

Hello, When I try to open the “Repair Kit” extension, I get an “Authorization denied” ( in french) message on the home page. See attachment I have Plesk Obsidian 18.0.72 Mise à jour n° 3 Web Pro Edition OS AlmaLinux 9.6 (Sage Margay) Thank you for your help Have a nice day

Hello, One of my customers wants to upload files to a directory on his website and wants to use SFTP access. I can't figure out how to do this in PLESK. I can only create FTP accesses. Thank you for your help.

Hello, Regularly the view of my plesk interface changes, especially when I consult the extensions pages. For example Acronis. I pass the command "plesk bin poweruser --on" in ssh to return to the desired view but it can change randomly. Is there a way to block this view ? (maybe with a more...

Hello, Is there a way to run SMART tests on hard drives via Plesk? Thank you have a nice day. Best Regards.

Hello, I receive a lot of mail with the topic : Postfix SMTP server: errors from XXX.XXX.XXX.XXX (IP) and the message : Transcript of session follows. Out: 220 mydomain.com ESMTP Postfix In: EHLO 3DAdJABN Out: 250-mydomain.com Out: 250-PIPELINING Out: 250-SIZE 10240000 Out: 250-ETRN...

Hello, I had to reinstall plesk on my server because of problems with my hard drives. I had to reconfigure my websites but I can't display them in the browser. The ping are good. Thanks for your help

Hello, I saw recently in the main folder of my websites (same location that httpdocs ) a new file : .secure_site_id The creation has been done in the middle of the night a few days ago. Do you know what this file is ? Thank you for your help Best regards,

Dear all, What are the conditions to have the "Reseller plan" tab in service plans ? PS : the attachment is not from my Plesk. I dont' have this tab

Hello, Since the last update of Plesk, the PHP version 7.3.33 is now obsolete. I would like to change the PHP version of my website, but I don't have this possibility. I don't have access to the scroll Menu. Thank you for your help

Dear all, First of all, I wish you a happy new year 2022. I don't understand why as an administrator, I don't have the possibility to change the php version. I remember it was possible and easier before. Thank you for your help and have a nice day

Hello, For one day I have strange apache log : - It's impossible to read them - I can't see them in log file (in log file everything seems well). Only on screen - The date and time are higher than the current date (some are tomorow date. We are currently the 2021-05-08) - There are several log...

Hello, Every morning by mail I receive this alert after my servrer have tried an automatical update during the night ; Alert error Raison : 2019-02-14 06:25:38 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2019-02-14 06:25:49 ERROR: E:The method driver...