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    Issue "Open Plesk" is not available in Plesk Mobile

    Hi, "Open Plesk" to open the native Plesk user interface is not available in my Plesk Mobile at this time for all servers. Is there anything changed? Any days before it was also not possible to login from Plesk Mobile via this link to this native Plesk user interface. All other functions are...
  2. M

    Resolved After Plesk-Update 18.0.69 Update 3 mariadbd high memory usage - every time - also after every server restart

    Since today one of our servers have issues with high memory usage of mariadbd. I have checked all steps...
  3. M

    Question Plesk Email Security Pro - 421 4.3.2 Service shutting down, closing channel - Mails are stuck in the queue

    Hi, 2 independent Plesk servers are with the same issues at the same time today. Many mails are stuck in the queue. I found the article...
    • mcac
    • Thread
    • extplesk-8784 mail queue plesk email security pro
    • Replies: 16
    • Forum: Plesk Extensions
  4. M

    Issue Mail issue: Remote server returned '554 5.7.4 < # 5.7.4 SMTP; 554 5.7.4 failed to deliver message via SSL/TLS. >' -lost connection after STARTTLS from

    Hello, a customer has a problem receiving e-mail from only one sender. The sender receives a bounce email with the error: Remote server returned '554 5.7.4 < # 5.7.4 SMTP; 554 5.7.4 failed to deliver message via SSL/TLS. >' I can see the error in the mail log: lost connection after STARTTLS...
  5. M

    Resolved Plesk Email Security Pro: No access to individual Blacklist/Whitelist/Filter sensitivity - Button is Missing since

    Hi, Plesk 18.0.65 Update 2 Since 18.0.65 the customers have no chance to edit their own blacklist and whitelist or the filter sensitivy. On list for email accounts there is only the posibility to click on email address (with tabs "general" "forwarding" "aliases" and "Auto-Reply"). The "Spam...
    • mcac
    • Thread
    • email blacklists plesk email security pro whitelist
    • Replies: 2
    • Forum: Plesk Extensions
  6. M

    Issue Mail Stuck In Queue after installing and delete Sentinel Anti-malware

    Since I installed the extension Sentinel Anti-malware and deleted it after a short time later all mails are stucked in queue. No mails sending, no mails receiving. What can I do? The extension is deleted. plesk repair --mail -y found no issues. Server was restarted. All services started and running.
  7. M

    Question Tracking of IMAP/POP3/SMTP-Host, who use which hostname for incoming and outgoing mail server

    Hello, has anyone an idea, how can I track, which customers (or mail users) use which hostnames in their mail client software for incoming and outgoing mailserver? I need the mailbox accounts (not IP). I want to get customers to use their own domains as incoming and outgoing mail servers, not...
  8. M

    Issue Extension "Plesk Email Security" - Access Denied as Owner of account

    With an new user in a customer account with role "owner" (all rights) it is not possible to access under "E-Mail" -> and behind every e-mail-adress (in column "Security") on "Settings" (Path: https://SERVER/modules/email-security/index.php?email=anyemail%40domain.com) the user get the error...
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