• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Search results

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    Issue Sudden High mariadb / mysql memory usage

    We are suddenly seeing the mariadb usage hit 41% and mysql memory usage spike and stay consistently high at around 60gb out of our 128gb server. Typically this value should be around 30gb day to day but something is causing the memory useage to spike. We havent made any particular changes. If...
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    Issue How to seucre a custom plesk login url?

    I have a possible security issue when setting a custom plesk URL. We've just moved to a new office and have a new IP address. The server is supposed to be blocked so only us and a few others can reach the Plesk login screen. 8443 is therefore restricted to our IP alopng with 22 and a few other...
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    Issue Replace a folder and all contents rather than replace changed files?

    Hi we are trying to recover from a malware attack on a specific website (Not one I coded thank goodness!) I am trying to manually replace wordpress files and folders with an original copy from the wordpress repository. I want to do the following in the least disruptive way possible: If I put a...
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    Issue Plesk Interface becomes slow with 100 domains

    Is there anything I can do to speed up the Plesk Interface? We have a hardware dedicated server AMD EYPC 16/32 Threads 128gb RAM 960gb NVME Storage The server now has 100 domains on it and the plesk interface has become sluggish the more domains that have been added. The monitoring panel is...
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    Default URL Settings for Site Cloning to include www.

    Hi, When I clone a site using WP Toolkit to a new domain or new test area it always strips the www. out of the url in the WP_Options table. For example: https://www.testarea.co.uk/template Will always clone to the non-www version. https://testarea.co.uk/newclientsite Is there a way to...
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    Question Using an external firewall to block Plesk ports

    We use IONOS as our hosting provider and they offer an external firewall to protect the server. We normally restrict the ports below to a range of IP addresses. 22 8443 8445 21 49152-65535 This covers - SSH, FTP and Plesk login attempts before they even hit the server. Are there any possible...
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    WP-Toolkit and cache clearing from wordpress

    We use WP-Rocket with our Plesk server. We are looking to enable NGINX caching and serve all content via NGINX. WP-Rocket have suggested that the NGINX-Helper plugin has automatic compatibility with WP-Rocket however - They suggest that you have to add additional NGINX settings to allow the...
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    Issue Wordpress site restoration doesn't delete files

    When using WP-Tookit to take a backup of a site and then restoring it. I have found that it is not deleting files added to the media library after a restoration. For context - I am bulk importing products and files into a WooCommerce site. I create a backup in WP-Toolkit for the specific...
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    Resolved What does Enable Bot Protection Actually Block?

    What bots does the enable bot protection in WordPress Toolkit for Plesk actually do? Is it a modification to htaccess? Is it php directives? How can I see this list? Can I edit this list? Seems a bit bold to put an option in for blocking bad bots without any documentation.
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