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    Question How can I tell what type of RAM I need for the six websites on my server?

    Hi. I think the VPS server I have is maybe too much, I want to know wheter I could downgrade the RAM, but I don't want the server to fail. Is there a way to check how much I need and wheter or not I can downgrade? Many thanks
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    Issue Plesk not updating

    Hi. I try to install the latest update, but I constantly meet this error, and the update fails: Check the error reason (see log file: /var/log/plesk/install/plesk_18.0.71_installation.log), fix and try again mariadb-dump: Error 1034: Index for table 'log_components' is corrupt; try to repair it...
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    Question Plesk Backup not working properly

    Hi. I constantly get this error message with the backup: Backup Task July 10, 2025 04:14 AM Details Warning: Server "server.****************.co.uk" Unable to back up server action log. Error: DB query failed:"SELECT `a`.`id`, `a`.`date`, `a`.`ip_address`, `a`.`user`, `a`.`action_name`...
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    Issue Log Browser Error

    Hi. I want to view the Log Browser, but get this message: Error Request failed with status code 500 Any ideas? Many thanks
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    Resolved Does anyone have a clue how to resolve this?

    I'm afraid I'm not that learned with these matters and any help whatsoever would be greatly appreciated. Thanks Warning: Database "wp_6t1x6" Unable to make database dump. Error: Failed to exec mariadb-dump: Exit code: 3: mariadb-dump: Error 1034: Index for table 'n2d3i_wpr_above_the_fold' is...
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    Question How to set up webmail with external dns

    Hi. Can anyone point me in the right direction to set up an email on a domain and how to configure it with external dns settings in Ionos? Many thanks
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    Resolved Forgotten Password for Admin not sending to email?

    I have always logged in with 'root' but want to login with 'admin.' However, it says the same password that I use for 'root' is wrong. I've never used the 'admin' one. I followed advice and clicked on 'forgotten password' and waited for the email to arrive to reset, but no email ever arrives! I...
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    Question Huge amount of failed login attempts?

    I've just noticed in the logs there a huge amount of failed logins from different ip addresses. I've got Fail2ban active, but what are the most secure settings I should have. In addition, I have multi factor active. When I try to change my password to a stronger one, it constantly says it...
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    Question Cannot restore fully Wordpress Website

    Hi I had issues yesterday and want to restore a backup from Plesk Backup Manager. When restore, however, I keep getting this message: WP Toolkit has found WordPress files at the following path: /var/www/vhosts/example.co.uk/httpdocs However, it does not seem that this WordPress website is...
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    Question DB query failed: SQLSTATE[HY000]: General error: 1034 Index for table 'log_actions' is corrupt

    Hi. Does anyone have any idea how I can resolve this recurring error? DB query failed: SQLSTATE[HY000]: General error: 1034 Index for table 'log_actions' is corrupt I have tried the Repair Kit, but the issue still remains? Thanks in advance.
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    Question Problem with establishing a Wordpress admin login connection

    I have set up Wordpress on Plesk, but each time I try to login, I get this error: This site can’t be reached **********.co.uk unexpectedly closed the connection. Try: Checking the connection Checking the proxy and the firewall Running Windows Network Diagnostics ERR_CONNECTION_CLOSED
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    Question Server Error 500 Plesk\Exception\Database

    Does anyone have any idea how to resolve this below. I try to use the repairkit, but it won't let me login? Many thanks in advance Server Error Server Error 500 Plesk\Exception\Database DB query failed: SQLSTATE[HY000] [2002] Connection refused Type Plesk\Exception\Database Message DB query...
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    Question copying wordpress websites from one plesk account to another plesk account?

    Hi. I have a number of Wordpress websites on my Plesk account, but I want to transfer them to another Plesk account? Where would I find the documentation of how to accomplish this? Many thanks Vincent
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    Question Plesk Pricing

    I have 6 domains, each with their own Wordpress site, on a dedicated server originally hosted by Ionos. I have all this in Plesk. I want to know whether I can simply just use Plesk and have one of their own pricing plans and not have Ionos? I wish to transfer all six domains and Wordpress sites...
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    Question How do I make a Wordpress backup and give the backup to a customer?

    Good morning. I have five different Wordpress sites and domains on my server for five different customers. I want to be able to give each customer their own backup package of Wordpress for their own keeping. Could anybody tell me what is the best (and simplest) way to do this? Many thanks
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    Resolved Location of Nginx configuration file?

    Hi. I'm using Plesk and Linux Obsidian and nginx. I cannot for the life of me find the nginx configuration file? I want to change the "HSTS Max-age security header" Any information would be very welcome. Thank you
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    Question ModSecurity "Access denied with code 403"

    Hi. I keep getting this error: ModSecurity "Access denied with code 403" I have followed instructions to add [ID: numbers] to web application mod security and added security rules to the switch off security rules. I got these from the log and from...
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    Question Server Side Rendering

    Hi. I have server on Plesk and I want to enable server side rendering for my website. Could someone point me in the right direction? The simpler the better? Many thanks.
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    Question Will MariaDB upgrade wipe out all my existing data?

    Good morning. I have Ubuntu 20.04 and Mariadb 10.3 I want to upgrade MariaDB to a higher version. If I upgrade MariaDB will I lose all website data? I have a backup here on Plesk. Any help with updating MariaDB will be greatly appreciated. Many thanks Vincent
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    Question Moodle and Plesk

    Hi. Is it possible to install Moodle on Plesk, and if so, does anyone know how to or has a link since I cannot for the life of me find one? Many thanks in advance.
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