• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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    Resolved Full server scheduled backup shows "Backup to Cloud Pro" message

    Username: TITLE Full server scheduled backup shows "Backup to Cloud Pro" message PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk 18.0.56 Update #1, Ubuntu 22.04.3 LTS PROBLEM DESCRIPTION When trying to schedule a daily incremental server backup to be stored on remote storage (Custom...
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    Resolved Required permissions for password reset link?

    When managing emails with my admin account, I see an option named "Password reset link", that can be seen in the attached screenshot. I want other users to be able to use this option, but if I give them both the "Manage users and roles" and the "Create and manage mail accounts", they don't see...
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    Resolved Immediatelly logged out after logging in.

    Since at least a couple of days ago, when I try to login into Plesk it appears to succeed, then I see the error net::ERR_ABORTED 400 (Bad Request) in the browser console and then I'm immediatelly logged out and redirected to the login page again. This happens in the 3 servers I'm currently...
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    Issue Can't update from Onyx to Obsidian

    I'm trying to update a Plesk installation on an Ubuntu 18.04 server from Onyx to Obsidian through CLI. The plesk installer was constantly giving error 400 while trying to download resources. It ended up working after like 6-7 attempts by using the --download-retry-count 10 option. One of the...
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    Forwarded to devs Successful status considered errors by cron taks.

    TITLE: Successful status considered errors by cron taks. PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Ony 17.8.11 PROBLEM DESCRIPTION: When an URL call cron task returns a 2xx reponse other than 200, which are also success codes, if it is configured to send notifications only on...
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