• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. M

    Resolved Domain File Manager unable to upload new file and unable to create new file

    Username: TITLE Domain File Manager unable to upload new file and unable to create new file PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE CPU AMD EPYC-Milan Processor (12 core(s)) Version Plesk Obsidian v18.0.68_build1800250319.12 os_RedHat el9 Operating System AlmaLinux 9.5 (Teal...
  2. M

    Issue How to update PHP open_basedir and/or httpd.conf server wide?

    How to edit the core Server wide Apache httpd.conf file? There are bunch of common PHP classes that are used server wide across many domains and accounts. To this end the classes are stored outside the account/domain scope; typically in But, none of these are working, because according to...
  3. M

    Resolved How to change default web directory from httpdocs to another directory

    How to change default web directory from httpdocs to another directory? Currently Plesk is only looking for public website facing content in the httpdocs/ directory. This needs to change. Either on a per-domain basis or globally on the server. How do we do this?
  4. M

    Issue How to enable fail2ban for fellow other admins using the restricted mode?

    How to set that other admin level Plesk users are able to also set and unblock IPs on the fail2ban system? I can set/clear IP Blocks when logged in as the primary admin, but other admins have a fail2ban button on their log in but the button only goes to a "permission denied" screen. The...
  5. M

    Question Can't update prefix when thread "issue" becomes "Resolved"

    How do I update my Original post on this forum to mark it as "Resolved" when an answer works. I can't edit the original post after 4 minutes. So its still marked as an issue. How do I fix this?
  6. M

    Resolved SSH type seems disallowed on migration from WHM to Plesk

    I know there are a LOT of SSH issues on here already, but they mostly seem to head back to sshd_config allow root login = yes. This has been done. My issue is this: This is root access using password on the Migrator Screen. 1) Does enabling 2FA on root Web interface login make a...
  7. M

    Question How to install additional PHP modules / Extensions

    I am used to using EasyApache4 for selecting, installing and removing PHP modules as required for any PHP major version. Moving across to Plesk it appears this whole concept doesn't exist on Plesk. What can be done instead? 1. EasyApache had a list of all available modules per PHP version...
  8. M

    Question How to List all current Open Ports on Plesk Obsidian

    Question is in the title. I want to know How to list all current Open Ports on Plesk Obsidian ? Currently I can see no way of informing me which ports are open and which are closed. How can I also then open a custom port should I need to? The only reference to "firewall" I can find in Plesk...
  9. M

    Question How to set up and actually use existing SSH Keys for Plesk Accounts

    Situation: We have a bunch of generated public/private keys on our work machines. These machines use custom key generation via winSCP options. I am coming from WHM ; which had a very easy to use and practical approach to setting and implementing SSH Keys for accessing accounts via SFTP. This...
  10. M

    Question How to give Reseller permission to use Plesk Migrator Extension?

    Title says it all. Plesk Obsidian has Plesk Migrator installed and available to Administrator. I need to delegate this to a Reseller. The reseller is set up apparently to use Now, This setting is set: Reseller apparently has access to Application Catalog on the permissions tab as well as all...
  11. M

    Question Where on the disk does Plesk store Admin Custom Menu

    We have multiple Plesk Obsidian servers. One server has a bunch of custom menu options "Links to Additional Services" on the Admin account main menu. All servers have the same Extensions/Apps installed. We want to copy this menu Links to Additional Services" to other servers so all servers...
  12. M

    Resolved Domain name issue -- certificate for a domain uses server domain. But can't see how or why

    We have multiple domains on the server. One domain works fine and has the certificate set up and the domain loads correctly with the correct certificate for the correct URL. Another domain says the certificate is invalid because somehow the certificate is loaded for the Plesk Server domain...
  13. M

    Resolved Help request: SSL certificate seems to have trust issues. How to resolve?

    We have a new server on Plesk Obsidian 18. In this there is SSL it! Which we have used for a number of domains on the server . However one domain is showing persistent inconsistencies with the certificate and we are unable to resolve this. The website domain works fine, and presents no issues...
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