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    Question Why is Acronis support so bad?

    I don't understand why the Acronis tech support is so bad. I consider backups a mission critical function yet any time there's an issue it takes days to move any support ticket forward. That's days without properly working backups for what is supposedly an enterprise product The solution...
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    Question acronis support is beyond bad - what are you using for backups?

    Whenever we have an issue with Acronis backup is seems to take weeks to get anything meaningful in terms of support - we currently have an Acronis backup that keeps getting stuck on a server, 19 days the support ticket has been open for with the backup failing for longer than that For a product...
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    Issue Acronis backup memory leak/kernel panic issue causing server crash

    We have an issue with Acronis backup which has either a memory leak chewing all available RAM then crashing the box or a kernel panic issue where the kernel panic chews all available RAM and crashes the box We have an open ticket with Plesk who've bumped it to Acronis who have ridiculously bad...
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    Input Elaborate Plesk Phishing Spam Emails

    Thought I'd share this as haven't seen anything in the forums and is probably the most authentic looking spam/phishing email I've ever seen and people will be easily caught in this. We run Plesk infrastructure for a small hosting company and got the email below into our helpdesk today The...
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