• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

  1. weareimpulse

    Question Allow remote connections from any host, not working

    I've just created a new database on a new server and then created a new user with it access control set to Allow remote connections from any host. I can connect to the database fine with the credentials on a website hosted in the server. (using the IP address not localhost). However when i try...
  2. weareimpulse

    Question Allow local MariaDB/MySQL server to accept external connections

    hi - I'm looking for some advice. We have a client who wants to remotely push data into a DB we have on our server, however, at the minute their detaisl wont connect. After reading us, i see that we need to have this check (see attached) However, as we have about 40-45 other sites on this...
  3. weareimpulse

    Resolved The tab content cannot be loaded because the Grafana service is stopped. Start the service?

    hi, has anyone has this... since a server restart, Grafana in plesk wont work... started by saying dashboard not found, i followed a few posts on here in an attempt to fix it, not i just get this message... The tab content cannot be loaded because the Grafana service is stopped. Start the...
  4. weareimpulse

    Issue migration of site failing - DB issue

    hi, can anyone help me, i;m trying to migrate a website from an older server to a newer one using the PLESK migrate tool - I've done this a few times before, and never had an issue like this. I think its due to the size of the DB, and i get this error in the 'details' view on the migration once...
  5. weareimpulse

    Question SFTP - stop access to folders/files above the main path root

    hi, i;ve just had an IT company point out to me that, when i gave them some space to upload some files to a sepcific website, they could click upwards in the folder path, accessing the folders of the server, and although they couldn't access the other client on the server, they could see all of...
  6. weareimpulse

    Issue IP Access restriction - locked out of PLESK

    can anyone help please... the IP Access restriction feature was added to one of our servers, however, the person who added it did this whilst using a dynamic IP - rather than our static, and now we're locked out. We have SSH access, so is there a way to add an IP via this to gain PLESK...
  7. weareimpulse

    Resolved AbuseIPDB - spurious network activity from our server to third-party networks

    hi, does anyone have any advice for our business/server? we currently have a server that hosts around 40 WordPress sites - and a few months ago, we were contacted by our server providers to say that our server had been reported for complaints of spurious network activity from our server to...
  8. weareimpulse

    Resolved Plesk Obsidian 18.0.65 update repository issue

    hi, i have a centos server (AlmaLinux 8.10 (Cerulean Leopard)) i'm trying to update my Plesk Obsidian 18.0.65 but I;ve seeing this before i start... Errors during downloading metadata for repository 'remi-modular': - Status code: 403 for...
  9. weareimpulse

    Resolved Unable to export a dump of database

    hi, can anyone help me, please... my backups are failing, and it turns out its due to a large DB in our server... when i try and export the database manually, i get this error... Unable to export a dump of panaz_us_db: mysqldump: Error 2013: Lost connection to server during query when dumping...
  10. weareimpulse

    Resolved DNS issue since update - new domains do not resolve

    Hi Can anyone help??? I see overnight our PLESK has updated... and today, I'm finding some strange issues happening on one of our PLESKs/servers. today I tried to do something I've done 100's of times, and create a sub-domain on our development domain impulseserver.co.uk we have about 15...
  11. weareimpulse

    Resolved MariaDB Update advice

    Hi Everyone Just seen that the MariaDB on our server says it has an upgrade... from 10.3.39 to 10.11 any advice before I click the upgrade in PLESK... I've never done this before... is it a normal day-to-day thing, or is there issues that could arise? Any advice would be great! Thanks
  12. weareimpulse

    Issue plesk repair all -y

    hi... wondering if anyone can help... last night our server started playing up... sites were going down etc, however, PLESK was running fine. I had access like I would normally. I ran the 'plesk repair all -y' in SSH like I have done multiple times in the past, and saw this below - I've never...
  13. weareimpulse

    Resolved Plesk Obsidian -Version 18.0.50 - Monitoring Grafana / Server Error

    Hi, after upgrading PLESK to 18.0.50, the Monitoring tool (Grafana) is down. Grafana / Server Error Sadly something went wrong login.OAuthLogin(NewTransportWithCode) Check the Grafana server logs for the detailed error message. Does anyone have a workaround/fix, please?
  14. weareimpulse

    Issue Plesk: Component update issues - AlmaLinux 8.5 (Arctic Sphynx)

    Hi... just wondering if anyone can help me with a problem I'm having updating the Component in plesk. After centos 8 came to its end of life, I updated my server to AlmaLinux 8.5 (Arctic Sphynx) as a few others suggested. This allowed me to resume with updates. unfortunately, I'm having...
  15. weareimpulse

    Resolved Updates that I cant update

    HI, has anyone had this before... the welcome page in Plesk says I have 7 updates to trigger, however, when I click update all, it tells me: All the selected packages are up-to-date. and then the updates remain... see snaps tried to update them every which way I know how... not sure what's...
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