• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • Our UX team believes in the in the power of direct feedback and would like to invite you to participate in interviews, tests, and surveys.
    To stay in the loop and never miss an opportunity to share your thoughts, please subscribe to our UX research program. If you were previously part of the Plesk UX research program, please re-subscribe to continue receiving our invitations.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

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  1. O

    Upgrade to Plesk 12 from Plesk 9.5.4

    I need to update a Plesk 9.5.4 server to Plesk 12. The installer tells me that I first need to upgrade to, at least, Plesk 10.4 before upgrading to Plesk 12. But, I can't find out how to upgrade from Plesk 9.5.4 to Plesk 10.4, only version the installer is showing is Plesk 12.
  2. O

    Backup errors MySQL and file permissions

    Some of our backups produce errors: Runtime error: The backup failed with errors! Runtime error: The backup failed with errors! Runtime error: The backup failed with errors! Runtime error: The backup failed with errors! Runtime error: The backup failed with errors! Further investigation...
  3. O

    SSL certificate and SSO server

    Hello, Last week I upgraded to Plesk 10.0.1 (from 9.x), but now I have troubles with my SSL cert. I'm using a paid Comodo SSL certificate (PositiveSSL) on my Plesk panel and that works fine (for many years already). On SSO server the cert was missing, so I installed the same cert as on my...
  4. O

    Pleskbackup - Runtime error: Could not run make dump with pmmcli[Illegal seek]

    Hello, Every night a backup script runs and since a few days I got errors on just one server. This is the error: Runtime error: Could not run make dump with pmmcli[Illegal seek] Which pleskbackup command I run doesn't matter: # /usr/local/psa/bin/pleskbackup domains-name mydomain.com...
  5. O

    Traffic calculation on 'Home'

    Traffic calculation works well for cliënts and domains. But on the homepage of Plesk, at the top where several resource statistics are shown the Traffic shows 0B. This only happens on one of our servers and I can't find anything to solve it. See attached image. Thanks in advance.
  6. O

    /bin/bash (chrooted) stopped working

    Hi all, After upgrading from 8.4 to 8.6 chrooted bash doesn't work anymore. This is the login procedure from the SFTP cliënt: Finding Host customerdomain.com ... Connecting to XX.XX.XX.XX:22 Connected to XX.XX.XX.XX:22 in 0.015625 seconds, Waiting for Server Response Server Welcome...
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