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ISSUE: I have a domain imported from elsewhere. They have email addresses. The emails work fine. However, inside the Plesk domain "Mail" tab the icon link to webmail.domain.com doesn't work, resulting in a ~ "failed to find server" / "service unavailable" browser error. I checked out the...

WordPress Toolkit shows admin users, but it can't update them. Says can't find them despite them existing. WordPress toolkit can't log in to the Wordpress dashboard (presents the setup dialogue as below instead). The SQL data for the _users and _usermeta tables both appear correct in...

We have imported a WordPress site into Plesk. For some reason (I think through re-syncing on the migrator plugin) the import has generated two sets of WordPress tables on the domain. We only need one set of data tables. WordPress Toolkit points to the prefix that is the wrong one. How can we...

So we are getting emails from some imported domains stating: I assume the "parent" zone is the Server domain because the DNS is handled on the server for multiple client domains. The admin of the previous server these came from said they had similar notices but just ignored them, and DNS...

We have the following mail log details: /var/log/mail.log Note: 123.145.167.189 is the server IP. The core detail here is: BUT: Other domains on the server are sending and receiving OK. This domain (multiple addresses on this domain) has an issue. Due to this I am wary of doing the Plesk...

The SSH Key manager claims to be able to use SSH Keys for domain account connection. I have been having issues with the "incorrect format" for the keys; Without any guidance on what is the desired format: AND But there's no details given either here or on any documentation that can be...

I am used to being able to deliver website content to the end user via compressed delivery of content, saving something around 78% of bandwidth costs outwards. I can't see any reference or mention of this at all in any way on Plesk control panel / admin panel. I have found "How to enable gzip...

How do we achieve the below in Plesk? Both domains are controlled by the same account, one is a placeholder domain, but emails can be sent to either and be forwarded to the mailboxes on domain-two.co.uk How can this be done in Plesk?

We have the Plesk Backup using Dropbox as an external depository. However, the backup always uses the same filename, so it only ever saves one back up at a time. Overwriting the previous one. How can we make the backup filename both in Plesk and exported to Dropbox have dates in the file...

We have a client who can not connect to their Plesk server email address from their iphone, but they can connect from their PC. The Plesk email settings give me NO INFORMATION about password attributes or encryption, for example what is the connection security ? For example what is the...

I'm in the middle of things on the Plesk server as Admin login with full access and at somewhat random timings Plesk decides to arbitrarily log me out. This is both bad for work flow, but also there are updates that are part done, things such as migrations and other processes that then I can't...

How To Set Up Plesk Root Login via SSH, With External SSH Keys I am having trouble establishing the method process to do this. There are numerous similar topics, and numerous topics that cover parts of this topic ( Resolved - What steps need to be taken to enable SSH root access through the SSH...

We have the Plesk Backup Manager. The Backup Manager runs at : Daily / Weekly / Monthly , This is not very nuanced. We need the backups to run every other day; EG Monday / Wednesday / Friday / Sunday / tuesday / Thursday / Saturday / Monday .... at a set time. Or possibly every 3 days ; Monday...

Username: TITLE Domain File Manager unable to upload new file and unable to create new file PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE CPU AMD EPYC-Milan Processor (12 core(s)) Version Plesk Obsidian v18.0.68_build1800250319.12 os_RedHat el9 Operating System AlmaLinux 9.5 (Teal...

How to edit the core Server wide Apache httpd.conf file? There are bunch of common PHP classes that are used server wide across many domains and accounts. To this end the classes are stored outside the account/domain scope; typically in But, none of these are working, because according to...

How to change default web directory from httpdocs to another directory? Currently Plesk is only looking for public website facing content in the httpdocs/ directory. This needs to change. Either on a per-domain basis or globally on the server. How do we do this?

How to set that other admin level Plesk users are able to also set and unblock IPs on the fail2ban system? I can set/clear IP Blocks when logged in as the primary admin, but other admins have a fail2ban button on their log in but the button only goes to a "permission denied" screen. The...

How do I update my Original post on this forum to mark it as "Resolved" when an answer works. I can't edit the original post after 4 minutes. So its still marked as an issue. How do I fix this?

I know there are a LOT of SSH issues on here already, but they mostly seem to head back to sshd_config allow root login = yes. This has been done. My issue is this: This is root access using password on the Migrator Screen. 1) Does enabling 2FA on root Web interface login make a...

I am used to using EasyApache4 for selecting, installing and removing PHP modules as required for any PHP major version. Moving across to Plesk it appears this whole concept doesn't exist on Plesk. What can be done instead? 1. EasyApache had a list of all available modules per PHP version...